Great service from Rob, found us no problem, punctual, friendly and professional. Thank you Rob, will happily use them again.
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Lees wat reviewers zeggen
Quick delivery after order placed, polite and courteous driver then left everything as he found it after the delivery
Always service with a smile when Mike delivers Very professional Can Mike continue with all our deliveries please? Ha ha A credit to your company
Craggs always try to accomodate our needs whenever possible, especially if I've run out of fuel. Delivery is easy. We juat tell the driver what split we want into the tanks and he does the rest witho... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Craggs Energy is a heating oil supplier. We operate through the North West supplying homes, farms and commercial customers with heating oil, gas oil and diesel. You can receive a free online quote instantly.
Contactgegevens
New Road, HX7 5TT, Hebden Bridge, Verenigd Koninkrijk
- craggsenergy.co.uk
4,8
Uitstekend
212 reviews
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What made our experience great??
What made our experience great???
Craggs came out when we were out of oil on the coldest day of the year so far. The lanes to our home were dodgy to say the least. But Colin managed to get here and fill our empty tank! The fuel gauge had not worked and was showing two bars...wrong, we were empty!
Thank you once again for fantastic customer service. Highly recommend Craggs for service.
14 december 2022
Review zonder uitnodiging
Boiler services
Neil serviced our boiler this week, the whole experience from arranging the visit with Craggs to Neil arriving and completing the service was excellent and well organised.
Neil was on time, professional and did a great job. Credit to the company.
Thank you
7 december 2022
Review zonder uitnodiging
Craggs always deliver
Craggs always deliver, even when circumstances make their task nearly impossible. Friendly staff and ultra professional, from start to finish, is why we choose Craggs, above all others.
1 augustus 2022
Review zonder uitnodiging
Thank you for rescuing me from a…
Thank you for rescuing me from a BoilerJuice disaster and delivering oil in the space of 2 days!
You will always be the first people I ring for future oil purchases.
Super efficient and helpful.
18 december 2021
Review zonder uitnodiging
Cancelled my order to chare £100 more
Cancelled my order and lied about not having a smaller tanker, despite delivery driver assuring me they have all types. Asked me to re-order at £100 more as prices shooting up. Didnt they have a way to address profiteering during the war? - bring it back for Craggs Energy!
16 oktober 2021
Review zonder uitnodiging
Brilliant service from Craggs once again
Brilliant service from Craggs once again this week who are always polite and professional. On this visit, there was a problem connecting to our fill pipe which involved removing two screws from the tank inspection cover. This the driver did with very good grace and in a warm and friendly manner. He put everything back afterwards and ensured we had the delivery docket, unlike some other firms who clip it to the road gate. It was a very positive experience.
27 april 2021
Review zonder uitnodiging
Emily @ Craggs supplies an excellent…
Emily @ Craggs supplies an excellent service, always goes out of her way to ensure our requirements are met.
Even reminds me on days of order to ensure we don't miss the deadline for delivery.
Highly recommended - A Class Service
25 maart 2021
Review zonder uitnodiging
Excellent service from Neil who visited…
Excellent service from Neil who visited us today. Nothing too much trouble, polite, friendly and professional. Got our heating up and running despite 2 failed attempts from another company. Also gave us open and impartial advise about the contamination we have in our tank and it’s replacement. A credit to Craggs for sure.
8 januari 2021
Review zonder uitnodiging
Amazing customer service again from AJ
Amazing customer service again from AJ. We ran out of oil unexpectedly due to a faulty gauge and AJ went above and beyond to organise a same day delivery for us despite it being the Christmas/NY holidays and snowy weather.
2 januari 2021
Review zonder uitnodiging
Fast delivery and went above and beyond
Came to the rescue with a next day delivery, when we moved into our house as it had been left nearly empty by the previous occupants.
Also checked our tank for us and confirmed we have got a leak that we can now plan in to get fixed.
