CountyClean Environmental Services Ltd Reviews 

Be very wary

Extremely disappointed with County Clean. Would recommend to avoid.

Called for simple septic tank cleaning and was verbally quoted a fixed price over the phone. No mention of any other potential charges and v quick to take credit card details. Then they lay on a massive"out-of-area" distance surcharge raising the quote by over 50% burying the fee in small print and charging to card.

Management team was then completely combative, condescending and rude. If you choose to use County Clean, check every single line of the paperwork before giving them your card details. Better yet, find a company that practices basic honesty.

Disappointing. After spending almost £15,000 with CounyClean to install an entirely new blower/pump, the system failed. This was only discovered one year on after we paid a call out fee for a maintenance check. We were then notified we would have to pay for a separate call out visit, together with all repair costs and parts to fix the broken blower. Poor customer service and I wished we’d never used them.

Following the oil spillage on our drive yesterday, this morning County Clean sent a man with a huge road cleaning lorry to de-grease and pressure wash the drive. Fantastic service, thank you!

Countyclean arrived on time and emptied my ancient cesspool rapidly and completely. I used them a second time and the service was equally efficient.

Excellent prompt service
Sent a contact message via website in the evening, before 0915 the next day I had a call, asked my requirements and within 30hrs the truck had emptied my tank.
Excellent knowledgeable driver, a good example to the company
Well done.

The driver/operator (Sean) was courteous, energetic, obliging and didn't mind me helping with the pipes (always up for new experiences, me). I'd spent two hours that morning trying to dislodge and lift the manhole cover; Sean did it in five minutes.

The whole business was executed with speed and efficiency.

Good value, on time, helpful and polite staff came to empty our septic tank. Recommended

Good value & service. They turned up on time and were very clean and tidy.

Great people, great service....

John the County Clean service guy did a superb job emptying our tank. We had had a negative experience with a previous operator from a different company who used to go through the process but the tank seemed as full when he finished as it had been before he started. He fed me lines about rainwater “backing up” and so on. John not only completely emptied the tank - nothing there but a big empty tank ! - but also serviced the gully and the pipelines revealing features of the tank which I had never seen in 40 years of rodding. A completely upfront and professional job . We will continue to use County Clean as they were - represented by John - upfront, honest and entirely professional.

You really couldn’t ask for more. Great service, nice people, brilliant sales team and above all a change to have a company that really does care.

County Clean came as promised to pump waste from my septic tank, parking next door with next door's permission as my drive is too narrow for their tanker.
The work was done quickly and efficiently.

We have used County Clean for several years and they always provide an excellent service; punctual, friendly, honest and reliable. Highly recommend.

The operative was extremely careful and considerate of our garden, flowers etc, and left no mess.

I gave four stars because despite having agreed a Wednesday visit, a tanker first came on the Monday when I was not at home.

From the initial contact to the actual service of the treatment plant the service was exceptional.

Everything was clearly explained nothing was too much trouble, the advice imparted was given in the best interest of the client.

The service engineer and extraction operative were very helpful and professional in their manner/approach.

I will use CountyClean for all future works and recommend them.

Helpful and efficient staff who did a great job. Access is difficult at our property but the team rose to the challenge without complaint.

Excellent service, collection guy was really friendly and helpful.

Did what they said they would completely painlessly.

They came within a few days of request. They came on time and did the job thoroughly. The operator was plesent and helpful and passed on the message that I needed a follow up call re some extra work. Very good experience.