The clinic were amazing .. very efficient. My procedure didn’t take long at all upper blepharoplasty. miss Kirsty Smith who did my procedure was lovely and settled my nerves really quickly. there was... Toon meer
Bedrijf heeft geantwoord
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Wonderful bedside manner- attention to detail and care. Mr James Smith was wonderful as were the whole team. I went into the surgery well informed and without feeling nervous due to my surgeons obviou... Toon meer
Bedrijf heeft geantwoord
What a great team at Coppergate, totally professional, very caring and you are made to feel very supported by all the staff. Just had upper lid blepharoplasty and am sure it will be a great outcome.... Toon meer
Bedrijf heeft geantwoord
My whole experience has been amazing. From my very first phone call to book an initial consultation through to my procedure and the aftercare. Couldn’t ask for better. If I could give more stars I wo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Kliniek voor plastische chirurgie
- ook in
- Handchirurg
- Huidverzorgingskliniek
- Medische kliniek
- Orthopedisch chirurg
- Plastisch chirurg
Geschreven door het bedrijf
We would like to extend a very warm welcome to Coppergate Clinic, your go-to Clinic for Plastic Surgery and Advanced Aesthetics in the heart of York. Formerly face etc... medispa, we have since rebranded to reflect our updated procedure and services menu. We still retain many of our face and body treatments with our wonderful team of Aesthetic Therapists, whilst expanding the surgical repertoire. As you will see from our surgical treatment menu, we are now offering an extended plastic surgery service encompassing breast, abdomen, body and face procedures under twilight and general anaesthetic. Patients can be assured of the continued expertise and exceptional treatment results on which the clinic has built it's reputation- delivered by the team of industry-leading surgeons, doctors, nurses and aestheticians they have come to trust. We would like to take the opportunity to thank you for your continued loyalty and support and look forward to welcoming you to the your go-to cosmetic surgery in York very soon. Please do not hesitate to contact us to arrange your complimentary consultation and find out more about our comprehensive range of services.
Contactgegevens
Coppergate Clinic | 8 Coppergate, YO1 9NR, York, Verenigd Koninkrijk
- 01904 675222
- info@coppergateclinic.co.uk
- coppergateclinic.co.uk
4,9
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2K reviews
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Friendly and professional
The staff at the clinic are Friendly, professional and reassuring and the environment is very calm and relaxing
21 mei 2025
Review zonder uitnodiging
Antwoord van Coppergate Clinic
Dear, Jez. Thank you so much for your kind words. We're delighted to hear that you found our team friendly, professional, and reassuring. Creating a calm and relaxing environment for our patients is very important to us, so it’s wonderful to know that came through during your visit. We truly appreciate your feedback and look forward to seeing you again. Kind Regards, Coppergate Clinic.
Coppergate clinic
The Coppergate clinic has such a lovely, warm and welcoming atmosphere and the staff do their utmost to make you feel relaxed and at ease. My appointment with Ciara Bowers was very informative and the procedure was carried out with lots of discussion regarding outcomes and after care, such a lovely surgeon. I would not hesitate booking another appointment with this clinic.
22 mei 2025
Review zonder uitnodiging
Antwoord van Coppergate Clinic
Dear, Kerry. Thank you so much for your thoughtful review. We're thrilled to hear that you felt welcomed and at ease during your visit to The Coppergate Clinic. Ms Ciara Bowers will be especially pleased to know that her informative and caring approach made such a positive impression. We’re so glad you had a great experience and truly appreciate your kind words and trust. We look forward to welcoming you back in the future. Kind Regards, Coppergate Clinic.
Fantastic experience
From the initial contact with the reception team to enquire about the procedure, booking and attending the consultation through to the actual surgery every aspect was dealt with professionally. A lovely clinic with friendly staff.
Ciera was very knowledgeable and explained everything during the consultation, followed this up with a letter detailing everything that we has discussed.
