Conroyremovals Reviews 

150
•
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

My package arrived completely intact! Not a single thing was damaged. The door to door service was more than excellent! Would I recommend Conroy removals absolutely!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We used Conroy’s Removals for their LCL (shared container) service to move our boxes from Auckland to Perth and were genuinely impressed with the experience. Everything ran exactly as planned, w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The last time I moved my belongings from the UK to Australia, the local delivery company (Kent Removals) charged $121 for Australian quarantine fees and no other costs. This time, Conroy had been chos... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thank you for this great service from arrival of our shipment to Australia to delivery to our home address. Timelines and next steps were clearly communicated, together with regular updates on the st... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 89011015231

  1. Verhuizer
  2. ook in
  3. Verhuizing en opslag

Geschreven door het bedrijf

The Conroy story began way back in 1972 in Napier, New Zealand. Back then, we only had a few trucks and our mum had to answer the phone. What made it ring was our can-do attitude – a willingness to go the extra mile to help families move on with life. Fast forward to today and the Conroy Group has grown into one of the largest removal and logistics companies in Australasia. With nine branches throughout New Zealand and seven branches in Australia, we’re taking our unique style of logistics and relocation services further by the day. Together with our trusted partners, we move goods around Australasia and move families around the world. To favourites like New Zealand, Australia, the UK, the USA, Canada and Europe. Across Asia, South Africa and South America.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

150 reviews

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4 sterren
3 sterren
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1 ster

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4,5

Alle reviews

(150)

129 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Highly recommend

Great experience with this removalist. Communication was excellent from start to finish, they were always timely, friendly, and easy to talk to. They were also very helpful and flexible, keeping me updated and accommodating my changing moving schedule. Highly recommend.

23 december 2025
Review zonder uitnodiging
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Antwoord van Conroyremovals

Thanks so much for the great feedback! We’re really pleased to hear the team made your move easy and stress-free. We appreciate the recommendation and wish you all the best in your new place!
Kind regards
Conroy Removals

Beoordeeld met 1 van de 5 sterren

Having items delivered from the UK

Having items delivered from the UK, it was found that there was several items briken, where either they wer not packed correctly/and stacked.loade badly. Boxes with frgile on them them were squased and the item inside broken.

15 december 2025
Review zonder uitnodiging
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Antwoord van Conroyremovals

Hi Ken
Thank you for your feedback. We’re really sorry to hear about the damage to your items — this is certainly not the level of care we aim to provide. Your comments have been passed on to our team for review, and we would appreciate the opportunity to look into this further and assist with a resolution. Please contact our office directly on Freephone 1800 640 774 so we can help.
Kind regards
Conroy Removals

Beoordeeld met 5 van de 5 sterren

I could not fault my experience with…

I could not fault my experience with Conroys, both in Napier for collection and in Brisbane for delivery. The packers and the delivery guy were efficient, experienced, friendly, and tidy. The timeframe for delivery exceeded my expectations and I was kept up to date with progress. I would highly recommend Conroys for removals.

24 december 2025
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Antwoord van Conroyremovals

Thank you so much for your great feedback. We’re thrilled to hear your experience with our Napier and Brisbane teams was so positive and that everything ran smoothly from start to finish. We really appreciate the recommendation.
Kind regards
Conroy Removals

Beoordeeld met 5 van de 5 sterren

Great clear communication from all Conroy employees

I booked for a 1928 car to be transported from Brisbane to Melbourne, within a Conroy 20' rail container.

I personally delivered the car to Conroy Brisbane and found all staff extremely knowledgeable and easy to communicate with.

Would thoroughly recommend Conroy for logistics.

9 december 2025
Review zonder uitnodiging
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Antwoord van Conroyremovals

Thank you for your kind feedback. We’re thrilled to hear that our Brisbane team made the process clear and easy for you, and that your vehicle transport went smoothly. We really appreciate your recommendation and the opportunity to assist with your logistics needs.
Kind regards
Conroy Removals

Beoordeeld met 5 van de 5 sterren

Communicative and easy to deal with

Communicative and easy to deal with. Delivered on time. Thank you

22 december 2025
Review zonder uitnodiging
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Antwoord van Conroyremovals

Thanks for the feedback, Sez. All the best in your new place.
Kind regards
Conroy Removals

Beoordeeld met 5 van de 5 sterren

Easy transition from start to finish.

