When it works it does great, when it’s not working everyone on the server is a pink sphere. And that happens more times than not. And getting in touch with customer support is pretty simple and quick... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Eddig nem volt gond a szerverrel. Egy Beam Mp szervert bérelek már régóta. Tökéletesen fut és mindig tudunk csatlakozni. Mostanában gondoltam mapot váltok és teszek fel néhány új modot. Viszont nem tu... Toon meer
I've paid over 30$ CAD for a semi annual BeamMP server and am not getting any response from tickets or discord, server is currently still pending. tickets unanswered. idk if this should be considere... Toon meer
I paid for a server on 3/17/26 and on 3/20/26 they said i didn't pay and shut my server off while my friends and I were playing. After that they corrected it even though I already paid twice by givin... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Connect Hosting delivers high-performance, low-latency servers for Minecraft, Rust, and a growing catalogue of titles. Backed by a global network, a 99.9 % uptime guarantee, and an intuitive control panel, deploying and scaling your game world takes seconds, not hours. When you need help, real humans answer 24 / 7, because customer satisfaction isn’t a slogan, it’s the core of our business. Power your community with Connect Hosting and experience hosting done right.
Contactgegevens
Verenigd Koninkrijk
- support@connecthosting.net
- connecthosting.net
3,0
Gemiddeld
60 reviews
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Fantastic experience
Fantastic experience, good customer support; They really try to help you get the problem fixed! My most recent issue was actually my fault, and I pointed out my mistake and apologized, the owner was super nice and understanding. Good prices for what you get with the features!
Pros:
Good price to feature ratio
Friendly / helping support
Good server performance
Cons:
The owner (aka main support person), lives in the UK, so that can make it a bit more difficult, especially when it might be a server issue on Connect Hosting's side.
6 juni 2025
Review zonder uitnodiging
Best Server Host
I’ve been using Connect Hosting for 2 years and never had an issue with servers not working. Whenever I’ve had questions the ticket filed was quickly seen to. People who are complaining against slow support and inadequate servers clearly don’t know how to follow the simple steps on the well ran discord.
27 mei 2025
Review zonder uitnodiging
They are very helpful and fast in…
They are very helpful and fast in support
25 mei 2025
Review zonder uitnodiging
Took days to get back to me about…
Took days to get back to me about account setup. 24/7 support is a lie. After having confirmed my account was cancelled, I got an invoice and charged the following month again. They did refund but I was lied to about the account being cancelled. Would not recommend. There are much better options out there for less money.
25 mei 2025
Review zonder uitnodiging
Antwoord van Connect Hosting
Hi Justin,
I’m sorry your first experience with us fell short of what we promise.
To clarify what happened
Refund: As soon as you requested a refund on 17 April, we processed it the same day the ticket was picked up and sent you the PayPal/Stripe confirmation.
Cancellation: For security reasons we can only accept service cancellations through the secure client portal—never by email or ticket. On 24 April we provided the direct link to the cancellation form and again on 24 May. Once you submitted that form, the service and all future invoices were automatically closed.
Thank you for highlighting where we slipped. Your feedback helps us tighten our processes and speed up support for everyone.
If you have any remaining concerns, please reach me directly at charles@connecthosting.net and I’ll make sure they’re resolved personally.
Kind regards,
Charles Walton
Owner, Connect Hosting LTD
Best beammp-hosting service
I've tried it, it's very well made, an user-friendly UI, non-stop server, cheap and (I have an beammp server) it never crashed. The best beammp-hosting service I've ever seen.
10 april 2025
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I am very satisfied with their customer…
I am delighted with their customer service. I had changed my server location, but the IP address had not been updated for quite some time. So, I contacted them, and their team was very quick to change the IP address on the server.
I am still using their service today and I am grateful to be with them.
28 februari 2024
Review zonder uitnodiging
I am extremely disappointed with the…
I am extremely disappointed with the service I received. I paid $18 USD for a BeamNG server, expecting to enjoy playing with my friend, but I have not been able to connect to the server or play at all. I followed all the required steps and did everything on my end to ensure the server should work, yet it was completely inaccessible.
This has been a complete waste of money, and I feel like I didn’t get what I paid for. If you can’t provide a functioning service, refunds should be made available. I would not recommend this to anyone unless significant improvements are made. Avoid at all costs!