During the procedure Ciera and Nicky were fantastic, very supportive ensuring I was at ease at all times. Added bonus great playlist in the background.
I would highly recommend Coppergate Clinic
15 mei 2025
Review zonder uitnodiging
Antwoord van Coppergate Clinic
Dear, Patricia. Thank you so much for your wonderful feedback. We're delighted to hear that you had such a positive experience from your first enquiry all the way through to your procedure. It's great to know that Ms Ciara Bowers and Nicky made you feel supported and at ease, and we’re glad you enjoyed the playlist too! Your kind words mean a lot to our whole team, and we truly appreciate your recommendation. We look forward to welcoming you back to the clinic in the future. Kind Regards, Coppergate Clinic.
Professional and friendly
Such friendly staff. Great to meet Katie, reassuringly professional while being down to earth and great company
22 mei 2025
Review zonder uitnodiging
Antwoord van Coppergate Clinic
Dear, Lynn. Thank you so much for your kind words. We're thrilled to hear you had such a positive experience. Katie will be especially pleased to know her friendly and professional approach made such a great impression. We really appreciate you taking the time to share this and looking forward to seeing you again soon! Kind Regards, Coppergate Clinic.
Excellent service, as always
Saw Emma for facial vein lazer treatment. Excellent in every way. Best response I have had to the treatment so far - am delighted with the results. Very professional service from both Emma and the wonderful chap in reception.
13 mei 2025
Review zonder uitnodiging
Antwoord van Coppergate Clinic
Dear, Catherine. Thank you so much for your lovely review. We're delighted to hear you're so pleased with the results of your treatment with Emma, she’ll be thrilled to know it’s been your best response yet. We’ll also pass on your kind words to our receptionist, it means a lot to the whole team. Looking forward to welcoming you back soon. Kind Regards, Coppergate Clinic.
The best!
I always have the best experience at Coppergate Clinic. Nick Rhodes is the most honest, professional surgeon and always gives detailed advice and outstanding treatment. Highly recommend!
21 mei 2025
Review zonder uitnodiging
Antwoord van Coppergate Clinic
Dear, Melissa. Thank you so much for your kind words and recommendation. We're delighted to hear that you've consistently had such positive experiences at Coppergate Clinic. Mr. Rhodes and the entire team take great pride in providing honest, professional care with the highest standards of treatment and advice. We truly value your trust and look forward to welcoming you again in the future. Kind Regards, Coppergate Clinic.
Very professional staff
Very professional staff, friendly and helpful. Treated me with respect and kindness. The procedure was quick and easy and I was extremely happy with the result.
The clinic is very clean and hygienic which is important to me, although as it is an old building being in a wheelchair was a bit difficult but we managed.
Would be happy to come here again.
Thank you
20 mei 2025
Review zonder uitnodiging
Antwoord van Coppergate Clinic
Dear, Jane. Thank you for your kind feedback. We're so pleased to hear that you felt respected and well cared for by our team, and that you’re happy with the results of your procedure. Cleanliness and patient comfort are top priorities for us, so it’s great to know that this was reflected in your experience. We appreciate your understanding regarding the accessibility challenges due to the building’s age, and we're always looking for ways to improve. We’d be happy to welcome you back anytime. Thank you again for your thoughtful review! Kind Regards, Coppergate Clinic.
Kind and professional
When I arrived at the clinic everyone was so friendly to me and really put me at ease despite me being nervous. I felt really reassured.
All the theatre staff and Mr Rhodes were really kind and professional. The nurse Felicity (Flick) who looked after me post op was very kind and looked after me really well and with great care. Since I have been home any queries I have had have been answered quickly and reassuringly again putting me at ease. I am only 5 days post op so I cannot comment on the outcome of the result of the operation however the process so far has been as good an experience as it can be. It has been very professional and I have felt safe and reassured at every step.