It’s was a smooth transition for the relocation from NZ to Australia from the very start with Conroys. Had constant updates with the progress right up to the delivery to our address in Australia. Would highly recommend.

23 december 2025
Review zonder uitnodiging
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Antwoord van Conroyremovals

Thank you for the wonderful feedback! We’re so pleased to hear your move from NZ to Australia was smooth and that our team kept you well informed throughout. We truly appreciate your recommendation and wish you all the best in Australia.
Kind regards
Conroy Removals

Beoordeeld met 5 van de 5 sterren

They made everything easier

They made everything easier

communication was excellent. care was excellent. would use again

5 december 2025
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Antwoord van Conroyremovals

Thanks for the great feedback! We're thrilled the communication and care was excellent. We look forward to helping you again.
Kind regards
Conroy Removals

Beoordeeld met 5 van de 5 sterren

Reliable

Reliable, professional service.
Thank you Liz and Steve!

22 december 2025
Review zonder uitnodiging
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Antwoord van Conroyremovals

Thanks for the great feedback. We're thrilled you found our service reliable and professional. All the best in your new place.
Kind regards
Conroy Removals

Beoordeeld met 5 van de 5 sterren

I have now used Conroy Removals on two…

I have now used Conroy Removals on two occasions. Shipping my goods from overseas to Brisbane in January 2025 and back to the UK in September 2025. From start of process, eg Katerina coming to the property to do an inventory, then for one particular gentleman who came to do the wrapping and packing. I forgot his name, but he displayed a very professional attitude in his work. Then lastly the lads who turned up to pick up the furniture were first class also. So quick,and everything went smoothly. We left Australia before the container left, and we have yet to receive it. Thank you so much for your professionalism on both occasions. Regards Mel Rudkin

8 augustus 2025
Review zonder uitnodiging
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Antwoord van Conroyremovals

Thank you for your lovely feedback, Mel. We really appreciate you trusting Conroy Removals with your move on two occasions. It’s great to hear that Katerina and our packing and removal teams provided such a professional and smooth experience throughout. Wishing you all the best with your move back to the UK!
Kind regards
Conroy Removals

Beoordeeld met 5 van de 5 sterren

Good communications and careful handling of items

Conroy kept in touch from the moment my consignment appeared in their books. I was very happy with the quality of the communications, reliability of service and care and respect that the team showed towards my items of furniture when unloading and unpacking these.

17 december 2025
Review zonder uitnodiging
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Antwoord van Conroyremovals

Thank you for your kind words! We’re glad to hear you appreciated our communication and the care our team showed with your furniture.
Kind regards
Conroy Removals

Beoordeeld met 5 van de 5 sterren

A simple and straightforward process.

Conroys kept us informed and up-to-dated.
Our shipping arrived swiftly and intact.

2 december 2025
Review zonder uitnodiging
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Antwoord van Conroyremovals

Thanks for the feedback, Janet. We're rapt you found the move process with us swift and straightforward. All the best in your new place.
Kind regards
Conroy Removals

Beoordeeld met 5 van de 5 sterren

Great service from start to finish

Great service from start to finish. Very professional and customer service was great.

16 december 2025
Review zonder uitnodiging
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Antwoord van Conroyremovals

Thanks so much for your feedback! We’re thrilled to hear you had a great experience from start to finish. It was a pleasure to help.
Kind regards
Conroy Removals

Beoordeeld met 4 van de 5 sterren

super convenient

Door to door, frequent updates. Everything went smoothly. Some invoices for customs etc... that I wasn't aware of which delayed delivery by a little bit, but overall great !

