Non- judgmental. Flexible and very helpful. I've really had a good experience. It's so easy and the payments are realistic. I'm on my last couple months of paying off my debt and I'm so proud of mysel... Toon meer
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Lees wat reviewers zeggen
I love that an unspected financial problem or emergency is not the end of the world. You can change the payment due date online for a later date. I find that customer service is great with friendly... Toon meer
Vraiment courtois. Le représentant était clair et a l'écoute de toute mes questions. Il m'a trouvé une façon de m'en sortir. Un service plus que parfait. Merci énormément encore ! Très satisfait.
CCC team is just amazing in helping me get out of debt with there planned monthly payments that’s affordable and flexible . The staff are very kind, knowledgeable , supportive and understanding when... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Consolidated Credit Canada
Geschreven door het bedrijf
Call us today at 1-844-237-4812 to begin your path towards freedom from debt.
Consolidated Credit Counseling Services of Canada Inc. is a national non-profit credit counselling organization that educates consumers about personal finance and has helped over 500,000 Canadians tackle their debt. Consolidated Credit’s unbiased debt-counselling service offers alternatives to help people get their debts under control. Alongside consolidating payments, Consolidated Credit’s counsellors focus on education and understanding. Strategies include teaching basic, but vital concepts, such as how to budget, understanding credit, and how to manage money.
Consolidated Credit Counseling Services of Canada Inc. is a national non-profit credit counselling organization that educates consumers about personal finance and has helped over 500,000 Canadians tackle their debt. Consolidated Credit’s unbiased debt-counselling service offers alternatives to help people get their debts under control. Alongside consolidating payments, Consolidated Credit’s counsellors focus on education and understanding. Strategies include teaching basic, but vital concepts, such as how to budget, understanding credit, and how to manage money.
BBB Accredited Business
Geschreven door het bedrijf
Contactgegevens
505 Consumers Rd, Suite 400, M2J 4V8, North York, Canada
- 1-844-237-4812
- inquiry@consolidatedcredit.ca
- consolidatedcredit.ca
4,8
Uitstekend
7K reviews
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Thank's
My experience was great! Nice advice from them! The staff are polite,effective and nice to work with!
23 maart 2025
Review zonder uitnodiging
Antwoord van Consolidated Credit Canada
Hi Myriam,
We're delighted to know you had such an nice experience with our team! We appreciate your feedback. We’ve provided free financial counselling for more than half a million Canadians. Refer your friends and family to call us at 855-237-3337 so they can be helped next!
Great communications and very helpful
24 maart 2025
Antwoord van Consolidated Credit Canada
Dear Susann,
We're excited to be working with you and happy to know you received the high level of service you deserve! If you ever recommend us to anyone, tell them to call 855-237-3337.
Je suis tres satisfait jusqu a present…
Je suis tres satisfait jusqu a present cepend h aimerais pouvoir voir lorsque les compte des crediteur se fait payer car je trouve cela tres long j ai un co.pte de 352 $ qui n est toujour pas payer et j ai.un mottent de.573$ que j ai donner deja. J imagine que se montant et separrer parmis les 5.compte que je dois.
21 februari 2025
Very helpful and caring agents are…
Very helpful and caring agents are always available to help
18 maart 2025
Antwoord van Consolidated Credit Canada
Dear Robert,
Convenient, helpful customer service is one of our main goals and we're pleased to know that goal has been reached with you! If you ever recommend us to anyone, tell them to call 855-237-3337.
la conseillère competente
la conseillère était attentive, efficace, un excellent travail
3 maart 2025
I didn’t want trust pilotl
7 maart 2025
Antwoord van Consolidated Credit Canada
Dear Leigh,
We're sorry to hear you didn't want Trustpilot. If you'd like to leave a review on other platforms, we can also be found on Google: https://tinyurl.com/yc4dr6k3
If there's anything we can help you with, including questions about your accounts or program, please don't hesitate to contact client services at 800-656-4049!
great job thank you for your help
7 maart 2025
Antwoord van Consolidated Credit Canada
Dear David,
It's our pleasure! Thank you for taking the time to share your experience. Help your friends and family by referring them to us, have them call 855-237-3337 for a free consultation.
I had good experience with the…
I had good experience with the Specialist, She was professional and very helpful in resolving my issues. She was also knowledgeable of what to do and this made the process easy.
5 maart 2025
Antwoord van Consolidated Credit Canada
Hi Andrew,
We strive to provide great customer service and are delighted to know that's exactly what you received. We appreciate the chance to work with you! We’ve provided free financial counselling for more than half a million Canadians. Refer your friends and family to call us at 855-237-3337 so they can be helped next!
flexibility
They make it work for you. Extremely flexible. The feeling you get when you finally dig yourself out of debt is definitely worth contacting them today!!!
-Signed a happy and now debt free Consolidated Credit customer
17 februari 2025
Antwoord van Consolidated Credit Canada
Hi Evan,
Congratulations on getting out of debt! This is a real achievement and we're happy to have been part of your journey. Thank you for sharing your experience. If you ever recommend us to anyone, tell them to call 855-237-3337!
Pas de service pour les francophones
Je demande un rappel de cette compagnie. On m'appel un samedi pas d'agents francophones. On me promet un rappel en semaine qui ne viendra jamais. Je rappel quelques semaines plus tard, un samedi, pas d'agents francophones pour prendre mon appel. On me repond qu'il y a un agent francophone qui assure le service une fois par mois uniquement la semaine. Ce qui est impossible avec mes horaires.