15 mei 2025
Review zonder uitnodiging
Antwoord van Coppergate Clinic
Dear, Anna. Thank you so much for your lovely review. We're delighted to hear that you felt supported and reassured throughout your experience with us. It's completely natural to feel nervous, and we're so pleased that our team, including Mr. Rhodes, the theatre staff, and especially Nurse Felicity, were able to help put you at ease and provide the care and professionalism you needed. We're also glad to know that your post-op queries have been answered promptly and reassuringly. Wishing you a smooth and comfortable recovery, and we look forward to seeing your results in time. Thank you again for your kind words. Kind Regards, Coppergate Clinic.
BEST CLINIC EVER!
From start to finish all the staff are extremely efficient… knowledgeable,
And caring wouldn't go anywhere else to have my procedures…
19 mei 2025
Review zonder uitnodiging
Antwoord van Coppergate Clinic
Dear, Jo-Anne. Thank you so much for your kind words. We're thrilled to hear that you had such a positive experience with our team from start to finish. Providing knowledgeable, efficient, and compassionate care is what we strive for every day. We're truly honoured to be your go-to place for your procedures and look forward to continuing to support you! Kind Regards, Coppergate Clinic.
One of most friendliest professional…
One of most friendliest professional places I have ever visited. The care pre & post op was second to none. Mr Rhodes is a genius & the staff from Samuel in reception, the nurses Katie,Kim, Fliss, anaesthetic Jonnie & another male nurse I didn't catch his name. Received a followup the extra morning from Orla which was most helpful. A huge thank you to your team. Highly recommended.
15 mei 2025
Review zonder uitnodiging
Antwoord van Coppergate Clinic
Dear, Lynn. Thank you so much for your wonderful review and kind words about your experience with us. We're truly grateful for your recognition of the whole team, from Samuel at reception to our incredible Theatre Team Katie, Kim, Fliss, Jonnie, and Orla. We'll be sure to pass on your thanks to everyone, including Mr. Rhodes, who will be thrilled to hear your feedback. It means the world to know you felt so well cared for throughout your journey with us. Wishing you all the best in your recovery, and thank you again for your heartfelt recommendation. Kind Regards, Coppergate Clinic.
Happy customer
From start to finish I felt reassured and in very capable hands. Just had my 6 weeks review and I'm very pleased with my eyelid job - thanks so much Ciarstan. I'd recommend her and the staff at Coppergate were very professional and welcoming.
9 april 2025
Review zonder uitnodiging
Antwoord van Coppergate Clinic
Dear, Angela. Thank you for taking the time to share your experience. We're so pleased to hear that you felt reassured and well cared for throughout your journey. It’s wonderful to know you're happy with your results, and Miss Ciarstan will be delighted to receive your kind words. We'll also pass on your thanks to the rest of the team. Your recommendation means a great deal to us. Kind Regards, Coppergate Clinic.
Had a fantastic experience with my…
Had a fantastic experience with my surgery and Mr Rhodes from start to finish. Mr Rhodes is professional, friendly and approachable and most importantly a great surgeon. I had hard lumps of filler removed from around my eyes and was very nervous regarding the procedure and the after result because of scarring but Mr Rhodes did such a good job and made such small incisions in out of the way areas that two weeks later they can hardly be seen. Extremely happy and would definitely have surgery with him again
29 april 2025
Review zonder uitnodiging
Antwoord van Coppergate Clinic
Dear, Kim. Thank you so much for your lovely feedback. We're delighted to hear that you had such a positive experience with Mr. Rhodes and felt supported throughout your journey. It's completely understandable to feel nervous before an elective procedure, so we're especially pleased to know you felt reassured and are delighted with your results. We'll be sure to share your kind words with Mr. Rhode, he’ll be thrilled. Wishing you continued healing, and thank you again for your trust and recommendation. Kind Regards, Coppergate Clinic.
