Cocojewelry Reviews 

357
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I LOVE THEIR JEWELRY! Bought a few fun & inspirational pieces and was very happy with the look and quality. One of the rings I purchased was too small so I reached out to customer service and they wer... Toon meer

Beoordeeld met 5 van de 5 sterren

The "This Too Shall Pass..." message on your jewelry (bracelets and ring) is just what I need to remember these days, without others seeing it! The jewelry is well-made and attractive. I also gave a b... Toon meer

Beoordeeld met 5 van de 5 sterren

What an amazing small business! Such beautiful jewellery and exceptional service. I have now purchased for myself, my son, my daughter, my sisters, my husband & my mum! We all absolutely love our piec... Toon meer

Beoordeeld met 1 van de 5 sterren

Poor quality for the money. Bangle a slightly odd shape and had had sharp edges that scraped my arm as I put it on (has taken a week to heal). I would like to return for a refund but based on experien... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sieradenwinkel

Geschreven door het bedrijf

Welcome to Coco Jewelry ❤️ We design and craft jewelry which delivers love, faith and courage. Our pieces act as daily reminders: to honor the love shared between friends and family, to lift the spirit when life feels overwhelming, and to stoke the courage to keep going when challenges arise. We believe in the power of words, as we believe in the great self-healing ability of human beings.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

357 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 81% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,3

Alle reviews

(357)

314 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Beautiful jewelry

There was a hiccup with shipping, but no fault to the company, it was the couriers fault. When that happened customer support with this company was amazing and responded very quickly and sent me a new package through the mail and arrived very promptly. The rings I ordered were birthstone heart rings of my deceased mother and they came out beautiful.

13 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

These rings are amazing!

These rings are amazing!! My daughters love them so much! The quality is terrific and we are over the moon excited about them!! ❤️

18 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I could not find my package

I could not find my package. The company was very helpful in sending me pictures on where at my house it was dropped off. Fast response. Beautiful product for the price. Will be ordering again

15 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid - awful rip off

did not arrive, impossible to speak to anyone. Lost £50. hope my bank can recover my money

2 december 2025
Review zonder uitnodiging
Logo Cocojewelry

Antwoord van Cocojewelry

Hello, Claire. We’re very sorry for the delay with your order. Due to the high volume of orders and the time required for custom-made production, shipping has taken longer than expected.
To assist you further, please send us your order number to info@lovecocojewelry.com, and we’ll provide you with the status of your package right away.
Thank you so much for your understanding and patience—we truly appreciate it.

Beoordeeld met 1 van de 5 sterren

Still waiting!!

24 november 2025
Logo Cocojewelry

Antwoord van Cocojewelry

Hello, Jeremy. We’re very sorry about the delay with your package. We’ve sent you the updated tracking information, and you can continue to monitor the delivery from there. Due to the high volume of shipments this season, couriers are adjusting their delivery schedules, which may cause delays.

We truly appreciate your understanding, and if you have any concerns or need further assistance, please feel free to reach out. We’re here to help.

Beoordeeld met 5 van de 5 sterren

Ordered two bracelets for each of my…

Ordered two bracelets for each of my daughters for Christmas. Made an error when placing the order so I reached out to the company and they were able to correct my error. They arrived quickly and are beautiful.
I would definitely order from this site again. Not only are the products beautiful but their customer service is great.

25 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had an outstanding experience with…

I had an outstanding experience with this jewelry company! I ran into some issues when the order was placed (mistake on my end) and then after receiving my beautiful jewelry I realized I ordered the wrong size. Customer service made this process incredibly smooth, and so accommodating. The jewelry itself is absolutely beautiful and crafted with solid, high-quality materials. I was genuinely impressed with the attention to detail and the exceptional craftsmanship. I ordered the stacking mother‘s rings, and the mother daughter ring as well. Highly recommend to anyone looking for stunning, durable pieces and excellent customer service!

2 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Received quickly but wrong color stones

My order arrived quickly. However the stone colors are wrong. I ordered July (ruby = red) and September (sapphire = blue). The stone for July is pink.

I've sent two emails to Love Coco Jewelry and have not received a response. Unfortunately, they don't have a customer service number.

What a waste of money!

20 november 2025
Review zonder uitnodiging
Logo Cocojewelry

Antwoord van Cocojewelry

Hello, AC. We’re so sorry to hear that you received the wrong order — that’s definitely not the experience we want for you. Regarding the color, the July birthstone is naturally a pink-red shade, so what you received is the correct July stone. However, if you were hoping for a deeper red color, we’d be happy to send you a replacement with the January stone instead.

Please send us your order information so we can correct this for you promptly. We want to make sure you receive exactly what you had in mind.

Thank you for your patience, and we look forward to making this right!

Beoordeeld met 1 van de 5 sterren

slow to ship and then disappears

I have been waiting over a month for my order to arrive. I had a tracking number, and once it arrived into my local area it looses where it is, and says it will NOW be late... are you kidding?!?! I am very disappointed, and will not use this company in the future. If the items do not show up, I will report it as fraud, and update here.

1 december 2025
Review zonder uitnodiging
Logo Cocojewelry

Antwoord van Cocojewelry

Hello, Becki. Thank you for your feedback, and we’re very sorry to hear about the delay with your package delivery. It appears there may have been an issue with the local courier. When you have a moment, please send your order information to our email address info@lovecocojewelry.com, so we can look into this right away and provide a solution. We appreciate your patience and the opportunity to make this right.

Beoordeeld met 5 van de 5 sterren

Love Coco Jewelry has fantastic…. Customer service

Love Coco Jewelry has fantastic customer service. Sarah, Customer Service Manager, was incredibly attentive, kind and helpful. I’ll most definitely buy from this company in the future due to their excellent customer service skills.

5 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service

The jewelry is so cute. I bought my mother the mother-daughter ring and myself the self-love ring. I definitely recommend checking the sizing chart before purchasing. I bought a size 5, which ended up being too small. The customer service is great because they replied quickly and offered to send me the correct size!

25 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

So beautiful

So beautiful! I play in a golf group with the most
Amazing ladies and I am giving them out to them this morning! They will love them! Thank you 😊

24 november 2025
Beoordeeld met 5 van de 5 sterren

Amazing jewelry and customer service!

The absolute best customer service and beautiful unique jewelry! I got my daughter the Daisy Ring because she moved away from home this year and I think about her every single daisy! It’s so special to us. Thank you Coco Jewelry!

19 september 2025
Review zonder uitnodiging

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