***AUCUNS MOYENS D'AVOIR LE SERVICE EN FRANCAIS***
Très ordinaire...
14 februari 2025
Review zonder uitnodiging
Antwoord van Consolidated Credit Canada
Bonjour Celtya,
Nous vous remercions pour vos commentaires. Nous regrettons votre expérience et comprenons votre frustration. Nous nous efforçons d'élargir notre équipe francophone afin que les personnes comme vous puissent obtenir l'aide et le niveau de service élevé qu'elles méritent. Nous espérons que vous nous rappellerez à l'avenir ou que vous trouverez une solution qui vous permettra d'atteindre vos objectifs financiers.
Antwoord van Consolidated Credit Canada
Dear Rob,
We understand the importance and convenience of a responsive, knowledgeable team and are happy they'd been able to help you whenever you needed it! Thank you for choosing to have us as a partner in your financial journey. If you ever recommend us to anyone, tell them to call 855-237-3337!
I was a client for one year……
I was a client for one year (Client#: 414676) and discovered that the company had severely impacted my credit score, delayed payments, and failed to make the final scheduled payment to my credit card creditors, resulting in them contacting me. They have a tendency to inadvertently cause clients to fall behind on their accounts, and they are quick to cancel services. Initially, the agent assures you that you can contact them at any time, but once you sign up, they inform you that your file has been transferred and provide a new contact number. This business operates in a questionable manner, and after seeking advice, I was informed that it is not a highly reputable company. I strongly advise against signing up with them and recommend exploring alternative options. If the company responds to this review, I can confidently assert that their promises are unfounded and lack thorough investigation.
1 januari 2025
Review zonder uitnodiging
Antwoord van Consolidated Credit Canada
Dear Ev,
We appreciate your feedback and regret to hear you were not satisfied with our customer service and financial program. While we understand that it can take some time for creditors to fully process payments, all your payments were received by creditors on time and were accepted.
We also have separate teams for people who want a counselling session and need to enroll, and another client services team for those who already have an ongoing program with us. That new phone number you got was not your file being handed off somewhere else, it was a direct line to your new customer service team.
We understand dealing with debt can be stressful and at times difficult to manage given how busy our lives are these days. We did process your cancellation request, but if you ever have questions about your old program or would like information on how we could work with you again, client services is always available at 800-656-4049.
AVOID AT ALL COSTS!
This company made so many promises and didn’t follow through with any. Had accounts end up in collections because they didn’t contact the accounts I added. Absolutely ridiculous & not professional at all, avoid at all costs!
6 februari 2025
Review zonder uitnodiging
Antwoord van Consolidated Credit Canada
Hi Dustin,
We regret that we could not assist you as much as we would have liked but appreciate the opportunity to be part of your financial journey. While we were successful in negotiating down the interest rates for multiple accounts, we can understand the period between enrollment and the program start can feel uneventful while we work on things in the background. Due to how many creditors operate, it is also unfortunately difficult to include accounts already in collections within our program and creditors can choose whether or not they want to work with us.
We wish you the best moving forward and hope you're able to find a program or option that meets all your needs and goals!
Antwoord van Consolidated Credit Canada
Dear John,
We're delighted to hear you had such a nice experience! Thanks for letting us know. Help your friends and family achieve financial security by referring them to us! Have them call 855-237-3337 for a free consultation.
Antwoord van Consolidated Credit Canada
Hi Hartley,
Our teams work hard to provide real help to people and we're glad you had a nice experience with them! We appreciate the chance to help you reach your goals. Help your friends and family by referring them to us, have them call 855-237-3337 for a free consultation.
Non-judgmental assistance for peace of…
Non-judgmental assistance for peace of mind. Staff are easy to talk to and are happy to discuss options.
21 januari 2025
Antwoord van Consolidated Credit Canada
Dear Nicole,
We understand how easy it can be to find yourself in debt and how difficult it can be to get out of. We're happy to know you received the empathy, respect, and professionalism you deserve! We’ve provided free financial counselling for more than half a million Canadians. Refer your friends and family to call us at 855-237-3337 so they can be helped next!
xxxxxxxxxxxxxxxxxx
1 januari 2025
Antwoord van Consolidated Credit Canada
Hi X,
We're glad to hear you had a nice experience! Thanks for taking the time to share your feedback.
My debts almost payed off
24 januari 2025
Antwoord van Consolidated Credit Canada
Dear Karen,
Congratulations on being close to graduating from the program! It's exciting to be close to a goal like this and we appreciate you choosing us as a partner in your financial journey. If you ever recommend us to anyone, tell them to call 855-237-3337!
Antwoord van Consolidated Credit Canada
Dear Jose,
We aim to provide the best possible service and are pleased to know you had your requested handled well. Thank you for the chance to be part of your financial journey! Help your friends and family by referring them to us, have them call 855-237-3337 for a free consultation.
Very flexible with payments 😄
21 januari 2025
Antwoord van Consolidated Credit Canada
Hi Christina,
We understand life isn't always predictable and that a little understanding and flexibility can make a huge difference. We're happy to be accommodating with your program! We’ve provided free financial counselling for more than half a million Canadians. Refer your friends and family to call us at 855-237-3337 so they can be helped next!
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