16 oktober 2020
Review zonder uitnodiging
Antwoord van Craggs Energy
Hello Kaden,
Thank you very much for your review and kind comments, we are happy to have helped!
We hope to work with you again in the future.
With kind regards,
Craggs Energy
Efficient and timely
We always get a timely reminder from Craggs to check our tank before busy times. This time we were quoted a fairly good price, oil delivered on time as alerted by text, and the guy called at the door to inform us of a slight leak in the tank shed which we were able to act on.
16 oktober 2020
Review zonder uitnodiging
Antwoord van Craggs Energy
Dear Valerie,
Thank you very much for your review and kind comments! We are so grateful to receive comments like this from our customers and we very much look forward to working with you again :)
With kind regards,
Craggs Energy
Excellent service and price
Excellent service and price, would highly recommend!
20 september 2020
Review zonder uitnodiging
Antwoord van Craggs Energy
Hello Laura,
Thank you very much for your review and kind comments!
We hope to work with you again in the future.
With kind regards,
Craggs Energy
Always helpful.
Always helpful.
Competitive prices.
Prompt delivery.
Thank you.
9 september 2020
Review zonder uitnodiging
Antwoord van Craggs Energy
Hello Peter,
Thank you very much for your review and consice comments!
We hope to work with you again in the future.
With kind regards,
Craggs Energy
Cragg Energy always deliver on time &…
Cragg Energy always deliver on time & are easy to deal with. Their pricing is transparent & the staff are friendly, efficient and pleasant. I have used them for Oil deliver since 2012.
8 september 2020
Review zonder uitnodiging
Antwoord van Craggs Energy
Dear M Duffy,
Thank you very much for your review and kind comments! We are so grateful to receive comments like this from our loyal customers and we very much look forward to working with you again :)
With kind regards,
Craggs Energy
I have been with Craggs Energy since…
I have been with Craggs Energy since 2017. I did a price comparison to check the current market value; Craggs actually came up as the most economical.
Delivery is very quick and does not require you to be there and the staff who take the order are friendly and polite. All in all and excellent service.
Karen Lumley
27 augustus 2020
Review zonder uitnodiging
Antwoord van Craggs Energy
Dear Karen,
Thank you very much for your review and kind comments! We are so grateful to receive comments like this from our loyal customers and we very much look forward to working with you again :)
Hope you have a lovely day.
Craggs Energy
Brilliant service very friendly staff…
Brilliant service very friendly staff and reasonable prices.
27 augustus 2020
Review zonder uitnodiging
Antwoord van Craggs Energy
Hello Danielle,
Thank you very much for your review and kind comments!
We hope to work with you again in the future.
With kind regards,
Craggs Energy
Sensible prices
Sensible prices, good customer service and they turn up when they say they will. Other providers don't always do this!
26 augustus 2020
Review zonder uitnodiging
Antwoord van Craggs Energy
Dear Owen,
Thank you very much for your review and kind comments!
We hope to work with you again in the future.
With kind regards,
Craggs Energy
Great Customer Service
Craggs are always friendly and eager to help, in fact our last order was delivered early just as the UK went in to lockdown!
Great customer service
21 augustus 2020
Review zonder uitnodiging
Antwoord van Craggs Energy
Dear D J Finch,
Thank you very much for your review and kind comments!
We hope to work with you again in the future.
With kind regards,
Craggs Energy
Very user friendly
Very user friendly. Competitive and reliable.
21 augustus 2020
Review zonder uitnodiging
Antwoord van Craggs Energy
Hello Jerry,
Thank you very much for your review and kind comments!
We hope to work with you again in the future.
With kind regards,
Craggs Energy
Great service received good value for…
Great service received good value for money highly recommend
20 augustus 2020
Review zonder uitnodiging
Antwoord van Craggs Energy
Hello Tracie,
Thank you very much for your review and kind comments!
We hope to work with you again in the future.
With kind regards,
Craggs Energy
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