I ordered the Scratch Star on Sunday evening and it was delivered on Wednesday. A really quick response. I have used it everyday since. After use it has given me a cooler, soothing response to my itch... Toon meer
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Hmmm, I am very torn here (no pun intended). It is a good quality product, and I don't want to take away from that, but I would say only effective for mild to moderate itching. For severe itching like... Toon meer
I'm a full grown adult who will itch myself bloody in my sleep. I have no self control and strong/high itchiness when afflicted. The scratch star is AMAZING as it does satisfy the 'scratch' s... Toon meer
Products itself were disappointing. Left my eczema family quite frustrated. Feels nothing like fingernails as claimed. Just metal rounded fat bumps rubbing, not scratching. Infact one of the devices l... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Cosmetische producten leverancier
- ook in
- Cosmeticabranche
- Gezondheids- en schoonheidsartikelen winkel
- Medische apparatuur leverancier
- Medische groep
- Schoonheidswinkel
Geschreven door het bedrijf
Cosi Care is the words first to create safe scratching medical devices for itchy skin. A family business that started after the founder, Lauren, watched her little brother Rhys live with chronic eczema for over 20 years. The devices combine cold, massage and distraction from the mind and hands, to offer relief without the damage of scratching with fingernails. Less cuts, infections and scarring, with relief that works!
Contactgegevens
Verenigd Koninkrijk
- cosi-care.com
4,1
Goed
154 reviews
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Helps with my compulsions
I differ from several reviews in that I scratch because of OCD, not eczema. I’ve followed Cosi Care on social media for years, loving their mission and hoping they would ship to the US one day. Then, just before my birthday month, they announced pre-orders for their first US drop! Since my scratch star (and the lid for it) arrived, it’s helped me so much. The sensory input is a bit rounder than my nails, so the compulsion ends without harming me. I even brought the scratch star with me to the hospital when I gave birth, and I could scratch without disturbing any monitors or needles.
The scratch star has helped reduce the damage done by a compulsion to self-harm. Full stop. I’m so so grateful to Cosi Care for seeing a problem and creating a solution!
10 augustus 2026
Review zonder uitnodiging
Scratchy scratch!
My partner loves his scratch star! It gives him the same relief that scratching does without the damage, I'd recommend :))
20 juli 2026
Review zonder uitnodiging
The scratch star really helps cool down…
The scratch star really helps cool down my back and the back of my knees a lot it’s actually improved really fast , the shark fin is my personal favorite because it cools the itch and makes me not want to touch the affected areas at all I love to use it on my neck and face the most ^o^
22 juli 2026
Review zonder uitnodiging
Life Changing
My son has suffered eczema since he was born, he has multiple food allergies, asthma and hay fever which cause it to flare up more times than we’d like. We received our order yesterday of the scratch attack roller and the spray, and the relief on his face after the first use was heart warming, he has been so irritated and upset for months that it was the first time he genuinely looked relaxed! Last night we incorporated it in part of his bed time routine and putting the spray on then using the scratch attack roller and it was the first time in a long time that he has not fought me when putting his creams on due to the awful sensation!
These products are absolutely worth their weight in gold…. Thank you🥺♥️
5 augustus 2026
Review zonder uitnodiging
Great products!
The safe scratching products calm my skin down, allowing me to keep on top of my eczema flare ups, without making them worse or breaking my skin.
3 november 2025
Review zonder uitnodiging
I got the scratch star for my 8 year…
I got the scratch star for my 8 year old daughter who suffers daily with eczema on her whole body, constant rashes and itching that breaks skins. Since using this it’s helped her massive, she hasn’t had a break in her skin, and right now in years her skin is slowly healing naturally without steroids or other medicated creams.
27 juli 2026
Review zonder uitnodiging
Eczema barely visible now
The star scratcher has helped my son's eczema so much that it is barely visible now. When it was at its worst, we iced the area then used this with cream and the symptoms improved so much and helped avoid infections from scratching. Thank You to the company
5 augustus 2026
Review zonder uitnodiging
The relief my daughters been waiting for
Cosi-care arrived in a couple of days and as soon as it did my daughter has been so relived. She uses it pretty much every day and she says it feels amazing for her. No more tears 🥹
1 augustus 2026
Review zonder uitnodiging
Expensive disappointment for 5yo daughter
I was desperate for this to work for my 5 year old daughter who has allergy induced eczema. I got her the star, roller ball and bumpy ball and while she was super excited to try them, having picked her colours, after a week of reinforcing her to use it when she was itchy she gave up as they didn’t help. Disappointing as I spent well over £100 on the products, which feels so expensive to pay for something which you don’t know if it will work. They didn’t provide itch relief compared to significantly cheaper alternatives (hairbrush with soft ends).
UPDATE: The company reached out based on my review and we’re happy to refund the order which I really appreciate.
24 juli 2026
Review zonder uitnodiging
Antwoord van cosi-care.com
We're so sorry to hear that our products weren't the right fit for your daughter. We completely understand how disappointing that must have been, especially after hoping they would bring her some relief.
