Compareyourparkingdeals Reviews 68

THIS COMPANY IS A SCAM. I had to refuse card payment with my bank because these SCAMMERS offered a 'refund' then wouldnt reply or contact me. I'm now writing to Mastercard to find out why they endorse SCAM companies like this. You book through these SCAMMERS and just read below and here what a CROOKED lot they are.

Ref: CYPD-019638
I’ve used this parking service a couple times now and they’ve always been reliable and professional. They are always on time when dropping me off at the airport, and just as prompt when I return to collect my car. My car is always in great condition when I get it back, which gives me real peace of mind while I’m away. I’ll certainly continue using them every time I need airport parking and would highly recommend them to others.

Absolutely terrible experience and very misleading pricing practices.

When booking, the advertised price did NOT clearly include the mandatory Manchester Airport drop-off/pick-up charges. Instead, customers are expected to discover hidden extra fees afterwards, which feels dishonest and unfair. If these charges are compulsory, they should simply be included upfront in the total booking price.

The service itself was even worse. On departure, the driver asked me to pay cash directly. I handed over £10 and never received any change back. Then on arrival, I was asked AGAIN to pay the same charge despite already paying earlier. The driver insisted until I refused, after which I was handed a token and told to use the payment machine myself to pay another £6.40.

The whole process was confusing, inconsistent, and highly unprofessional. Customers should not be pressured into handing cash directly to drivers with no transparency or accountability. I was left feeling overcharged and completely misled.

Very disappointing experience and I would not recommend this company unless they improve their pricing transparency and staff conduct.

Booked airport parking through this agent for Easy parking Heathrow-meet and greet(Express parking heathrow) and received a terrible service. I have put the review for Express parking heathrow below as it includes my comments about compare your parking deals and their response. I can see that CYPD says it is only the agent and not responsible for how the companies on the site operate but it brings into question why they list them and presumably profit from still listing them when they are aware of such poor service. i don't appear to be unique having now looked at other reviews.
Express parking heathrow review-
Used the provided phone number upon collection of bags after a flight as we were instructed. Was initially told that the car was on it's way. We checked the cars location on our app and could see it wasn't moving for the next 15 or 20 minutes. Called again to be told again that it is being driven now so I informed them that we could see the car was stationary. They insisted it was on it's way. Waiting a further 15 or 20 minutes and called again. This time they claimed it was in the agreed meeting location and the driver was waiting and we were not answering our phone. I was stood at the meeting point and informed them of this and also that we had had no missed calls. Next it changed to being told they had brought the wrong car with a similar registration even though nobody approached us at the meeting point. Next we were told it had set off to us again. The car was still stationary on the app. After this our attempts to phone were unanswered multiple times. A driver eventually phoned us to say he is on his way. The car finally moved about 10 minutes later and we watched it all the way in to the airport. The car was absolutely filthy on the outside, mud, some kind of tree or plant looking dust all over the roof and I hope was only lots of bird muck.
Time to get car from first phone call was close to 2 hours, extremely slow.
We didn't realise until we had already set off but we also had put a tin of Monster and a tin of Red Bull in the glove compartment for our return journey after a long overnight flight and they had stolen the Red Bull. Why would they even be looking in the glove compartment let alone be despicable enough to steal such a thing?
If one potential customer reads this and doesn't book with them then it means it's an expensive tin of Red Bull and that crime hasn't paid on this occasion.
Terms shown when booking through CYPD(Compareyourparkingdeals) only detail a £6 charge when dropping off the vehicle but this is £8 and you have to pay it to leave the airport upon collection too, not transparent enough with costs.
I used the complaints contact after returning home and they refuse to respond. I contacted CYPD, the agent for the booking, and they said they would escalate the issue with suppliers management but still no response. CYPD appear to be not replying either now.
I would NOT recommend Express parking heathrow(easyparkingheathrow-meet and greet) or CYPD(compareyourparkingdeals) nor will I use again myself.

I recommend the parking here as it’s not to far the airport they take you and pick u up to the airport not a bit of brother friendly and well mannered am going away next week am going to book agen thanks see u soon

DO NOT USE THIS SERVICE. Our car was vandalised, specifically sprayed down the side with red paint! The company (Express Parking Heathrow Ltd) have not replied sensibly to any customer service requests we have made not have they offered any kind of refund nor support to remedy the damage incurred. I would be astounded if it was only our car that was randomly targeted… You have been warned!

