coinamatic.com Reviews 71

They take advantage of the tenants by providing terrible machines, terrible cards that break and really rotten customer service. The sign says card cost $5 yet the real cost is $10. We need to bring back the laundromat to put these thieves out of business. There should be laws against this sort of extortion. Crooks

they don’t refund and lie you that sent you refund by post already 1 month I haven’t received it.

Happy New Year Less for More
Over the holiday period we were ripped off again by this company...now all of our machines run only 28 minutes for $3.00. Used to be 2.75 .Previously on the heavy cycle hot was 3.25 and would run for 43 minutes. Dryers raised .25 cents as well.
Consumer Rip off but this company is in my present building...

Rip off, adding insult to injury type of business. You can't make this up. They charge for card, then they charge to pay for the card. If you move they charge again for new card. They also charge to load money on the card and that is a third world crap of a business model...

Machines aren't that good and the card that they give you are cheap and poor quality, they break very often(metal sensor on card doesn't read). I keep this card separated completely, not in a wallet or anything, just to prevent it from scratching but the washing machines and dryers seem to cause the problem. This is a way for them to sell you more cards. I'm on my fourth card now. I'm stuck using this terrible service in my building since I don't own a car. The prices are also high for the quality of washer/dryer you get.

Here's a tip, add a tapping sensor so, I can just wave my card like a normal credit card.

I was overcharged 20 dollars. Once I bought a card but it didn't come out. Another time the dryer broke and I was not refunded my money.

Overpriced garbage corporation, with garbage machines and a garbage payment system that is decades out of date.

Actual customer service is basically non-existent, but hey, at least you can call them and talk to their mistreated employees.

The laundry machines are always dirty and are broken about 10% of the time. They've stained my clothes multiple times, left me without clean clothes at critical times, and it almost always takes a double wash to get them as clean as most laundromats or home machines would.

We’re on holiday from uk
The laundry at our apartments has lost its coin facility, and the app to work the machines won’t accept credit from cards…..been like that for a few days now - with a note saying please be patient … no updates……