The only city centre York clinic
I’ve been going to Jo at Coppergate Clinic for a couple of years now with some desired results. Botox is most effective on the forehead. I was given a needle scar last year and have just got a matching one on my glabella that looks like fangs (between the eyebrows), so be prepared to perhaps have to cover up any scarring with makeup. It’s a big negative of injectables on the face, especially if you were naturally blemish free.
You’re in and out in ten minutes. Charlotte is friendly on reception and it’s a very clean and well decorated clinic right in the centre of York close to the Fossgate Centre and Clifford’s Tower.
1 mei 2025
Review zonder uitnodiging
Antwoord van Coppergate Clinic
Dear, Jane. Thank you for your review. We’re so pleased to hear that you've had consistently positive experiences with Jo over the years, and that your treatments, particularly those to your forehead, have delivered effective results.
We’re truly sorry to hear of any negative side effects that you may have experienced following your treatment. As you’ve rightly noted, this is can be an extremely rare and unfortunate occurrence, and we fully understand how distressing it can be.
However, following your review appointment with Jo, and after careful assessment of your photographs by the surgical team, it was confirmed that the marks you referenced are not treatment-related scars, as your concerns have appeared in an area that was not treated. Instead, they appear to be naturally occurring skin blemishes, unrelated to the procedure, which are expected to fade over time. We would like to reassure you that the blemishes are not a reflection of Jo’s technique, which continues to be recognised by our patients for its exceptional precision and gentle approach.
Regarding the length of appointments, we’d also like to clarify that follow-up visits can often become more streamlined as Jo becomes more familiar with her patients and their needs. Despite this efficiency, the quality of care remains unchanged, Jo is known for her attentive, patient-centred approach and always takes the time to listen and tailor treatments accordingly.
We’d really appreciate the opportunity to speak with you further regarding your concerns. Our Clinical Manager, Heather Clayton, will be reaching out to you directly shortly. In the meantime, we truly appreciate your understanding and your continued trust in our clinic. Your kind words will be shared with the team. If there's ever anything more, we can do to support you, please don’t hesitate to get in touch. Kind Regards, Coppergate Clinic.
Very pleasant experience
Nice welcome with refreshments. Relaxed surroundings. Friendly staff. Thorough explanation of procedure from consultant.
6 mei 2025
Review zonder uitnodiging
Antwoord van Coppergate Clinic
Dear, Sue. Thank you so much for your kind words. We're delighted to hear you felt welcomed and comfortable during your visit. It's great to know our team and consultant made you feel at ease and well-informed. We truly appreciate your feedback and look forward to seeing you again in the future. Kind Regards, Coppergate Clinic.
Surgeon amazing, after care subpar
The clinic its self is beautiful and my surgeon was amazing and I am very pleased with my results.
The aftercare I feel was below bare minimum, I was not checked up the next day, I needed advice called and had to leave a voice mail and when I was called back a few hours later was made to feel like i should not have wasted her time as it was “not an emergency”.
I requested in person to get my stitches removed, 4 times, when I arrived they thought it was over the phone, I was placed in a make shift room, and made to feel like an inconvenience again, and was rushed in and out by the nurse
My video call 6 weeks later with surgeon was lovely, I am very happy with the results
9 mei 2025
Review zonder uitnodiging
Antwoord van Coppergate Clinic
Dear, Samantha. Thank you for taking the time to share your experience. We're delighted to hear that you're happy with your results and had such a positive experience with your surgeon, that truly means a lot to us.
However, we’re saddened to hear that you felt disappointed with aspects of your aftercare. This is certainly not the level of service we aim to provide, and your experience is not typical of the high standard we’re known for. In fact, our aftercare is something most patients regularly praise, so it's especially concerning to hear your feedback. Please rest assured that we are currently investigating this internally to understand what went wrong and how we can ensure it doesn’t happen again. We understand how important it is to feel fully supported and cared for throughout your recovery.