We would really appreciate the opportunity to speak with you directly and see if there's anything we can do to help. Please could you email us at info@cosi-care.com with your order number? We'd love the chance to look into this for you and discuss your experience further.
Thank you for taking the time to share your feedback. We genuinely appreciate it and hope to hear from you soon.
A must for anyone with eczema
Brought the scratch star bundle back in December 2025. Having severe eczema - unsure if this was going to be helpful. I had left reviewing this item until I had used it for a while
I can honestly say I use it every day. It is so useful to ‘scratch’ your skin without taking your skin off. I also use it for applying creams. In this hot weather it’s great to cool your skin too. Although it seems expensive - it’s not when you realise just how good it is and how much you use it. I would definitely recommend buying one.
20 december 2025
Review zonder uitnodiging
Antwoord van cosi-care.com
Thank you so much for taking the time to leave such a wonderful review.
We're absolutely delighted to hear that you've been enjoying your Scratch Star Bundle since December and that it's become part of your daily routine. Knowing it's helping you safely relieve your itch, apply your creams and keep your skin cool during the hot weather is exactly why we created it.
Thank you as well for mentioning the value of the product. We know it's an investment so it means a lot to hear that you feel it's been worth it and would recommend it to others.
Your kind words and support mean the world to our small family business. Thank you again and we hope you continue to enjoy happier, more comfortable skin. 💙
Extremely overpriced products and bad…
Extremely overpriced products and bad customer service. The stars probably cost less than £5 to manufacture
1 juli 2026
Review zonder uitnodiging
Antwoord van cosi-care.com
Thank you for taking the time to leave your feedback.
We're sorry to hear you feel disappointed with both our products and your experience with our customer service.
We always aim to provide high-quality products using carefully selected materials and extensive product development while also offering friendly and helpful support to every customer.
We'd really appreciate the opportunity to look into your concerns and make things right where we can. Please email us at info@cosi-care.com with your order number and we'll be more than happy to help.
Thank you again for your feedback.
So expensive my daughter bought me as a…
So expensive my daughter bought me as a gift and didn’t work for me at all
After following up on this review they did give my daughter a refund which I’m delighted about.
8 juni 2026
Review zonder uitnodiging
Antwoord van cosi-care.com
Thank you for taking the time to leave your feedback.
We're so sorry to hear our product didn't provide the relief you were hoping for especially as it was such a thoughtful gift from your daughter.
We completely understand how disappointing that must have been and really appreciate you sharing your experience.
We'd love the opportunity to help. Please email us at info@cosi-care.com with your order number and we'll be more than happy to see what we can do.
Thank you again for your honest feedback. 💙
Not worth the money
Not worth the money. Doesn’t stay cold, can still cause skin damage with it. Bag of frozen peas far more effective
25 juli 2026
Review zonder uitnodiging
Antwoord van cosi-care.com
Thank you for taking the time to leave your feedback.
We're so sorry to hear the Scratch Star wasn't the right fit for you. We completely understand that everyone's skin and itch experience is different and unfortunately what works for one person may not work for another.
For the best results we recommend keeping the Scratch Star in the fridge for 1–2 hours before use and applying moisturiser to the stainless steel plate so it glides gently over the skin. It should always be used with a light touch, as applying too much pressure could irritate already sensitive skin.
We'd really love the opportunity to help. Please email us at info@cosi-care.com with your order number and we'll be more than happy to see what we can do.
Thank you again for your honest feedback.
I wanted to love this product but unfortunately it doesn't do it for me
I really wanted to love this product, especially with the price I paid for it but it just doesn't really hit the way I expected it to. Unfortunately I don't feel myself reaching for it as the sensation isn't comparable to scratching for me. It does something, but not really enough.
My elbows are one of the itchiest parts of my bodies and the scratch star is too hard against bony areas. I understand there's different products that the company sells that would probably suit this area better but I can't justify spending more after already shelling out so much. I understand why the business has to have these price points, but from a customer perspective I'd really expect it to perform better.
24 juli 2026
Review zonder uitnodiging
Antwoord van cosi-care.com
Thank you so much for taking the time to leave such detailed feedback.
We're genuinely sorry to hear the Scratch Star wasn't the right fit for you. We completely understand how disappointing that is especially when you had high hopes for it.
You're absolutely right that different areas of the body can benefit from different products. The Scratch Star is designed to mimic a fingernail-like sensation on larger areas, whereas bony areas such as elbows are often better suited to our Scratch Attack Roller. We appreciate that you don't feel you should have to purchase another product and we completely understand your point of view.
We'd really love the opportunity to help so please do get in touch with us at info@cosi-care.com We'd be more than happy to see if there's anything we can do for you.
Thank you again for your honest feedback. We genuinely value every review as it helps us continue to improve. 💙
I have been suffering from eczema now for…
I have been suffering from eczema now for 35 years to be honest I had given up hope of finding any itch relief. I scratch myself until I bleed and then feel better. I saw this product on Facebook. I was a little dubious as I don’t purchase anything from Facebook but I looked at the reviews looked at the comments and thought it’s expensive but I’ll give it a go. I bought the whole package and I pleased with it. The little nobbly ball did not work for me, so I gave it to a friend who has eczema and he finds it to be worthwhile and helpful but for me it didn’t work. I use the star for absolutely everything. I use a tips of it for hardest to reach places and this works very very well. I’m so pleased with my product and it was worth every single PENNY so thank you so much.
