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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I ordered the Scratch Star on Sunday evening and it was delivered on Wednesday. A really quick response. I have used it everyday since. After use it has given me a cooler, soothing response to my itch... Toon meer

Beoordeeld met 3 van de 5 sterren

Hmmm, I am very torn here (no pun intended). It is a good quality product, and I don't want to take away from that, but I would say only effective for mild to moderate itching. For severe itching like... Toon meer

Beoordeeld met 5 van de 5 sterren

I'm a full grown adult who will itch myself bloody in my sleep. I have no self control and strong/high itchiness when afflicted. The scratch star is AMAZING as it does satisfy the 'scratch' s... Toon meer

Beoordeeld met 3 van de 5 sterren

Products itself were disappointing. Left my eczema family quite frustrated. Feels nothing like fingernails as claimed. Just metal rounded fat bumps rubbing, not scratching. Infact one of the devices l... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cosmetische producten leverancier
  2. ook in
  3. Cosmeticabranche
  4. Gezondheids- en schoonheidsartikelen winkel
  5. Medische apparatuur leverancier
  6. Medische groep
  7. Schoonheidswinkel

Geschreven door het bedrijf

Cosi Care is the words first to create safe scratching medical devices for itchy skin. A family business that started after the founder, Lauren, watched her little brother Rhys live with chronic eczema for over 20 years. The devices combine cold, massage and distraction from the mind and hands, to offer relief without the damage of scratching with fingernails. Less cuts, infections and scarring, with relief that works!


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

154 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(154)

139 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

Caring Team and a Game-Changing Tool

I recently received the scratch tool from Cosi-Care and it’s fantastic! The team showed so much compassion and care—they’re friendly, provide great customer service, and delivery was really quick. The product itself is very well made and helps relieve itching safely without breaking the skin, which really aids healing. I’ve been using the smooth roller ball, and it works really well—bigger than I expected and perfect for flare-ups or that burning/itchy feeling on my skin. The cooling ball is amazing, and I don’t even keep it in the fridge because I like easy access, but it still stays cool. The only thing I’d say is it can be a bit expensive, but if it works, it’s really useful. I’d highly recommend it and would love to try their other products!

23 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The blue lagoon starfish is without…

The blue lagoon starfish is without doubt a beautiful product that changes lives. After 2 years of extreme exema pain in my husband hands this product has relieved him of the uncontrollably intense itching.
As a tree surgeon is hands is his life, working with them every day. So to experience endless pain with exema has been heartbreaking to watch.
We tried creams often expensive promising relief but to no avail. We tried soft gloves and pain relief but nothing that lasted or took away that desire to Itch. But the lagoon starfish changed all that. Allowing the Itch to happen but with comfort and relief. Allowing the skin to heal even within 24 hours that process began. We still have a journey of healing ahead of us but for the first time in a while we are full of joy with the change in Daddy regarding his painful hands.
I can not recommend this item highly enough. It works. It's made with love.
You can genuinely feel it
within every itch of relief and comfort.
Thank you from all at the
Woolf family.

4 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Don't scratch yourself raw, get these.

I purchased the complete system hoping for some much desired relief from eczema, especially on my hands where it’s the worst. Like a lot of people dealing with chronic skin issues, I was willing to invest in something that actually worked—it is a product worth trying!

The scratch star works well for itching legs, and the scratch attack roller certainly provides some soothing qualities. The finger scratch system, I think would work better if it was even bumpier to get that good scratch feeling in, but it is nice to keep in your pocket (it's small enough) so it's handy!

The customer service team is stellar! They are very kind and helpful when I had an ordering issue before receiving the products. They were genuinely great to work with, and even reached out once I had received my products to my find out if they could help me in any way. A great company to work with!

1 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Im new to psoriasis and this has saved my life.

Im new to psoriasis and was literally shredding my skin of all day and night. Led to bleeding and infections until i brought myself the star product. When I say this product changed my life in a matter of a second I’m not being dramatic.

