I can't even imagine the stress you have went through last night. I wish people would look at the positives rather than focus on the obvious error. Was extremely impressive how well your site handled... Toon meer
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Lees wat reviewers zeggen
Ordered booster box prior to technical issues without issue. When your website is constantly being bombarded with organised crime bots, occasionally funny things will happen. Lots of the one star... Toon meer
Refreshing to see a genuine great person in the Pokemon selling world! Mistake was made where the website allowed sales of items that were out of stock. Apology email and refund were through i... Toon meer
A shopify error meant OOS items were able to be ordered erroneously. The owner tirelessly worked through the night cancelling orders (over 7000!) and getting refunds back to people in less than 12 hou... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Collectors Kingdom, the U.K's No.1 community focused online TCG store, offering the best prices on authentic Pokemon, One-Piece, Union Arena and Weiss Schwarz trading cards. Founded by passionate collectors for passionate collectors, We are proud to take a fresh, fun, and community-focused approach to trading cards, ensuring every customer feels part of the journey. Our mission is to make the excitement of TCG accessible to everyone, whether you're hunting for a rare Japanese Pokémon card, building your competitive deck, or simply adding to your cherished collection.
Contactgegevens
Verenigd Koninkrijk
- collectorskingdom.co.uk
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Most Genuine company and owner
I’ve used collectors kingdom for many years now and through his community I have got to know the owner very well.
After a website error which had nothing to do with him as he was busy with a family event. As soon as he saw the problem, he shut down the site and made a public announcement via his socials explaining the issue and that he will be sorting it as soon as possible.
He then spent the whole night cancelling over 7000 orders by himself so people could get a refund before the original transactions could be completed. Not many companies or people would have this level of service.
One thing I’d like to add aswell is even though collectors kingdom is a company, it is a one man band with his girlfriends help. Over the years I’ve never seen someone so genuine and honest anytime there has been a mistake and so giving to his community and customers.
He has always gone above and beyond. It is hard to see the review bombing when this issue was completely out of his hands but he managed to get everything cancelled and squared away as soon as he was aware.
Thank you for your continued service Mike you are literally a godsend in this toxic TCG era and we all know the graft and work you put in to everything you do, even putting your own personal health at risk.
I never care enough about a company to…
I never care enough about a company to leave a review.
Mike is a top bloke and unfortunately his website encountered a very dark day.
Leaving a 5 Star review to counteract the 1 Star complainers complaining they are getting refunded 😭
Stay up Mike. You’re the Goat
Also whenever I order. Comes super fast never an issue. ❤️
Shopify screwed them stock wise and now…
Shopify screwed them stock wise and now Barney dinosaurs leaving 1 star reviews losing they paper for a few days. Not shopped with them tho can bet it's a good business to shop with
Excellent company
Excellent, I will happily order again in the future.
Ignore the salty reviews from the people who had an order cancelled. I did too, there was very clearly an error on the website which caused a large amount of items to show as in stock and available for purchase without limits, but it was resolved and refunded before I even woke up this morning.
Collector’s Kingdom do not deserve to have their reviews tanked because of a simple error. Please do not let the bad reviews put you off from ordering from this small business!
Website errors dealt with promptly
Website had an error showing stuff in stock that wasn’t in stock. They realised and swiftly refunded the same night, all dealt with promptly and professionally, would not deter me from ordering again.
The owner of this site has demonstrated…
The owner of this site has demonstrated their character by working through the night to refund all orders that were taken in error. I always think you see the true side of people in adversity and the owner of this site has demonstrated that he is one of the good guys.
Despite the stock related error, I’ll be ordering in future with confidence
Amazing website to order from
Amazing website to order from, great product. Sometimes mistakes happen. Please ignore all of the negative reviews just because of a backend mistake. Scalpers and horrible people leave bad reviews for things like this. They don't know the first thing about running a business, Collector's Kingdom is awesome.
Avoid
Been waiting to buy ETB for sons birthday across various sites managed to get through the queue with this company and secure a box for them to cancel the order the following day. Avoid.

Antwoord van Collectors Kingdom
Owner worked hard to rectify system glitch ASAP
Website glitched and listed items as in stock when they werent. Owner was transparent and stayed up all night ensuring everyone got their money back and worked to ensure the best outcome in a situation brought upon him through no fault of his own. I would reccomend this store and trust it completely
great company that had an error happen
The website had an error that allowed people to place orders by accident; the owner was upfront and cancelled all the orders on a Friday night! Have used them in the past and will use them in the future!
I along with thousands of other people…
I along with thousands of other people ordered lots of different out of print pokemon packs for RRP and it quickly became apparent that it was an IT error showing them in stock. Despite that, there are a small minority of people who have done 1 star reviews because they weren't able to profit from an obvious error and despite the fact that the owner stayed up all night cancelling and refunding every order.
The owner has handled this impeccably and should be praised for doing so, not left crappy reviews by people trying to make a quick buck off what is designed to be a children's trading card game.
Placed a order
Placed a order, cancelled over night , no explanation given, avoid

Antwoord van Collectors Kingdom
Ordered a couple of Pokemon ETBs last…
Ordered a couple of Pokemon ETBs last night to take advantage of a stock glitch.
There was clearly an error on the website and they refunded very quickly. Would definitely purchase from again - hope you managed to get it all fixed.
orders cancelled with no explanation
orders cancelled with no explanation, will gladly review this if given an explanation and what seller is going to do to make this right. thought i had managed to get some Pokemon for my sons upcoming birthday, now have to hunt again!, after hearing what happened i have done as i said i would and reviewed my feedback.

Antwoord van Collectors Kingdom
Decent website 👍🏻
Major lack of communication
Placed and order, money went out the bank, cancelled with absolutely no communication whatsoever.
Waiting for refund

Antwoord van Collectors Kingdom
Cancelled my order for no reason ?

Antwoord van Collectors Kingdom
Great service
Great service, not many business owners would stay up all through the night rectifying an issue with their website and making sure buyers got their money back asap.
Website error, refunded swiftly
Website error shows stock available when it unfortunately wasn’t. Lots of communication from the owner to explain the situation & refunded swiftly. Will definitely be ordering again.
Your website is absolutely rock solid
Your website is absolutely rock solid, it managed to function perfectly with ridiculous amounts of traffic, please show other retailers how to run their websites too, thanks 🙏
Very professional owner as well! Ignore the stupid negative reviews by people who are clueless as to what happened.
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