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Credit Canada Reviews 194

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had a very positive experience with Credit Canada. They were professional, understanding, and truly supportive during a very stressful financial time in my life. They explained everything clearly, h... Toon meer

Beoordeeld met 5 van de 5 sterren

I am so grateful for the conversation and plan I was able to organize with Doris Asiedu, Credit Counsellor, today. Before I called I had been stressed about my debt and felt very confused on what to d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Doris was very professional in helping me come to an informed decision regarding my debts. She was friendly and supportive towards me. I really appreciated her patience and kindness !!! I feel like... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My experience My credit counsellor Doris A was such a pleasure to speak with. She was patient and walked me through my situation and possible solutions. I felt a huge weight lifted off my shoulder... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kredietadvies

Over Credit Canada

Geschreven door het bedrijf

For more than 50 years, Credit Canada has been providing debt relief to people just like you. As a non-profit organization and Canada's first and longest-standing credit counselling agency, we've helped thousands avoid bankruptcy, become debt-free and achieve financial wellness.

Our team of certified Credit Counsellors works with Canadians daily to find the right solutions based on their situation. Our services include confidential and free one-on-one financial counselling, low-cost debt repayment assistance and interest relief, and financial wellness education. We are also a financial literacy leader, providing insight and thought leadership for the media, community, and government-supported initiatives.

Credit Counselling Canada accredits Credit Canada, we have an A+ consumer rating with the Better Business Bureau, and our clients consistently give our team 5-star reviews on Google.

Credit counselling is confidential, non-judgemental and free. Our certified Credit Counsellors will review your debt situation, discuss your options, and take the time to explain the pros and cons of each. If our Debt Consolidation Program can provide the debt relief you need, our Counsellors will explain how it works, the benefits, and how to get started.

Visit us at www.creditcanada.com or call us at 1.800.267.2272 to speak to a credit counsellor right away.

Speak to a Credit Counsellor Now

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

194 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

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Beoordeeld met 5 van de 5 sterren

I was given options

I was given options, with all the drawbacks

3 februari 2026
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Antwoord van Credit Canada

Hi Lonnie, thank you for the 5-star review! We truly appreciate your support.

Beoordeeld met 5 van de 5 sterren

Above excellence in customer service

It is a very disheartening feeling when one realizes that after many months of trying to fix their financial difficulties on their own, that it just cannot be done. About the most stressful feeling in the world. And that is where this company came into play. I swallowed my pride and took a chance on a financial issue done entirely by my poor judgment, but there was no judgement when I reached out. Mr. Thonson is by far par excellence in compassion, kindness, and not making a person feel guilty for making poor financial choices. I should have gone with Credit Canada a year ago. I am so grateful for your help. Five stars, Mr. Thonson :)

28 januari 2026
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Antwoord van Credit Canada

Hi Stephany, thank you for the 5 stars and for your thoughtful words. Supporting our clients on their path to financial wellness is what drives us every day, and knowing that we made a positive impact for you makes all the difference. We’ll keep striving to deliver the same level of care and support to every person we serve.

Beoordeeld met 1 van de 5 sterren

Credit score disaster

They are not accurate enough in telling how your credit score would suffer even a year after clearing your debts. Some banks, like scotiabank, would screw up your credit profile. Please be aware.

1 januari 2026
Review zonder uitnodiging
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Antwoord van Credit Canada

Thank you for sharing your feedback. We’re sorry to hear about your experience. This is not the level of service we aim to provide. A member of our team will be reaching out to you shortly to better understand your concerns and work toward a resolution.

Beoordeeld met 5 van de 5 sterren

The assistance I received made me…

The assistance I received made me confident to carry through with the process of consolidation.

16 januari 2026
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Antwoord van Credit Canada

Hi Dean, your kind words mean so much—thank you for taking the time to leave us a review.

Beoordeeld met 5 van de 5 sterren

Very Good Organization

As of this writing am impressed and satisfied with ongoing discussions with the Representative I am dealing with.

13 januari 2026
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Antwoord van Credit Canada

Hi Jim, we’re so glad you had a positive experience. Thanks for sharing your feedback!

Beoordeeld met 5 van de 5 sterren

Cathy eased my fears and provided great…

Cathy eased my fears and provided great solutions for me. She's a real pro and it was a pleasure speaking with her.

15 januari 2026
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Antwoord van Credit Canada

Hi Sherif, your feedback truly inspires us. Every kind word reminds us why we do this work—thank you for sharing your experience!

Beoordeeld met 5 van de 5 sterren

Thank you Randolph

Randolph was so helpful in redirecting me to the help I needed for my situation! Unfortunately I couldn’t get help from credit Canada because I’m a resident of Quebec and laws are different here but he was kind enough to send me to a reliable source and I’m infinitely greatful for that it was all free mind you!! If you need any help CALL THEM they’ll schedule a call within the next 24hours and you’ll be able to breathe again

1 januari 2026
Review zonder uitnodiging
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Antwoord van Credit Canada

Hi James, we’re thrilled to hear about your positive experience. Thank you for trusting us and for helping us spread the word about our services.

