Collectors Kingdom Reviews 

180
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I can't even imagine the stress you have went through last night. I wish people would look at the positives rather than focus on the obvious error. Was extremely impressive how well your site handled... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered booster box prior to technical issues without issue. When your website is constantly being bombarded with organised crime bots, occasionally funny things will happen. Lots of the one star... Toon meer

Beoordeeld met 5 van de 5 sterren

Refreshing to see a genuine great person in the Pokemon selling world! Mistake was made where the website allowed sales of items that were out of stock. Apology email and refund were through i... Toon meer

Beoordeeld met 5 van de 5 sterren

A shopify error meant OOS items were able to be ordered erroneously. The owner tirelessly worked through the night cancelling orders (over 7000!) and getting refunds back to people in less than 12 hou... Toon meer

Bedrijfsgegevens

  1. Verzamelaarswinkel
  2. Verzamelplaatjeswinkel

Geschreven door het bedrijf

Welcome to Collectors Kingdom, the U.K's No.1 community focused online TCG store, offering the best prices on authentic Pokemon, One-Piece, Union Arena and Weiss Schwarz trading cards. Founded by passionate collectors for passionate collectors, We are proud to take a fresh, fun, and community-focused approach to trading cards, ensuring every customer feels part of the journey. Our mission is to make the excitement of TCG accessible to everyone, whether you're hunting for a rare Japanese Pokémon card, building your competitive deck, or simply adding to your cherished collection.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

180 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(180)

126 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Fantastic store and customer service

I reached out to a number of card shops for advice for my husbands 40th birthday. Mike at Collectors Kingdom was the only one to respond.

I've since purchased a number of items from the store over the last few months. Every time, the order is dispatched quickly, packaged extremely well and delivered within the expected time frame.

I bought individual boosters and Korean booster boxes. My husband was completely blown away by his birthday present and has had a number of decent hits from these items.

Would definitely recommend this store. They have been nothing but kind, courteous, diligent and efficient in all my dealings with them.

Thank you again, Mike. Couldn't have achieved my husbands birthday surprise without you and the store.

3 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Trustworthy, upstanding business and owner

To anyone reading this following a small minority of negative reviews due to people throwing their toys out their pram;

Unfortunately, Collectors Kingdom fell foul of a genuine un foreseen mistake last night. Whilst updating/making changes to their website, someone accidentally clicked something which resulted in all old stock being uploaded to their website with no purchase limits. An huge influx of orders came in which obviously resulted in cancelled orders.

All I can do is praise the owner for being transparent from the outset, acting quickly to resolve all issues and promptly issuing the required refunds. This was not a scam and only happened due to simple human error.

I stand firm that nobody should be giving this company or its owner a hard time. He acted professionally throughout.

Credit to Collectors Kingdom where it is due. Upstanding owner and I will definitely be placing orders with them in the future. If only every store took the same pride in their business.

Please ignore/disregard any negative reviews from around the date/time my review is posted.

I wish this company every success going forwards.

Thanks.

Danny

4 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ordered a destined rivals booster box…

Ordered a destined rivals booster box on a hope and a prayer, I believe they had a stocking error caused by a third party. Order cancelled and resolved as quickly as I've ever known a situation like this to be. No money taken and no harm done. Would recommend.

3 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic communication and quick…

Fantastic communication and quick cancellation and refund from the owner. Sometimes mistakes happen it’s how you deal with them. Will 100% be back when they have fixed the website 10/10

3 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

2 Orders Cancelled for No Reason

2 orders placed online and then 1 hour and 3 min later both orders cancelled with no reason given. Poor experience...would not reccomend

3 juli 2026
Review zonder uitnodiging
Logo Collectors Kingdom

Antwoord van Collectors Kingdom

Sadly last night we experienced a technical issue with the website which meant all items were available to order while out of stock - allowing orders to be placed for unlimited quanities.

I've worked tirelessly throughout the evening on the approximately 7000 orders that were place to have them refunded as quickly as possible

All orders have already been cancelled and you have already been refunded.

I apologise for the inconvenience and am truly heartbroken by what has happened.

Mike.

Beoordeeld met 1 van de 5 sterren

Finally managed to order some prismatic…

Finally managed to order some prismatic from somewhere and they cancelled the order and refunded it with no explanation at all

3 juli 2026
Review zonder uitnodiging
Logo Collectors Kingdom

Antwoord van Collectors Kingdom

Sadly last night we experienced a technical issue with the website which meant all items were available to order while out of stock - allowing orders to be placed for unlimited quanities.

I've worked tirelessly throughout the evening on the approximately 7000 orders that were place to have them refunded as quickly as possible

All orders have already been cancelled and you have already been refunded.

I apologise for the inconvenience and am truly heartbroken by what has happened.

Mike.

Beoordeeld met 1 van de 5 sterren

Booster Box

Ordered booster boxes with them and whole order was cancelled. No reason was given

4 juli 2026
Review zonder uitnodiging
Logo Collectors Kingdom

Antwoord van Collectors Kingdom

Sadly last night we experienced a technical issue with the website which meant all items were available to order while out of stock - allowing orders to be placed for unlimited quanities.

I've worked tirelessly throughout the evening on the approximately 7000 orders that were place to have them refunded as quickly as possible

All orders have already been cancelled and you have already been refunded.

I apologise for the inconvenience and am truly heartbroken by what has happened.

Mike.

Beoordeeld met 1 van de 5 sterren

Cancelling orders after confirmation

Advertised stock, money and order went through, confirmation email sent

Then cancels all orders...

3 juli 2026
Review zonder uitnodiging
Logo Collectors Kingdom

Antwoord van Collectors Kingdom

Sadly last night we experienced a technical issue with the website which meant all items were available to order while out of stock - allowing orders to be placed for unlimited quanities.

I've worked tirelessly throughout the evening on the approximately 7000 orders that were place to have them refunded as quickly as possible

All orders have already been cancelled and you have already been refunded.

I apologise for the inconvenience and am truly heartbroken by what has happened.

Mike.

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