Corporatecommercialsurveyors Reviews 

313
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Fantastic rate reduction secured We were skeptical at first when approached about our business rates, but Corporate Commercial Surveyors did a fantastic job. They identified an error in our valuation... Toon meer

Beoordeeld met 4 van de 5 sterren

Rosie was incredibly helpful I had a major issue trying to set up our agency appointment on the government gateway website. I called in and spoke to Rosie, who was incredibly patient and walked me thr... Toon meer

Beoordeeld met 5 van de 5 sterren

I was initially a bit skeptical about whether we were actually owed any money back on our business rates, but CCS made the entire process incredibly straightforward. Their team took over everything fr... Toon meer

Beoordeeld met 5 van de 5 sterren

We have worked with Alex at Corporate Commercial Surveyors for the last 2 years as our case seemed to be complicated. Alex was very helpful and professional, a credit to your company. Thank you for... Toon meer


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4,2

Goed

TrustScore 4 uit 5

313 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 73% van zijn negatieve reviews beantwoord

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4,2

Alle reviews

(313)

178 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

Rosie was incredibly helpful

Rosie was incredibly helpful I had a major issue trying to set up our agency appointment on the government gateway website. I called in and spoke to Rosie, who was incredibly patient and walked me through the entire process step-by-step. Brilliant customer service that went above and beyond what I expected.

6 juli 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Fantastic rate reduction secured...

Fantastic rate reduction secured We were skeptical at first when approached about our business rates, but Corporate Commercial Surveyors did a fantastic job. They identified an error in our valuation and handled the entire appeal process with the VOA. We ended up with a substantial refund and lower monthly rates moving forward. Highly recommend their service

6 juli 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Couldn't have registered without them

The VOA portal is notoriously difficult to navigate if you haven't used it before. Luckily, the team at Corporate Commercial Surveyors made the whole onboarding process seamless. Rosie was so lovely over the phone and guided me through the setup effortlessly. It has been a great experience so far.

23 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Alex at Corporate Commercial

We have worked with Alex at Corporate Commercial Surveyors for the last 2 years as our case seemed to be complicated. Alex was very helpful and professional, a credit to your company.
Thank you for getting our reduction.

6 juli 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Lyndsey Chance on the registration team…

Lyndsey Chance on the registration team was a lifesaver today. I was mildly panicking about getting stuck while trying to upload our company information to the VOA portal, but she was calm, professional, and incredibly helpful. She stayed on the line until everything was fully submitted. Highly recommend her.

16 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I was having a nightmare trying to…

I was having a nightmare trying to navigate the online registration process on the government site this morning. I called up and spoke to Rosie, who was absolutely brilliant. She was so patient, talked me through it step-by-step, and made a stressful task feel incredibly straightforward. Fantastic customer service right from the start.

16 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great communication and effortless process...

I was initially a bit skeptical about whether we were actually owed any money back on our business rates, but CCS made the entire process incredibly straightforward. Their team took over everything from start to finish. All we had to do was provide a few initial pieces of information, and they handled the rest with the local authority. The communication was excellent throughout, with regular updates so we were never left wondering what was happening. Highly recommend their services if you want a hassle-free audit.

2 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SCAMMERS!!!

This company have just had my review removed from Google , maybe i hit a nerve or i told 100% the truth, so i will try again, in my opinion they are now becoming experts at having reviews flagged which deletes them of this site. So what are they afraid off and what don,t they want you to know.
This company are in my opinion are the biggest scammers i have ever come across. They promise you rate reductions which they should not do, as all rate reductions are decided by the VOA. All this company want from you is there FEE and if you don,t pay it they pass your debt onto a debt collecting company and things can then get nasty. Hope you read this review before they try to have it removed. look at all there recent reviews look a bit dodgy to me most given by someone giving there 1st ever google review! Spot the review where someone actually mentions how much this company saved them? Most of the reviews are based on registration they must be asking there customers to put them on because there are just to many, It,s like going to a restaurant and giving a 5* review before you have had your meal.

1 juli 2026
Review zonder uitnodiging
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Antwoord van Corporatecommercialsurveyors

We're sorry to see that you remain dissatisfied with our service.

We categorically reject the allegation that our company is involved in any form of scam.

Our services are provided under a written Terms of Engagement, which clearly explain the scope of our work, how our fees are calculated, and the circumstances in which fees become payable.

We do not and cannot guarantee reductions in business rates. Any changes to a property's rateable value are determined solely by the Valuation Office Agency (VOA).

Our role is to act on behalf of clients by reviewing assessments and, where appropriate, submitting cases through the VOA's statutory appeals process.

Where fees remain unpaid, we reserve the right to pursue outstanding amounts in accordance with our contractual terms, as would any business seeking payment for services provided.

Any debt recovery action is only taken after attempts have been made to resolve matters directly.

We also reject the suggestion that legitimate reviews are removed simply because they are critical. Reviews may be reported where there is reason to believe they breach a platform's guidelines, and the platform itself makes the final decision.

We remain willing to discuss any specific concerns directly and work towards a resolution.

Beoordeeld met 1 van de 5 sterren

At the start was informative after…

At the start was informative after payment continually chasing for updates. We engaged in April 2024 whereupon we advised we had a strong case to appeal to VOA with promises of fees plus considerable monies we would get back. Continued to chase with updates and were told going to challenge had several emails confirming were processing and would get more monies at challenge stage than at appeal stage which they were doing this was a year later. Due to their advice to merger my 2 units to get a better valuation I ended up paying an extra 5k to the council which they said I would get back at the end of the challenge stage . Now 2 years later I have been advised that my case is not strong enough to proceed and that they understand I will be disappointed. I am a small family run business who have paid several thousand for no results. They have also requested further monies to challenge 2026 rates ! They are a totally misleading company give false promises at the initial stage to rope you in .

