After making an online enquiry for information, I received texts and e-mails telling me how to get in touch. So I did phone the helpline for advice as my query wasn't straightforward. The operative... Toon meer
Bedrijf heeft geantwoord
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I bought several courses from Swansea Sixth Form College. They do not post recorded lessons, teachers are unqualified, Course content still not available. Will not refund under the consumer rights ac... Toon meer
Amidst the disruption of COVID-19 I have created sometime to pursue an alternative career. Your help, advice and guidance made my tangible steps towards a new reality much clearer, a new focus for my... Toon meer
Bedrijf heeft geantwoord
Brilliant site ... Very easy to navigate ... Lots of information covering a wide range of subjects ... Quick response from the site on making an enquiry ... All in all incredibly helpful, can’t fault... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Coursesonline.co.uk is the UK's most comprehensive careers and education hub. We are a team with a passion for education. Our aim is to bring you the best education content possible.
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- coursesonline.co.uk
3,9
Goed
485 reviews
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Should ensure that their partners are up to par
This is not directly related to coursesonline.co.uk but to one of their course partners. coursesonline.co.uk should ensure that the quality of the services that they promote is up to par.
I selected a course from PCW Courses Ltd and I received an appalling customer service. I registered my interest in one of their courses. After a while I get a call from them stating that I have received an email with the details, I told them I had no emails, and the lady proceeded to give me a condescending speech on why I should look at my emails.
They lack professionalism and the 101 knowledge on how to sell a course.
This experience has deterred me from taking any courses with them,
2 maart 2022
Antwoord van Coursesonline.co.uk
Hi There,
Thanks for getting in touch and sharing your feedback! We're sorry to hear your experience with one of our providers was a negative one. We'll pass this on to the provider in question and make sure the experience is addressed for future improvements.
Cheers,
Coursesonline.co.uk
Antwoord van Coursesonline.co.uk
Hi Chloe,
We are sorry to hear that you have had a negative experience using our services.
If you would like to discuss this matter further, please contact us via the form linked below.
https://www.coursesonline.co.uk/contact/
Warm regards,
Customer Service
Dishonest
I thought this was somewhere where you could look at course options, turns out they just pick the course for you and get the people selling it to pester you.
15 februari 2022
Antwoord van Coursesonline.co.uk
Hi Holly, thanks for the feedback. We'll have another look at our site journeys but in the meantime, you should be able to compare and choose different options at https://www.coursesonline.co.uk/
Cheers,
Coursesonline.co.uk
excellent service
14 februari 2022
Antwoord van Coursesonline.co.uk
Thanks for the review! Appreciate your feedback.
Cheers,
Coursesonline.co.uk
Received the materials fairly quickly........
Received the materials fairly quickly. However, the phone call to introduce explain how the course works etc., never came despite 3 attempts to get a call back. Very poor support from the start so cancelled the course as no help forthcoming and 1st assessment due!
14 februari 2022
Antwoord van Coursesonline.co.uk
Hi Lindsay, thanks for getting in touch! We're sorry to hear you didn't receive the support you were after. We've been in contact with your course provider to share the feedback.
Cheers,
Coursesonline.co.uk
Great fast service
Hello my name is mohamud i am happy to be part of this online organisation
31 januari 2022
Antwoord van Coursesonline.co.uk
Thanks for the review, Mohamud!
Cheers,
Coursesonline.co.uk
The course providers were very quick to…
The course providers were very quick to get back to me with my enquiry. I am sure that you can learn the basics of counselling here, however their qualification is not recognised by any government employers. Of course you can set up in pp but anyone can do that with a swimming badge. Approach with caution if you are looking for a recognised qualification.
23 januari 2022
Antwoord van Coursesonline.co.uk
Hi Lou, thanks for your feedback. Sorry to hear your course provider didn't provide the level of qualification you were after. We have a number of other counselling courses available with differing qualifications available at: https://www.coursesonline.co.uk/courses/counselling/
Cheers,
Coursesonline.co.uk
Antwoord van Coursesonline.co.uk
Hi Kathy, thanks for your feedback. We'll get in touch with your course provider to let them know you're still waiting on a response.
Cheers,
Coursesonline.co.uk
Followed to look at psychology course…
Followed to look at psychology course was not able to find course despite following link
10 januari 2022
Antwoord van Coursesonline.co.uk
Hi Les, sorry you weren't able to find the right course! If you've submitted an enquiry then your course provider should be in touch shortly. if not, please email us at uksupport@candlefox.com and we'll be able to point you in the right direction.
Cheers,
Courseonline.co.uk
My opinion is excellent
10 januari 2022
Antwoord van Coursesonline.co.uk
Thanks for the review, Emile!
Cheers,
Coursesonline.co.uk
Never been contacted to provide info…
Never been contacted to provide info about the courses
No email sent
9 januari 2022
Antwoord van Coursesonline.co.uk
Hi Ant, we'll get in touch with your course provider to let them know you're still waiting on information. Keep an eye on both your email and phone for communication around your enquiry.
Cheers,
Coursesonline.co.uk
I could only give one star because no…
I could only give one star because no one has contacted me as stated in the received email.
9 januari 2022
Antwoord van Coursesonline.co.uk
Hi Pauline, thanks for your feedback. This can be a busy time of year for our course providers but rest assured they will be in touch! Keep an eye out for further details over emails and phone calls and we'll let them know to be in touch ASAP.
Cheers,
Coursesonline.co.uk
It is easy and hassle free
It is easy and hassle free to find a course that you are interested in.
27 december 2021
Antwoord van Coursesonline.co.uk
Thanks for the review, Rozelle. We're happy to hear about your experience!
Cheers,
Coursesonline.co.uk
Antwoord van Coursesonline.co.uk
Thanks for your feedback, Emma!
Cheers,
Coursesonline.co.uk
Antwoord van Coursesonline.co.uk
Glad you found the right course, thanks for your review!
Cheers,
Coursesonline.co.uk
Never received the promised call
Never received the promised call. It appears that I have been scammed
17 december 2021
Antwoord van Coursesonline.co.uk
Hi Susan, sometimes it takes a bit longer for our course providers to get in touch, but we'll let them know that you're still waiting for a call. In the meantime, keep an eye on your email as they often share information that way too.
Cheers,
Coursesonline.co.uk
Antwoord van Coursesonline.co.uk
Glad to hear you had a great experience, Mary. Thanks for your feedback!
Cheers,
Coursesonline.co.uk
Antwoord van Coursesonline.co.uk
Thanks for your feedback, Ishe!
Cheers,
Coursesonline.co.uk
It has helpful as it made my tension…
It has helpful as it made my tension easy up knowing things will eventually go well
9 december 2021
Antwoord van Coursesonline.co.uk
Thanks for the review, Issack! Glad we could help.
Cheers,
Coursesonline.co.uk
Very professional and explained…
Very professional and explained everything very clearly will be signing up in the new year
6 december 2021
Antwoord van Coursesonline.co.uk
Thanks for the review, Robert! Glad to hear you'll be starting a course in the new year.
Cheers,
Coursesonline.co.uk
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