12 januari 2025
Review zonder uitnodiging
Antwoord van Connect Hosting
Hello Jack,
We’re sorry to hear about your experience and appreciate you bringing this to our attention. We strive to provide reliable servers, and it’s concerning to hear that you were unable to connect.
Please reach out to our support team at https://billing.connecthosting.net/submitticket.php so we can investigate the issue and work toward a resolution. If the server was not functioning as expected, we would be happy to assist you in troubleshooting or discussing possible refund options.
Your feedback is valuable, and we’re committed to improving our service. We hope to have the opportunity to make this right for you.
Best regards,
Charles Walton
Unreliable and bad Support
I didn't get what I ordered. The support didn't answer. I got my money back because of PayPal.
30 november 2024
Review zonder uitnodiging
Reliable & User-friendly Server Hosting!
I've used Connect Hosting for 18 months to host 2 BeamMP Servers. The servers are reliable, easy to manage, and Connect Hosting's support has been invaluable. With their server I have the confidence to run publicly accessible servers that can take the strain of a huge influx of players at any given time. Definitely recommend!
4 januari 2025
Review zonder uitnodiging
Very Friendly Staff + Quick to respond even at Night
I encountered an issue with my BeamMP server, and Connect Hosting resolved it within just 1 hour and 20 minutes, in the middle of the night. Their staff members are incredibly friendly, and I highly recommend their services.
26 december 2024
Review zonder uitnodiging
getting help on xmas CH your the goat
just had some minor issues during the amazing server upgrades. recals was a very helpful customer support guru even with our time difference he got my beamng server back up and running and explain things alot easier for a lamen like me. this companys servers are flawless, no lag no over exstending your servers, any issues there right thtere to help. CONNECT HOSTING I LOVE YOU
25 december 2024
Review zonder uitnodiging
Connect hosting
Connect hosting
The price is good for just 1.99 you can get good beammp server.Yes there were some small issues but Staff was really help full. Server have good performance that is enough to run beamp server with some friends even for the low price the only thing i would change is the amount of storage. So after all they are really nice hosting.
21 december 2024
Review zonder uitnodiging
DONT BUY!!
DONT BUY!!!
Bought two beamng servers and sometimes they work sometimes they dont and if they dont the support takes about 2-3 days to fix your problem and answer
I AM WARNING YOU DONT BUY!
22 december 2024
Review zonder uitnodiging
Antwoord van Connect Hosting
Dear Narnia,
We are truly sorry to hear about your experience, and we deeply regret any inconvenience this has caused. Your feedback is extremely important to us, and we are committed to resolving this issue as quickly as possible.
Could you please reach out to me directly at charles@connecthosting.net? Providing me with more details about your situation will enable us to investigate further and address the issue promptly. We are happy to process a refund and offer compensation for the inconvenience caused.
We greatly value your business and are dedicated to ensuring your satisfaction. I look forward to assisting you and resolving this matter swiftly.
Kind regards,
Charles Walton
Connect Hosting Support Team
Support Non Responsive / Multiple Charges
I had unfortunately been charged multiple times for my server, all of which were showing in my bank account. I still received emails asking me to pay another time. I attempted to reach support multiple times, but got no response. This was frustrating as this is not the "10 Minute" average response time I was advertised.
15 augustus 2024
Review zonder uitnodiging
No bad review from me
No bad review from me. Staff is helpful. Multiple hosting options.
13 januari 2024
Review zonder uitnodiging
Got right to the point and help me get…
Got right to the point and help me get it fixed in a few mins
1 januari 2024
Review zonder uitnodiging
The server hosting was easy to setup
The server hosting was easy to setup and when I had a question it was quickly answered, I could ask for more from a server hosting platform.
24 december 2023
Review zonder uitnodiging
I accidentally bought the wrong server…
I accidentally bought the wrong server but the moderators were quick to help me fix it no issues I have been using connect hosting for months now for BeamMp and have never had any issues best hosting service for BeamMp in my opinion!
30 december 2023
Review zonder uitnodiging
Amazing hosting!
Super easy to host and to get going! Staff and management are amazing and quick to respond if you have any troubles!
29 december 2023
Review zonder uitnodiging
Good price, good service.
Good price, good service. If problems occur due to 3rd party software updates they are addressed within 48 hours, usually within 24.
Could be improved by keeping old version online (beamMP server). I only had one suggestion for change, and that was implemented (allow more characters for server description). Low ping, good performance
29 december 2023
Review zonder uitnodiging
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