No more bleeding. No more infections. It feels FANTASTIC with my cream on there too and definitely it being left in the fridge. I cannot fault this product nor company. This product has changed my life for the better and for my skin’s future.

Being able to get that constant burning itch away is more than what I could ever ask for. 10/10. 100/100. Thank you to all of you who helped manage to achieve this.

31 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing customer service and very fast…

Amazing customer service and very fast delivery. Day 1 with the scratcher and my toddler has had so much relief already. So comforting knowing I’m not doing him further harm by scratching. 100% recommend- if you’re on the fence like I was just do it you won’t regret it!

25 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Was hesitant to order because it was…

Was hesitant to order because it was pricy, but ordered the finger scratcher system to see if it really did provide relief for my eczema flareups on my fingers and knuckles and I was blown away by it! It worked so well and was so soothing that I quickly ordered the star scratcher to use on my arms and legs. It’s a pricy investment but well worth it for the relief it offers.So happy to have something that soothes and provides relief that isn’t harmful chemicals and doesn’t irritate the skin. Love my Cosi scratchers.

20 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

These products are amazing!

I've had eczema for the majority of my life and it's always gone though phases of being bad and worse but it's never been as good as it has whilst I've been using these products.
I recommend them to anyone who mentions to me that they have eczema.
I've been using them for around two years so far but if only they would have been around for longer I'd have saved a massive amount on trying out so many other things to see if they help.
You're paying for a quality item, whichever one you get and to be honest, I'd rather spend a little more on something that has actually helped me than all the money I've spent before on products that haven't done much.
Well worth the investment!!

24 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A brilliant small company doing amazing…

A brilliant small company doing amazing things to help those who suffer with skin conditions.
Item I ordered came quickly and literally kept me sane in a very bad outbreak, and is there now as my go to lifesaver when needed. Totally recommend and am very very thankful. Wish you all the very best in all you do.

15 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I reached out to cosi-care on behalf of…

I reached out to cosi-care on behalf of my best friend whose little girl struggles with eczema. The team at cosi-care showed so much compassion and care and I received the roller ball to gift to my friend. It has provided so much relief to her little girl. You can tell it’s a company that truly cares for their customers. 10/10 would recommend. Their empathy is unmatched x

14 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fabulous product

Fabulous product. Eczema sufferer since birth, and current stage is itchy skin all the time especially at night. The scratch star is a brilliant product for either cooling the skin or scratching. I also have the puffer itch roller and bumpy ball which great for popping in hand bag and good for eye area and face.
It took me a good 6 months trying to make a decision to buy this and I am so glad I did. It doesn’t cure eczema but is great to limit damage and for itch relief. Well done cosi care.

23 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Customer Service and an Even Better Product!

My order got delayed due to the US government shutdown a while back. When it happened, many products, including CosiCare items were unable to be processed and took months passed the expected delivery time.

CosiCare consistent kept me updated and had a team member keep us aware of where my order was and why it wasn’t delivered yet. They were quick to respond to questions. Their customer service is exceptional!

Even better is there products. I suffer from moderate eczema that has left me uncomfortable and insecure. I bought the CosiCare Scratch Star and love it. It really helps with reducing the itching sensation and helped me curve my bad habit. Now my eczema is much more manageable and I use my star to help apply lotion.

I totally recommend it!

23 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you CosiCare

Roller, mini roller and scratch star users here!
Our household have been CosiCare customers for 4 years this year and the original scratch star and large roller that I bought are still in excellent condition and regularly used by me and my children (4 and 6yo). The addition of the mini rollers were a perfect 'on the go' addition to our CosiCare products last year!
I still regularly recommend these products to friends with children with eczema/allergies.
I love that despite growing as a company the customer service service still feels personal and the products are designed for an often overlooked patient group!
Thank you CosiCare!

23 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I genuinely love this company

I genuinely love this company, Lauren really goes the extra mile to help eczema sufferers and the products are amazing.