28 juni 2026
Review zonder uitnodiging
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Antwoord van Corporatecommercialsurveyors

Thank you for your feedback. We are sorry to hear that you feel dissatisfied with your experience, and we take comments like this very seriously.

At the outset of your instruction in April 2024, our assessment was based on the information available at that time and in line with standard rating practice. As with all rating cases, any opinion provided initially is indicative and subject to further investigation, evidence gathering, and ultimately the Valuation Office Agency’s position. Unfortunately, outcomes cannot be guaranteed at any stage of the Check, Challenge, Appeal (CCA) process.

Throughout the lifecycle of your case, we understand that updates and timescales may not have met your expectations. The business rates system is often lengthy and can involve delays outside of our control, particularly when awaiting responses or determinations from the VOA.

With regard to the merger of your units, this recommendation would have been made based on valuation principles with the intention of improving your overall position. However, as explained in our terms of engagement, changes such as this do not guarantee a reduction and can carry financial implications depending on how the VOA ultimately assesses the property.
Following a detailed review of your case at Challenge stage, it became clear that there were insufficient grounds to proceed further. While we appreciate this outcome is disappointing, it is important that we act responsibly and only progress cases where there is a reasonable prospect of success.
We strongly reject the suggestion that our company is misleading or provides false promises. Our advice is always given in good faith, based on professional judgement, and within the framework of a complex and evolving rating system.

We would welcome the opportunity to discuss your concerns further and review your case in detail. Please respond to our request for further information directly so we can address this with you constructively.

Beoordeeld met 1 van de 5 sterren

Bunch of crooks who are very convincing…

Bunch of crooks who are very convincing at first, do all the surveying take the fee, then do nothing and years later tell you that there is no prospect of any reduction. Don't touch them with a barge pole> Sole director has a history of being involved with other companies being wound up/dissolved

25 juni 2026
Review zonder uitnodiging
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Antwoord van Corporatecommercialsurveyors

We strongly dispute this characterisation. Our work is carried out within the VOA’s formal process, where outcomes are not guaranteed and depend on the evidence available.

We’re always transparent about this from the outset and provide honest advice—even when that means confirming a reduction isn’t achievable.

We reject the allegations made here. If you are a genuine client, please contact us directly so we can review your case.

Beoordeeld met 3 van de 5 sterren

Navigating business rates was seamless…

Navigating business rates was seamless with this team. The caseworker explained technical legislation clearly, stayed in touch constantly, and offered upfront fees with no surprises. The surveyor's attention to detail was top-tier, and their thorough, well-evidenced submission got our business valuation corrected. They are approachable experts who truly deliver.

15 mei 2026
Review zonder uitnodiging
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Antwoord van Corporatecommercialsurveyors

Thank you for taking the time to share such a detailed and positive review.
We’re really pleased to hear that you found the process seamless and that the team was able to clearly explain what can often be complex legislation. Keeping our clients informed and ensuring complete transparency on fees is something we place a lot of importance on, so it’s great to know that came across in your experience.
Your comments about the caseworker’s communication and the surveyor’s attention to detail are especially appreciated. A well-prepared, evidence-led submission is critical in achieving the correct valuation, and we’re delighted we were able to deliver that outcome for you.
We truly value your feedback and look forward to supporting you again in the future.

Beoordeeld met 5 van de 5 sterren

Thanks Rosie!

Would highly recommend and Rosie helped me immensely- thank you!

17 juni 2026
Review zonder uitnodiging
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Antwoord van Corporatecommercialsurveyors

Thanks for the positive feedback, Grace… it is appreciated

Beoordeeld met 3 van de 5 sterren

The Professional Narrative

We had a fantastic experience. Our caseworker was highly knowledgeable about rating legislation and kept us informed throughout. They were approachable, easy to talk to, and completely transparent about fees. Thanks to the surveyor’s meticulous attention to detail and a thorough, well-evidenced submission, we successfully secured a corrected valuation for our business.

21 april 2026
Review zonder uitnodiging
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Antwoord van Corporatecommercialsurveyors

Thanks for the feedback, Susan - it really does help us. There are obviously areas in which we can improve, and that would be good to address.

Beoordeeld met 5 van de 5 sterren

Thank you Corporate Commercial…


Thank you Corporate Commercial Surveyors Rosie and Charles Grant.

Rosie had been excellent and very supportive at at the start.

Charles was extremely helpful, supportive, and professional throughout as my case worker.

I approached them because I believed my business rates were too high and wanted expert advice on whether they could be reduced.

Although the outcome was not what we had hoped for, and the VOA actually increased the rateable value due to a new assessment period, this was completely outside of their control. Throughout the process, they kept me informed, explained everything clearly, and provided excellent support from start to finish.

Thank you, Charles, for your help, guidance, and professionalism to help me to close my case. I genuinely appreciate the effort you put into my case and would and I 100% happy with your support

16 juni 2026
Review zonder uitnodiging
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Antwoord van Corporatecommercialsurveyors

Thank you for the positive feedback - it is appreciated.

Beoordeeld met 1 van de 5 sterren

Total scam?????

I believe this company is a complete scam. They promised the earth when I signed up and paid them a lot of money and now they have gone back on their word totally. They promised a successful rates challenge and now at the last minute have gone back on everything they said, accepting zero liability quoting "that was his professional opinion at the time" which appears worthless now. AVOID AVOID AVOID

15 juni 2026
Review zonder uitnodiging

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