24 juli 2026
Review zonder uitnodiging
Antwoord van cosi-care.com
Thank you so much for taking the time to leave such an amazing review. ❤️
Reading that you've been living with eczema for 35 years and had almost given up hope makes us so happy that the Scratch Star has been able to make such a difference for you.
We really appreciate your honest feedback about the Bumpy Ball too. Everyone's itch is different so it's completely understandable that different products work better for different people. We're so pleased your friend is getting some relief from it as well!
Thank you again for putting your trust in us. Knowing you feel it was worth every single penny truly means the world to our small family business. Wishing you many more comfortable, itch-free days ahead. 💙
Unfortunately this hasn’t worked for…
Unfortunately this hasn’t worked for me. It doesn’t give me the satisfaction of scratching my eczema so I always ending putting it down. Doesn’t give any relief for me personally
23 juli 2026
Review zonder uitnodiging
Antwoord van cosi-care.com
Thank you for taking the time to leave your feedback.
We're so sorry to hear that the product hasn't provided the relief you were hoping for. We know that everyone's experience with eczema is different and we're disappointed it hasn't worked for you personally.
We'd really love the opportunity to help. Please could you email us at info@cosi-care.com with your order number? We'd be more than happy to chat through how you've been using the product and see if we can find a solution for you.
We really hope to hear from you soon. 💙
Wasn't sure about it for that price, but it's worth it once you try it.
Wasn't sure about it for that price, but a one off purchase to solve a huge sensory and skin issue? Worth every penny. It feels like an investment in healthier skin and less shame around itching and skin damage. Also, all of these products are amazing at room temp but out of this world after a little while in the fridge. 10/10 would recommend to anyone who struggles with skin conditions, sensory difficulties around itching, or behavioural difficulties around repetitive scratching or skin picking.
30 juni 2026
Review zonder uitnodiging
Antwoord van cosi-care.com
Thank you so much for taking the time to leave such an incredible review. ❤️
Reading that you see our products as an investment in healthier skin and less shame around itching and skin damage genuinely means the world to us. That is exactly what we set out to achieve when we created Cosi Care.
We're also so pleased you're enjoying the cooling effect after keeping them in the fridge we couldn't agree more! 😊
Thank you for recommending us to others with skin conditions, sensory challenges and skin picking. As a small family business your support and kind words mean more than you know.
Wishing you many more comfortable, itch-free days ahead. 💙
Scalp scratcher
I bought the scalp scratcher and this is excellent and preventing me scratching and picking at my scalp psoriasis. If feels like releif but without the damage from nails. I can feel my scalp beginning to heal.
15 juli 2026
Review zonder uitnodiging
Antwoord van cosi-care.com
Thank you so much for taking the time to leave such a lovely review. ❤️
We're absolutely delighted to hear that the Scalp Scratcher is helping you manage your scalp psoriasis and giving you that feeling of relief without causing further damage. Hearing that your scalp is beginning to heal is exactly what we hoped to achieve when we created it.
Thank you again for your support. As a small family business, reviews like yours truly mean the world to us.
We wish you continued healing and many more comfortable, itch-free days ahead. 💙
I’m honestly not that impressed
I’m honestly not that impressed. These were very expensive. I purchased two for my daughters who suffer with eczema. I had high hopes that they would help. One daughter has tried so hard to use it to scratch with that it’s bruised her skin. The other daughter just tries using it on its edge to get some relief. It cost me just over £160 for two and I wish I hadn’t bothered. We have tried using them with cream and tried putting them in the fridge. They just don’t work for us.
22 juli 2026
Review zonder uitnodiging
Antwoord van cosi-care.com
Thank you for taking the time to share your feedback. We're so sorry to hear that the products haven't worked as you'd hoped for your daughters.
We'd really love the opportunity to help. It sounds like they may be using the products in a way that isn't giving them the best relief and we'd be more than happy to offer some guidance and work with you to find a solution.
Please could you email us at info@cosi-care.com with your order number? We'll do everything we can to help and make this right for you.
Thank you again for your feedback and we really hope to hear from you soon. 💙
Absolutely amazing
Absolutely amazing! We have the scratch star and finger scratcher and my toddler’s skin has improved so much over last 2 weeks!
21 juli 2026
Review zonder uitnodiging
Antwoord van cosi-care.com
Thank you so much for your wonderful review! ❤️
We're absolutely delighted to hear that your toddler's skin has improved so much over the last two weeks. Knowing that both the Scratch Star and Finger Scratcher are helping to provide relief really means the world to us.
Thank you for choosing Cosi Care and for taking the time to share your experience. As a small family business, your support means everything.
We hope your little one continues to enjoy happier, more comfortable skin. 💙
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