ConnecTen Internet Reviews 698

My experience has been pretty good everyone i’ve talked to has been very helpful especially angel! i will definetly be using them in the future

Every time I reach out to ConnecTen, it's a great experience. Rochelle helped me square away a billing issue and made sure I understood their policies completely. She is always very kind and compassionate. After being certain my issue was handled properly and I was satisfied, she introduced me to their TV service! I wanted more information, and Bill gave me a call to further explain what is offered. Bill fully explained their offer, and how it would work. He was also very kind, and informative! I am so grateful to be a customer with them. Every person I have been in contact with so far has been incredibly kind, knowledgeable, and personable. I do not feel like an account to them. I feel like a person of value to this company.

Tyler and the Conncten team are proficient and helpful.

Connect 10 worked very well for Us. Tyler and the other support staff did an excellent job of following up and making sure everything worked for us. I would choose them again if starting over.

Tyler really helped us out. We were in New York in the trees with our travel trailer and coukd not get a signal. There equipment was a true life savor for us. Thank you.

Chris & Lisa

Very satisfied with the customer support for Connecten Internet. We are on the road traveling and have had a couple of issues with our internet speed not being sufficient for streaming services. With just opening a live chat on their website, Angel had us up and running in no time with a better connection. Only takes about 10 to 20 minutes to resolve the issue.

Angel was very helpful and the question was answered in a quickly manner and very polite

Have been using Connecten service for several years and have been satisfied overall. Had my first issue with my modem. I called customer service line and reached a human within one prompt. Tech support staff were very friendly and they had my issue resolved very quickly.

I recently signed up for their home plan and appreciated the opportunity to use all three carriers for two weeks before making a final decision on which carrier to lock in after the trial period. That flexibility was a great feature. While I wish there were no $10 fee each time I want to switch carriers afterward, it is ultimately not a major concern. Overall, I would recommend this company to others.

Tyler is a great service rep. He is personable and can easily relate and understand what is being discussed. He goes out of his way to stay on top of changes and issues that his customers need to know about. I wish more service reps were like him.

Angel has always been great! Whenever I land somewhere, she is quick to get me connected to the best cell tower nearest me. Sometimes, I hear people complaining about the wifi service at campgrounds. I tell campers who complained that they should get Connecten. It's so reliable and for it's price point, you get what you are paying for. Totally worth it!!!

ConneTen internet service has served me well. Internet service can be frustrating. I travel for work and have always struggled finding an internet service that worked WELL everywhere. ConnecTen literally works everywhere I have been, which is all over the US. When it hasn’t worked great I simply get on the 24/7 chat and one of the customer service agents links to my router and fixes the problem, and they get it right every time. Tyler has been fantastic to do business with. He’s clear, quick, friendly, and always looking out for his customers! HIGHLY recommend this service!

Customer Service at this company is outstanding! Angel provides excellent assistance. Very happy with this company and the service.

Excellent customer service and technical support. Angel, with technical support, has been so helpful, with any issues that may arise. WiFi service is great and I am in an extremely rural and wooded area. Would definitely recommend Connecten to anyone needing WiFi in the wild.

Bill Calamia was excellent in helping me set up the new streaming service and so far the internet service is also excellent.
I will not use Dish Network or Direct TV again

Called to get our location updated. Answered phone quickly and got us right fixed up

We have used our cell phones for everything in our RV travels. Often it was very frustrating. And forget about streaming.

Connecten solved the problems. Having a solution. That automatically finds the best service is a game changer.

So far it works great and changing providers is a snap.
Tyler called about a week after I received the unit just wanting to know if I had any problems or questions. What other company does that? Connecten is truly a customer service oriented company.

Tyler just called me and let me know about their new television streaming service that they're offering. And because I'm already a customer, he offered me an amazing deal. Which sounds too good to be true, but I have a friend that's actually using it, and Is speaking very highly of it, so I will now give it a shot.

I was having an issue connecting to the internet, so I contacted Connecten's tech support and Angel was able tom help me out.