Copugo Reviews 30

TrustScore 2.5 uit 5

2,7

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

It’s clipped in the vent already and staying there. I noticed the grip first because a lot of these little car gadgets wobble, but this one locks on tighter than the last cheap one I tried. Air output... Toon meer

Beoordeeld met 3 van de 5 sterren

Actually heavier than some tools i got from local stores, feels sturdy when picked up, so left it there after unboxing, didn't expect that density. makes the space look organized.

Beoordeeld met 5 van de 5 sterren

Such a lovely product. I bought several of the Christmas embroidery hearts and they are fab. You have all the materials you need which are a bargain and clear instruction ( if very small). Thoroughly... Toon meer

Beoordeeld met 1 van de 5 sterren

I bought two different colours. Both are extremely hard to apply, take ages of rubbing them on my poor eyelids to see any hint of colour, but the colours don't stand out at all. They definitely... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

2,7

Slecht

TrustScore 2.5 uit 5

30 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 93% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 1 van de 5 sterren

ordered the shower head at £19-95,never…

ordered the shower head at £19-95,never received it so nearly £20 out of pocket

7 oktober 2025
Review zonder uitnodiging
Logo Copugo

Antwoord van Copugo

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address service@copugo.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Beoordeeld met 1 van de 5 sterren

Cheap version of advertised product

Ordered the highland cow, microwavable pouch, weighted feet…Large.
After very long wait for delivery. I Got a poor quality version of what was advertised in the video, no pouch for heating up and definitely not soft material or weighted feet…
Confusing conversations with customer service, had to resort to PayPal for a refund.

9 oktober 2025
Review zonder uitnodiging
Logo Copugo

Antwoord van Copugo

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@copugo.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Beoordeeld met 2 van de 5 sterren

False advertisement

The item I ordered was not the item ordered. Will never use again.

3 oktober 2025
Review zonder uitnodiging
Logo Copugo

Antwoord van Copugo

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@copugo.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Beoordeeld met 1 van de 5 sterren

Don’t buy from them

Sent the wrong item and when I complained suggested I gift it to someone else. Had clearly not read my first email and sent silly AI response to my follow ups. A complete con

30 september 2025
Review zonder uitnodiging
Logo Copugo

Antwoord van Copugo

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you received the wrong item, please contact our after-sales service team. We stand behind every product. Please send your details to our customer service email at service@copugo.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Beoordeeld met 5 van de 5 sterren

Christmas embroidery hearts are great

Such a lovely product. I bought several of the Christmas embroidery hearts and they are fab. You have all the materials you need which are a bargain and clear instruction ( if very small). Thoroughly recommend.

14 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Eye brighteners are a waste of money

I bought two different colours.
Both are extremely hard to apply, take ages of rubbing them on my poor eyelids to see any hint of colour, but the colours don't stand out at all. They definitely don't brighten my eyes in any way.

Thanks for your reply.
I have sent several emails to your customer services asking when the review I created over a month ago for the product purchased will be published on your website. How long does it take for reviews to appear or do you only publish positive reviews on your website?

1 juli 2025
Review zonder uitnodiging
Logo Copugo

Antwoord van Copugo

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@copugo.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Beoordeeld met 1 van de 5 sterren

Rubbish

I am very disappointed with these eye brightener pens, I bought two both in a brown/gold colour. They are very hard to apply and catch and drag on the skin,it is very dry too. A very poor product.

3 juli 2025
Review zonder uitnodiging
Logo Copugo

Antwoord van Copugo

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@copugo.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Beoordeeld met 1 van de 5 sterren

Scam

Absolutely a scam. Do not order - item is cheap and has no atomiser so you can’t use the scent. Lesson learned,

11 juni 2025
Review zonder uitnodiging
Logo Copugo

Antwoord van Copugo

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@copugo.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Beoordeeld met 1 van de 5 sterren

They are a con

never received package you cannot speak to anyone it’s all through email they would not refund me they said check with the post office which i did and nothing
so i lost my money .
please do not buy from this awful company

15 mei 2025
Review zonder uitnodiging
Logo Copugo

Antwoord van Copugo

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address service@copugo.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

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