Credit9 Reviews 4.186

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Both representatives were extremely helpful and knowledgable. My work schedule is crazy and I have a lot going on all the time with my kids so getting time to discuss my options was challenging and b... Toon meer

Beoordeeld met 5 van de 5 sterren

Jeanette S. was a superior team member who processed my application. She was very kind,courteous and professional when taking care of my accounts’ needs. She IS a very sweet person and would give her... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Karla Gurrola Castillo made my Credit9 experience great. She is knowledgeable about her company and explained every step of the process to me. Karla is great at what she does. I will recommend custome... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hi! Karla was incredibly efficient, she explained every step clearly and kept me fully informed. She was super friendly, approachable, and knowledgeable. I’m truly grateful for the experience. Thank y... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Financieel adviseur
  2. Leningbureau

Geschreven door het bedrijf

Credit9 was founded in 2017 and offers personal loans to consumers based on their credit history and financial situation. Our Loan Consultants assist with the credit application and the transparent approval process ensures we offer competitive rates with easy-to-understand terms. Credit9 loans range from $2,500 to $50,000, with terms up to 60 months, and provide a fixed interest rate with no prepayment penalties. Consolidating debts into a personal loan allows a borrower to make one fixed monthly payment that won’t fluctuate and may reduce the interest paid compared to traditional revolving credit issuers. Funds are typically disbursed within two business days, and our loan servicing team can assist with any payment-related questions.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Incredible experience

Everyone I talked was nice and explained everything to me. All my questions were answered and I feel so much better leaving my debt solutions in their hands.

22 februari 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Outrageous interest rate

I had a pretty decent credit score when I began with Americor and of course over the last seven months it dropped down to below 500 which is the credit score that was used to offer me the loan. I was unaware that this would be happening I assumed that the loan would be given to me at a better interest rate based on what my credit score was in the beginning starting with Americor. So anyone who asked me about Americorps and credit nine I'll be sure to let them know not to get duped like I did.

15 februari 2024
Review zonder uitnodiging
Logo Credit9

Antwoord van Credit9

We deeply apologize for any confusion or dissatisfaction you've experienced regarding the interest rate and the impact on your credit score. Your feedback is essential, and we take your concerns seriously.

We understand the importance of transparent communication and want to ensure that our clients fully understand the terms of our services. It's regrettable to hear that there was a misunderstanding regarding the interest rate and how it would be affected by changes in your credit score.

We are committed to addressing your concerns and finding a resolution. We will review your case thoroughly to ensure that your questions are answered and that any issues are resolved promptly.

Please allow us the opportunity to discuss this matter with you directly at officeofthepresident@americor.com. Your satisfaction is our priority, and we're dedicated to making things right.

Thank you for bringing this to our attention, and we appreciate your patience as we work to address your concerns.

Best regards,
Credit9

Beoordeeld met 2 van de 5 sterren

Clarification needed on your program to customers

No one returned my call to my initial issues with the loan as I feel credit 9 fees is extremely high. I was told different numbers and felt like I owed the same amount of debt I came in with. I signed the docusign in fear the work I had already put into getting out of debt would be waisted. They also switched my payment cycle and its been three months and still have paid one of my accounts off as promised and no call back from them neither.

27 december 2023
Review zonder uitnodiging
Logo Credit9

Antwoord van Credit9

I'm sorry to hear about the challenges you've encountered with our program and the lack of response to your concerns. Your feedback is important to us, and we want to address your issues as quickly as possible.

We apologize for any confusion regarding the program's details and the discrepancy in the numbers provided to you. Our goal is always to provide clear and transparent information to our customers, and it's concerning to hear that you feel this hasn't been the case.

Additionally, we apologize for the delay in paying off your accounts as promised and for the lack of communication from our end. This is not the level of service we aim to provide, and we will ensure that your concerns are addressed promptly.

Please allow us the opportunity to make things right by reaching out to you directly at officeofthepresident@americor.com to discuss your concerns and find a solution that meets your needs. Your satisfaction is important to us, and we are committed to resolving these issues to your satisfaction.

Thank you for bringing this matter to our attention, and we appreciate your patience as we work to address your concerns.

Best regards,
Credit9

Beoordeeld met 5 van de 5 sterren

Assured and quick response

Joseph made sure I had all of the information & timeline regarding my consolidation loan. The team worked quickly to ensure everything was done on time as promised.

21 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam end up owing just as much as you…

Scam end up owing just as much as you would’ve if you stayed in debt and they absolutely destroy your credit score in the meantime

3 januari 2024
Review zonder uitnodiging
Logo Credit9

Antwoord van Credit9

We're deeply concerned to hear about your experience, and we want to assure you that providing a valuable and trustworthy service is our utmost priority. We take your feedback seriously and are committed to addressing your concerns.

It's distressing to hear that you feel our program has not delivered the expected results. This falls short of the standards we set for ourselves, and we sincerely apologize for any inconvenience or distress this has caused you.

We would like the opportunity to investigate your case thoroughly and understand the specific challenges you've faced. Our goal is to provide effective solutions that alleviate financial burdens and improve our clients' financial well-being.

Please reach out to us directly at officeofthepresident@americor.com so that we can discuss your situation in more detail and work together to find a resolution. Your satisfaction and trust are of the utmost importance to us, and we are committed to doing everything we can to make things right.

Sincerely,
Credit9

Beoordeeld met 5 van de 5 sterren

Americor/Credit9 has done everything…

Americor/Credit9 has done everything they said they would do. I had questions about the loan, and they called and addressed all of my concerns. They seem to genuinely care about helping me rebuild my credit and not bankrupting me.

21 februari 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

It was fast and straight to the point

It was fast and straight to the point. Thanks for helping me pay off my outstanding debt and helping me understand the process. I do wish someone would’ve contacted me with final results and talked me through what was final and what to expect but end result was that it got done.

19 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I do recommend them if you want a fresh start.

From the very beginning the process was explained upfront, directly, and honestly. The customer service is outstanding (so far). The only thing I have issue with are the fees, the interest rate I received, and charges per settlement payment made. But, overall the Credit9 service as a whole (from my experience) has been a very honest and positive. I do recommend them if you want a fresh start.

20 februari 2024
Review zonder uitnodiging

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