AVOID - DO NOT USE, DO NOT ENGAGE WITH THEM.

Shocked they’re still trading; bought parking through them, once I paid, I saw who the provider was, googled them and saw the awful reviews so cancelled, thank goodness I paid the extra quid for cancellation cover!

Never received a confirmation email for starters, which is already a breach of contract, and was unable to contact them via telephone.

After hounding them with emails, I eventually got a response offering a credit note, to which I said ‘no, full refund please’.

I was advised that it would take up to 14 working days. It has now been 15 working days, multiple emails sent to them, chasing for the refund I am owed and no response. Have submitted a claim with my bank. Just AVOID this joke of a company - they’ll be reported to the relevant regulators!

DO NOT USE THIS COMPANY! I booked on this website on 30th March and then got an email saying the booking is with Bee Parking, googled them and they had awful reviews, luckily i paid the £1 cancellation fee and emailed immediately to cancel. They cancelled the booking straight away but then tried to make me take a credit note or reschedule, i said i wanted a refund. They said it would take 14-30 days due to the war in Iran. Firstly, they cant just make up their own terms! I raised with bank after 14 days who are investigating but as of today (30th April), i still have no refund and they don't pick up calls or reply to emails. I honestly dont think they ever intend on refunding me, i dont know how this company is still operating and getting away with this?!!? Awful and shameful.

Update 1/5/2026 - i just got an email from them saying they will not refund me unless i am polite to them and they could of just refunded within 3 days if they wanted. Im honestly shocked how they are getting away with this. Still no refund.

I used Ashton carter trading limited Heathrow car parking services , while I was they used my car and now I have £200 fines entering hotels . Trying to get hold of them to find out who was driving why was they using my car. To pick up people from a hotel. Drinking in my car as there was a can of coke empty in there . The police are investigating this but struggling to find out the address of this place and someone getting back to me. DO NOT USE THEM

Fair play they did the business for me and I forgot my REG

Dont book, the have hiddne fees that are not disclose to you until you made the payment. I was disclosed a Airport Levy Charges not included. Drop-off: £10, Pick up: £10, This is £20 extra.

I tried to get this cancel and fully refunded ASAP but they still took £15 of CXL fee. I will use now CC Chargeback

Dont oook with them!

Booking Confirmation - CYPD-017359

Made a booking and paid extra for cancellation. E mailed to cancel within one day of booking. They replied straightaway offering refund or credit voucher. I responded saying refund please and have sent many e mails since after 3 weeks none have been responded to. I have no enrolled credit card to deal with my case of getting a refund

Parking was made easy and the transition to the airport was really quick in terms of the wait time

I recently used this parking service at Airport and had a good experience. The staff were friendly and helpful, making the check-in process easy. I did have to wait a bit longer for my car upon my return. Overall, it was a smooth and efficient service that made my travel experience more enjoyable. Highly recommend it!"

This company didn’t send me an email confirmation of the booking, don’t answer when I reach out to them on online chat, and used a car park operator who were rude and slow.
Avoid.

Terrible company you really don't know who you are going to get. I had to pay an extra £15 when I arrived to drop off the car at Heathrow. On my return I waited 2 hrs to be picked up. I called them many times but they kept putting the phone down on me. Really frustrating. They really don't look after your car. I would avoid this company at all costs.

Don't trust the reviews given for the companies on this site. I booked Express Parking Heathrow which showed as 4.6 on this website however Trustpilot shows it as 2.6 because they were terrible.

Avoid this company from afar. When bowing, everything nicely rendering the car also a but the reception is tragic. Instead of the waiting time that is given up to half an hour, I waited three and a half hours. To call the number provided, it is almost impossible to connect time. The staff left the car somewhere and did not inform and was charged a double fee and the key was left on the wheel. Such practices are unacceptable.

The service was very smooth and without any delays. The driver was already waiting for us in the parking to collect the car and on way back the driver arrived with the car in 5 minutes. I found whole experience easy and trouble free.

I recently used this parking service at Airport and had a good experience. The staff were friendly and helpful, making the check-in process easy. I did have to wait a bit longer for my car upon my return, which was a pleasant surprise. Overall, it was a smooth and efficient service that made my travel experience more enjoyable. Highly recommend it!