I was a bit sceptical initially as the price point is high but after using the products on my daughter I am a total convert and can honestly say they are worth every penny. We own the scratch star, scratch attack roller and the finger roller and my daughter loves them all.

9 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I bought a star for my granddaughter…

I bought a star for my granddaughter who was struggling with her eczema. She is only young (5yrs old) and was literally ripping strips of skin off her arms and legs. The cycle of bleeding, scratching, crying and itching seemed perpetual with no relief offered other than steroid cream (which thins the skin!) … storing the star in the fridge, the metal is so cooling when rubbed on the affected area. It doesn’t tear the skin, but soothes. This has been a game changer! Highly recommended… xx

19 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing!

Amazing! Really helped my wife who's struggled with eczema for her whole life. Great product.

23 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best product for an eczema sufferer

I purchased the Scratch Star from Cosi Care back in 2024, and honestly, it’s one of the best purchases I’ve made for managing my eczema.

Before using it, I struggled constantly with itching, especially at night, which made it hard to sleep and often made my skin worse. Since I started using the Scratch Star, the difference has been huge. It helps me soothe the itch without damaging my skin, and over time it’s genuinely helped reduce flare-ups.

What really stands out is how simple but effective it is. It’s clearly designed with people who actually deal with eczema in mind. Even after using it regularly for a long time, it still holds up well and does exactly what I need it to do.

For me, it’s been 100% worth the money. It’s not just a quick fix — it’s something I’ve kept using consistently because it works. If you’re dealing with eczema and looking for something to help manage the itching in a safer way, I’d definitely recommend giving it a try.

23 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really impressive customer service

Amazing customer service, really fast response, couldn't have asked for more.

The person I interacted with was very kind, understanding and friendly.

My minor issue was solved immediately, in the best way possible, and the response I received exceeded my expectations

22 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Doesn't work!!!

I bought the full set, there are so many golden reviews, videos on social media, endorsements saying these things are so relieving. Don't believe the hype.
My son has eczema on his cheeks, I used the rollerball for his face, no effect, even cooled, if anything it just makes him more annoyed.
I have eczema on my hands and sometimes on other body parts, I tried to use the star, the tiny rollerball. No effect.
It's just good marketing aimed at desperate itchy people. And I had hoped so SO bad for relief for my son and me. All I got was disappointment and wasted money.

1 januari 2026
Review zonder uitnodiging
Logo cosi-care.com

Antwoord van cosi-care.com

Hi KL,

Thank you for taking the time to share your experience, we’re really sorry to hear this, especially given how much you were hoping for relief for both you and your son.

We know how frustrating and exhausting eczema can be, and while many customers do find immediate relief from the cooling and sensory devices, we also recognise that everyone’s skin and triggers are different. In some cases, it can take a little time to find the right technique, pressure, or temperature that works best.

Our devices are also designed to be used alongside a moisturiser, which can really help enhance the glide and overall experience.

We’d really like the opportunity to support you further and make sure you’re getting the most out of the devices. If you’re open to it, please email us at info@cosi-care.com and we can guide you on usage, or arrange a resolution for you.
We’re here to help and want to make this right.

Warmly,
The Cosi Care Team

Beoordeeld met 5 van de 5 sterren

Customer Service

My 4 year old experiences red rashes and breakouts from his eczema. We have tried all types of topical ointments and only see temporary results. We understand how important gut health is and its impact on eczema but see struggle to be able to get him to try new foods as hes on the spectrum. We were hopeful that the cosi kit would help relieve some of this pain but unfortunately we were never able to get him to try despite many efforts. So im short, my review is not based off of the effectiveness of this product. Despite no fault in the product itself, a customer rep reached out to help understand our situation and to make it right for us. They didnt have to, but they did. And this spoke volumes for us in terms of the type of company they are and I would 100% support them. Thank you.

25 februari 2026
Review zonder uitnodiging

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