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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

It was a tale of 2 halves one of the deliveries was a kerb side one and the delivery driver was painfully rude . Just dropped them off no and very abrupt. I was only aware of kerbside deliver post... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

AWFUL IN EVERY WAY. Faulty item supplied - chipped painty and faulty parts. Emailing back and forth until they agreed to refund but weeks down the line they’re not responding to emails and no refund... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

A well designed vertical radiator with a good paint finish (White). Pity the fixing instructions (a graphic paper strip) are a bit simplistic. Could do with some written text. Even our installer w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Radiators can be quite confising, well they are to me, what with the BTU's and columns, verticals, horizontals etc. Column Radiators 4 u make it simple. Ordered 1 day arrived within 2, simple as t... Toon meer

Bedrijfsgegevens

  1. Radiateurwinkel
  2. Verwarmingsinstallateur
  3. Verwarmingsapparatuur leverancier
  4. Ketel- en verwarmingsdienst

Geschreven door het bedrijf

Column Radiators 4u is a dedicated UK supplier of high-quality, high-output multi-column radiators. Operating from our Kiln Road base in Portsmouth since 2002, our expert team helps homeowners, property developers, and trade installers choose the ideal heating solutions to bring both efficiency and style to any room. As a specialist online column radiator retailer, we offer an extensive selection of sizes, depths, and configurations. Whether you are looking to buy classic 2-column, 3-column, or high-capacity 4-column and 6-Column radiators, our range effortlessly bridges the gap between traditional charm and modern interior design. Our comprehensive collection features space-saving vertical column radiators perfect for narrow walls, classic horizontal styles for under-window installations, and a massive variety of stocked finishes including timeless gloss white, trendy anthracite grey, and contemporary raw steel. We make upgrading your home heating simple and cost-effective, offering free UK delivery on most standard off-the-shelf stock, next-day delivery options for urgent projects, and a brilliant range of matching radiator valves and pipe sleeves to complete the look. Explore our full range of high-performance heating online at www.columnradiators4u.co.uk, or speak directly to our Portsmouth-based specialists on 02394 216 216 for technical assistance with BTU heat loss calculations and sizing. We will always respond to any reviews within our 24 hour service level agreement. For our full catalogue of radiators see Radiators 4u, for Cast Iron Radiators see Cast Iron Radiators 4u, for radiator valves and accessories, see Radiator Valves 4u.


Contactgegevens

3,0

Gemiddeld

TrustScore 3 uit 5

186 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

A great service and a great product

This product saved the day when i needed to replace a towel radiator in a tight space, great advice from the salesperson and a prompt and very efficient delivery cannot fault it and highly recommend them

11 februari 2016
Review zonder uitnodiging
Logo Column Radiators 4u

Antwoord van Column Radiators 4u

Hello Keith

Thank you for taking the time to place your review on Trust Pilot.

Your feed back is very important to us, as all reviews are read and passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.


Again, thank you for your feed back.


Laura Hazzard

Customer Service Manager

Beoordeeld met 3 van de 5 sterren

Good product but not cheap.

A good quality product, but not great value, and delivery driver left it outside in the street rather than in safe place as requested.

11 februari 2016
Review zonder uitnodiging
Logo Column Radiators 4u

Antwoord van Column Radiators 4u

Hello Paul

Thank you for taking the time to place your review on Trust Pilot.

Your feed back is very important to us, as all reviews are read and passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.

After reading the review we have held an internal investigation to see what we could have done better relating to your comments.

Reference: Your radiators being left.

I have tried to call you and have left a voice mail regarding this, as we are disappointed to hear your radiators have been left in the street and would like to investigate this further.

Reference: The delivery itself.

All of our radiators are delivered on a pallet and these deliveries are kerb-side only.
Unfortunately this is something we have very little control on as this is governed by the transport companies.
I apologise if this was not made clear to you at point of order.

Reference: The value of our Radiators.

We are disappointed to hear that you feel our radiators are not great value, we believe we offer competitive prices at good value with a sizeable range to choose from.

Again, thank you for your feed back & sorry for any inconvenience caused.

Laura Hazzard

Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Top notch

Compared with other suppliers I spoke to, this company's telephone sales staff offered friendly, knowledgeable service. Product was excellent and delivery speedy. Altogether a hassle-free experience.

3 februari 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very good service and prompt delivery.

Very happy with the aesthetic and quality of the Apollo Roma, Peta and Delonghi column radiators and valves. Quick responding customer service with questions I had on my order and prompt customer service.

31 januari 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Speedy service and a very good product

Ordered online (Saturday) and radiator delivered Tuesday.
Company sent receipt of purchase immediately and checked about delivery.
Plumber fitted it Friday!!
Good value for money and very good customer service.
Would recommend

30 januari 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very Pleased!

quality stylish rad's at a good price. Service was good & delivery quick. Only slightly delayed by making delivery arrangements.
Very happy all round and will continue to use them for the rest of my house refurb', room by room...

29 januari 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quick delivery

My order came very quickly and is now installed- looks good and works well

21 januari 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great product, Great service

The radiator looks great and certainly heats the room its been installed in.
The service from the sales/delivery team was excellent. They were helpful and kept me informed about delivery at all times
Would definitely recommend.

10 januari 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great

Excellent service from purchase to delivery - not yet installed so can't comment on the product

24 december 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good price, able to change delivery date

The Roma radiator was well packaged and delivered on the specified day. Manufacturer's instructions are not great but the product is excellent. I shall order another when I get on to the next room.
Courier was personable enough but moaned on about me opening the package as per CF's instructions.

23 december 2015
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

nice looking radiator

radiators look great.
Although radiators arrived without mounting clips or end caps, mounting clips arrived after contacting column rdiators 4u but no ends caps and one of them leaked inwhich the plumber was able to sort out.

17 december 2015
Review zonder uitnodiging
Logo Column Radiators 4u

Antwoord van Column Radiators 4u

Hello James

Thank you for taking the time to place your review on Trust Pilot.

Your feed back is very important to us, as all reviews are read and passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.

After reading the review, we have held an internal investigation to see what we could have done better relating to your comments.

Reference:

Your missing components & leaking Radiator


We have tried to call you today to discuss the challenge, you were not available, so we have left you a voice mail to contact us.

We have contacted the manufacturer & asked them to send out some new end caps to you ASAP.

Please contact us on 0844 358 1992 to discuss the challenge you are having regarding the leaking radiator, we will do all we can to get this resolved for you quickly & conveniently.


Again, thank you for your feed back & sorry for any inconvenience caused.


Laura Hazzard

Customer Service Manager

Beoordeeld met 5 van de 5 sterren

excellent customer service

the ease of selecting and ordering the correct radiator on-line, to the communication about the delivery to the helpful delivery man, all made this purchase a pleasant experience

17 december 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Column radiators 4U

Useful advice over phone, as I was not sure if I was ordering correct rad and parts. Efficient delivery, when they said it would arrive. Lovely radiator, in perfect condition. Happy to recommend and would use again.

12 december 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Efficient, thank you!

We recently ordered 5 radiators and were very pleased with the service. Good range of sizes. Delivery was as stated and we were kept informed as appropriate.

30 november 2015
Review zonder uitnodiging

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