Beoordeeld met 5 van de 5 sterren

Patient Counsellors

Brandon has been amazing in discussing my options. He's very patient.

6 januari 2026
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Antwoord van Credit Canada

Hi Anne Marie, your kind words mean so much. Thank you for taking the time to leave us a review.

Beoordeeld met 5 van de 5 sterren

Very informative staff

Very helpful and extremely patient

17 december 2025
Review zonder uitnodiging
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Antwoord van Credit Canada

Hi BA, thank you for the 5-star review! We truly appreciate your support.

Beoordeeld met 5 van de 5 sterren

Brandon Thonson is absolutely…

Brandon Thonson is absolutely incredible and was very helpful. Although we couldnt do much right now, I will highly recommend him to others

16 december 2025
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Antwoord van Credit Canada

Hi Tabetha, thank you for your thoughtful review! We’re grateful for the chance to support you and honored to know our work made a difference.

Beoordeeld met 5 van de 5 sterren

I had a great talk with Cathy

I had a great talk with Cathy, she was being really helpful on my situation and took care of my personal issue. Thank you so much!

12 december 2025
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Antwoord van Credit Canada

Hi William, thank you for the amazing review! We’ll make sure to pass this along to Cathy. She would be so encouraged by your kind words.

Beoordeeld met 5 van de 5 sterren

Very helpful

Cathy was wonderful. She really gave me guidance and answered all of my questions without hesitation.

3 december 2025
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Antwoord van Credit Canada

Hi Baily, thank you for your thoughtful review! We’re grateful for the chance to support you and honored to know our work made a difference.

Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐ Excellent Support from Brandon…

⭐⭐⭐⭐⭐ Excellent Support from Brandon Thonson

I am truly grateful for the support I received from Brandon Thonson at Credit Canada. He was incredibly helpful and patient, and he took the time to answer all of my questions clearly. Brandon made sure I fully understood and felt confident with his suggestions before moving forward.

He is a very cooperative, supportive, and knowledgeable counsellor. He listened to me carefully, guided me with compassion, and helped me feel more hopeful during a very stressful time.

Thank you, Brandon, for your professionalism and genuine care. I highly recommend him to anyone needing financial guidance!!

3 december 2025
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Antwoord van Credit Canada

Hi Ala, thank you for the 5 stars and for your thoughtful words. Supporting our clients on their path to financial wellness is what drives us every day, and knowing that we made a positive impact for you makes all the difference. We’ll keep striving to deliver the same level of care and support to every person we serve.

Beoordeeld met 4 van de 5 sterren

Helpful. Informative and Understanding.

Was a great help. Down to the information and letting me know, keeping me informed and up to date. Doing a proper breakdown and explaining the breakdown very clearly. Was Helpful. Informative, and was clear to Understand.

2 december 2025
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Antwoord van Credit Canada

Hi El, we’re so glad your experience was positive. Our mission is only possible because of the trust of clients like you. Thank you for allowing us to walk alongside you on your journey.

Beoordeeld met 5 van de 5 sterren

Amazing compassionate staff

Brandon is an amazing counsellor. He has so much knowledge to share and does so in a way that shows how compassionate and empathetic he is towards the people he helps. Making people feel relieved when facing the daunting realities of debt is such a gift. Thank you.

2 december 2025
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Antwoord van Credit Canada

Hi KB, thank you for taking the time to leave us a 5-star review. Your feedback is truly appreciated, and we’re glad to know our support made a difference.

Beoordeeld met 5 van de 5 sterren

Helpfull

Very promp quick and kind

24 november 2025
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Antwoord van Credit Canada

Hi Kim, we’re so glad you had a positive experience. Thanks for sharing your feedback!

Beoordeeld met 5 van de 5 sterren

Great company

Great company, if you’re in need of help with a sticky financial situation. Before you go giving up give them a chance to try and help. I was contemplating bankruptcy. And they helped me see there is a light at the end of the tunnel. Thanks again credit counselling Canada. 😊

27 november 2025
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Antwoord van Credit Canada

Hi Holly, your words mean more than you know. At Credit Canada, we strive to provide not just solutions but also hope and encouragement. Reviews like yours affirm that we’re making a real difference.

Beoordeeld met 5 van de 5 sterren

Great service with genuine and compassionate advisors

Doris was wonderful to work with. She provided me with all of my options and explained them in great detail and how they would impact me. We found a great option that gets me moving in a positive direction and I couldn't be anymore thankful for her. I feel like a weight has been lifted on my chest and I can finally breathe. Thank you so much Doris.

27 november 2025
Review zonder uitnodiging
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Antwoord van Credit Canada

Hi David, thank you for such a kind review. We’re grateful you took the time to share your experience. Knowing that our work has helped in a meaningful way encourages us to keep striving toward our mission of supporting individuals through their debt-free journey.

Beoordeeld met 5 van de 5 sterren

I felt like I was talking to a friend

I felt like I was talking to a friend, they listened to me ramble about my debts and whatnots and gave me a solution

18 november 2025
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Antwoord van Credit Canada

Hi Tyreke, thank you for your thoughtful review! We’re grateful for the chance to support you and honoured to know our work made a difference.

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