I did plenty of research and decided to go with Coolersomm. The communication was clear and immediate which lead to a hassle free delivery and installation. The delivery guys placed the cooler exactly... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great experience with Coolersomm. Customer service was responsive, helpful, and easy to deal with from start to finish. Delivery was smooth, on time, and well communicated. The wine fridge looks fanta... Toon meer
I bought two wine stores from Coolersomm a few weeks apart. Both were delivered within 3 working days, in each case by two very helpful people who unpacked and installed them where I wanted. They are... Toon meer
Lucie was so friendly and helpful. Guided us through the many choices and her suggestion was spot on. We are the proud owners of a large wine store which is busy holding lots of wine … thanks so much... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ABOUT COOLERSOMM The ultimate wine resource set up by and for wine lovers. Here at CoolerSomm we aim to provide the trade, student and committed wine lover with the highest quality wine coolers, fridges, glassware, corkscrews and wine preservations systems at the very best prices.
Contactgegevens
20-22 Wenlock Road, N1 7GU, Islington, Verenigd Koninkrijk
- 020 3627 2644
- sarah@coolersomm.com
- coolersomm.com
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great customer service
I wasn’t sure which wine cabinet to buy. I reached out to them and Sarah could not have been more helpful from the initial query right through to delivery.
Wine chiller
Purchased wine chiller through this company and communication from the start was excellent, to the point we could virtually pick our delivery date.
Delivery arrived on time and delivery drivers phoned prior to delivery to give a time and the guys were also very friendly.
Although I haven’t switch it on yet , Sarah has confirmed to get back to her if any problems.
We bought a wine fridge with Coolersomm…
We bought a wine fridge with Coolersomm last week and it was delivered by two lovely guys who took the unit in for us and recycled our old unit. Look forward to stacking it full wine.
Friendly fast service!
Just bought a wine fridge from CoolerSomm and was very happy as it arrived a day early and with an extra shelf we hasn’t intended on. Thanks to the team and will recommend them to my friends!
Excellent Service
Great service
We bought two wine fridges with advice from Sarah who was super helpful, helped us with our measurements and gave great guidance about the different brands. Arrived on time, in perfect condition and looks great in our garage.
Excellent products and customer service
Ordered my first wine fridge and the customer service was excellent from start to finish, everything went smoothly, very pleased and couldn’t recommend the company and their fridges enough
Strong customer service
Having moved house, I needed to find a new home for medium to long term storage of my wines. Something simple and solid, not for show or flashy, and priced accordingly (it is housed in an outdoor shed).
I had identified the Climadiff 264 Bottle Wine Ageing Cabinet - RESERVE 275 as a strong candidate, but it was good to discuss the options with Sarah, who understood my pragmatic purchase! She also confirmed a point I'd picked up from product reviews that this model does not have an internal light. That would have been ideal (and a lock would be super ideal), but for the price and performance, I cannot fault it 5 months on. It does it exactly what I wanted it to do, has a smart finish and no glass front, so it's robust, which is what I wanted. It has consistently maintained temperature. My eclectic collection comprises a lot of single bottles, so the only thing I'd add from a buyer perspective is that the capacity (number of bottles) is lower if you are not a Bordeaux (bottle) collector. The order and delivery process was super efficient and the delivery guys were obliging and can do. Very happy with the service and the product. Thanks very much.
Customer-focused business, providing a high quality service
I phoned Coolersomm and described my requirements for a wine fridge (low noise, shallow depth, single zone, about 30 bottles). Sarah talked me through my range of options, as well as explaining some of the operating characteristics of wine fridges that I did not understand. We quickly homed in on the right fridge for me, which was at a good price. Sarah seems very focused on getting the right product for me rather than selling me an expensive fridge.
Coolersomm also managed the delivery process, even chasing the courier company when they hadn't sent my three-hour delivery slot on the delivery day.
Coolersomm were in my experience a very customer focused business, providing a high level of service. I would highly recommend them.

Antwoord van Coolersomm
We purchased a dual zone Swisscave from…
We purchased a dual zone Swisscave from CoolerSomm, delivery was fast, team were great and took away our old fridge (a fridge freezer) for no extra charge. Looks beautiful and good advice too.
a very good selection of wine coolers…
a very good selection of wine coolers to choose from. Once I'd selected the one i wanted, delivery was very quick.
I've marked it down one star only because it wasn't that easy to compare the ones I'd shortlisted. Probably not worth a full star deduction mind.

Antwoord van Coolersomm
Ordered a Climadiff
Ordered a Climadiff - 294 Bottle Wine Ageing Cabinet - RESERVE 300XL from Coolerscomm. Seems excellent value for a large capacity no frills long term storage / ageing solution. Friendly and efficient service, helpful advice and quick and attentive delivery on chosen date from Bishopsgate. So far extremely satisfied!
Climadiff Fridge from Coolersomm
Just had a Climadiff fridge delivered from Coolersomm. Excellent service from ordering with ease online, timely delivery and friendly after-sales. So far, very impressed with the fridge - quiet, looks good, impressive features for the price point. All in all, a very happy customer!
Very pleased
Well priced - good communication - quickly delivered and nicely followed up. Very pleased
Great service
Great service, fridge does what it should and the delivery team couldn't have been more accommodating. Really quick responses to questions and a nice bunch to do business with.
Disappointing aftercare
We had a beautiful wine cooler delivered less than one year ago. The service was quick and professional. However, within the first 12 months, the fridge has already broken. In reporting the fault nearly 4 weeks ago, we are still waiting for an engineer to come and fix it. The parts have only just arrived directly to us but no engineer! Slightly disappointing service after a good start!

Antwoord van Coolersomm
Bought two wine fridges from different…
Bought two wine fridges from different brands and had two old fridges removed on the same day. Delivery drivers excellent and help choosing the dual zone very knowledgable.
I just bought a fridge from the team at…
I just bought a fridge from the team at Cooler Somm. Totally amazing stuff. I love my wine solution, temperature, and wine storage. It’s the envy of all my friends.
Customer service first class
Customer service first class, got my questions answered on Easter Sunday and next day delivery.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