15 december 2025
Review zonder uitnodiging
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Antwoord van Conroyremovals

Thank you for your feedback. We’re glad to hear the door-to-door service and updates made the process smooth overall. We appreciate your understanding around the customs charges and delays, and we’ll certainly take that on board to improve communication. Thanks again for choosing us!
Kind regards
Conroy Removals

Beoordeeld met 5 van de 5 sterren

Townsville crew were outstanding…

The Townsville crew were outstanding and extremely friendly and helpful. We were impressed how efficient and careful they were loading our possessions. Would definitely recommend them. This is the second time we have used them and that’s why we employed them again.

12 december 2025
Review zonder uitnodiging
Logo Conroyremovals

Antwoord van Conroyremovals

Thank you for your wonderful feedback! We’re delighted to hear the Townsville crew impressed you again with their friendly, efficient, and careful service. We really appreciate your continued trust and recommendation.
Kind regards
Conroy Removals

Beoordeeld met 5 van de 5 sterren

These guys were great

These guys were great - easy to deal with, well priced and good comms right throughout the whole process.

Highly recommended

12 november 2025
Review zonder uitnodiging
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Antwoord van Conroyremovals

Thank you for the great feedback! We’re glad to hear you found us easy to deal with, well priced, and kept informed throughout. We really appreciate your recommendation!
Kind regards
Conroy Removals

Beoordeeld met 5 van de 5 sterren

Service was unmatched

We are beyond greatful for the teams we dealt with getting our belongings from NZ to Melbourne. We were informed of every step along the way, communication was prompt. The Taranaki team were very informative with the process and tips and tricks to ensure the process would be as smooth as possible especially being so close to Christmas. Those that we dealt with were professional caring and took care when loading and unloading our stuff.
We had our stuff around 13 weeks later from uplift. The team came to the party very quickly from inspection to uplift which was one week. Highly recommend Conroy over other companies, their professionalism was unmatched. Huge shout out to the Taranaki team 🥰
Thank you for bringing Christmas to us a little earlier

10 september 2025
Review zonder uitnodiging
Logo Conroyremovals

Antwoord van Conroyremovals

Thank you so much for the wonderful review! We’re thrilled to hear the Taranaki team and everyone involved made your move from NZ to Melbourne smooth and professional, especially during the busy Christmas season. Your shout-out means a lot, and we’re grateful for your recommendation. We’re so happy we could bring Christmas to you a little early!
All the best in Australia.
Kind regards
Conroy Removals

Beoordeeld met 5 van de 5 sterren

My dealings with Conroys

My dealings with Conroys, particularly Liz, were excellent. Liz communicated frequently and let me informed of progress of our delivery of goods from the UK into Adelaide.
Dealings with Steve and Aaron was fewer but but both were efficient and helpful

Thanks Conroy Team

Brian

28 november 2025
Review zonder uitnodiging
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Antwoord van Conroyremovals

Thank you for your kind words! We’re glad Liz, Steve, and Aaron provided efficient and helpful service throughout your delivery. We appreciate your feedback and thank you for choosing Conroy!
Kind regards
Conroy Removals

Beoordeeld met 5 van de 5 sterren

Great company

Great company, amazing service and communication start to finish. Arrived on time every time.

3 november 2025
Review zonder uitnodiging
Logo Conroyremovals

Antwoord van Conroyremovals

Thanks for the great feedback Daniel. We're thrilled you've had a positive experience with Conroy.
Kind regards
Conroy Removals

Beoordeeld met 1 van de 5 sterren

DO NOT USE THIS COMPANY

Absolutely would not ever use them again. I would have an easier time pulling my teeth out manually with a hand mirror and pliers than dealing with this company. No accountability, no responsibility. My uplift occurred on 3/10/25. I am now writing this 11/12/25 still have not had my items delivered, with them constantly blaming customs and clearances- I paid extra for Conroy to pack my home, they labelled everything- so why are they asking me which box the declared items are in for customs????

Also I was not given an approximate delivery time frame until about 2 weeks AFTER my items were already picked up from my apartment… what were they doing with my things and why did they not inform me because I’m sure the insurance doesn’t cover items in “storage.”

Please I’ve been so stressed out, I’ve sent so many emails.. just don’t use them! Take it as a warning. They can’t even apologise

11 december 2025
Review zonder uitnodiging

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