Your feedback has been shared with the team, and we’re taking it seriously as we look into how we can improve communication and coordination to ensure every patient feels valued and heard at every stage of their journey. Our clinic manager will be in touch with you directly to discuss your concerns further. We genuinely appreciate you bringing this to our attention and giving us the opportunity to make things right. Kind Regards, Coppergate Clinic.
Consultation
Really supportive knowledge service, felt friendly and relaxed with lots of time to ask questions.
7 mei 2025
Review zonder uitnodiging
Antwoord van Coppergate Clinic
Dear, Alison. Thank you so much for your kind words. We're delighted to hear that you felt supported and comfortable during your time with us. Creating a relaxed space where questions are always welcome is exactly what we aim for. If you ever need anything else, we're here to help. Kind Regards, Coppergate Clinic.
Wonderful initial consultation
I visited for a genral consultation. I was made to feel welcome and at ease the whole time. Cannot thank the staff enough for making me at ease and talking me through everything I needed.
Clinic was also very easy to find, around 3 - 4 mins walk from Castle car park.
7 mei 2025
Review zonder uitnodiging
Antwoord van Coppergate Clinic
Dear, Kathryn. Thank you so much for your lovely review. We're really pleased to hear you felt welcome and at ease during your visit, that's exactly what we aim for. It's great to know the team helped make everything clear and comfortable for you. We're also glad the clinic was easy to find. If you ever need anything in the future, don't hesitate to reach out. Kind Regards, Coppergate Clinic.
I was given all the information I need…
I was given all the information I need to make an informed decision, very pleasant doctor, I will be booking in soon !
7 mei 2025
Review zonder uitnodiging
Antwoord van Coppergate Clinic
Dear, Lynn. Thank you for your kind words. We're so pleased to hear that you felt well-informed and comfortable during your consultation, and It's great to know that our team made a positive impression. We look forward to seeing you again soon when you're ready to book in. Kind Regards, Coppergate Clinic.
Warm welcome
Warm welcome, helpful and informative.
Consultation put us at ease of explaining the procedure, the risks associated, recovery time, and what to expect from the results.
Great experience, booked there and then
6 mei 2025
Review zonder uitnodiging
Antwoord van Coppergate Clinic
Dear, Antony. Thank you so much for your kind feedback. We're really glad to hear you felt welcomed and well-informed throughout your consultation. It's so important to us that patients feel at ease and fully understand every step of the process. We're delighted you had a great experience and chose to book with us - looking forward to seeing you again soon! Kind Regards, Coppergate Clinic.
Breast reduction & uplift surgery
After a lot of research into different breast surgeons, I decided to book a consultation with Dr Will Holmes due to his extensive work within breast surgery. After speaking with Dr Holmes face to face, I was confident that he was the best surgeon for my breast reduction & uplift. He was very informative and reassuring throughout the whole process. Everyone at Coppergate Clinic from the receptionists to all of the healthcare staff are very welcoming, kind and helpful. The aftercare I received from the whole team at Coppergate Clinic was amazing and Dr Holmes was very quick to respond to any queries I had whilst in the healing stage. I had very high expectations for the results post op and can gladly say that he has exceeded my expectations!! I have very thin scars and I have gained a lot more confidence now that I have had this surgery. I couldn’t be more thankful and would highly recommend him and Coppergate Clinic to anyone looking at getting cosmetic surgery.
20 maart 2025
Review zonder uitnodiging
Antwoord van Coppergate Clinic
Dear, Ceara. Thank you so much for taking the time to share your experience with us. We're absolutely delighted to hear how confident and supported you felt throughout your journey with Mr. Holmes and the entire team at Coppergate Clinic. It means a great deal to us that we could exceed your expectations and help you feel more confident in yourself - that’s exactly what we aim for. We’ll be sure to pass on your kind words to Mr. Holmes and all of our staff. Wishing you continued happiness and confidence as you enjoy your results! Kind Regards, Coppergate Clinic.
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