I had quite an important financial issue which was causing me stress. I spoke with Keshav Mathoorah, who was kind and helpful. Not only resolved my issue, but made me feel calm. I'm not a fan of credi... Toon meer
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Lees wat reviewers zeggen
Just needed to make some general inquiries about car financing options, and got everything i needed. Stephanie Nangogo was my advisor and was incredibly professional, polite and lovely to talk to. Com... Toon meer
Bedrijf heeft geantwoord
I have been on IVA with CreditFix for 3 years now. Any time I had any issues with payments, change of circumstances they were helpful and understanding. I have to give shoutout to Paul Breslin for exp... Toon meer
Bedrijf heeft geantwoord
I made a phone call to Creditfix this morning as I had a query and I spoke with Jayshree Ramkhelawan. I ended up getting very upset due to personal reasons and Jayshree was so understanding and helpfu... Toon meer
Bedrijfsgegevens
Over Creditfix
Geschreven door het bedrijf
Creditfix and UK Debt Expert are two of the UK's leading debt help companies. As part of the Creditfix Group they provide confidential support to those in need. Talking about debt isn't always easy, that's why our experts are proud to offer friendly, non-judgemental guidance on all the solutions available to help people make informed decisions for a brighter financial future.
Write off up to 81% of your unsecured debts
We've helped over 185,000 people out of debt and we can help you
How much debt do you have?
Contactgegevens
4 West Regent Street,Glasgow, G2 1RW, Glasgow, Verenigd Koninkrijk
- 0141 565 1300
- customerservice@creditfix.co.uk
- creditfix.co.uk
4,9
Uitstekend
44K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Spoke to Charles M today to get a…
Spoke to Charles M today to get a payment issue sorted. This got resolved promptly and professionally. Thank you.
28 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Someone actually cares for the customer
Sandhya Nowbuth was extremely helpful today. I had made a couple of calls previously and was just given the run around no one was actually helping with my issue.
Sandhya looked at my file listened to what I needed and had sorted the issue within 2 minutes. She was polite friendly and actually seemed to care. Thank you
28 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Excellent customer service.Very polite
Excellent customer service.Very polite. A joy to talk to. Very professional.
28 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
I am really grateful to Avikesh…
I am really grateful to Avikesh Seetaram. He was of great help to me today. I have been struggling with the issue I had with getting a car finance, and he made it so easy for me today and sorted out my problem. Thanks again Avikesh.
28 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
VIdhee Boyjoo, level 1 advisor
VIdhee Boyjoo,
Very pleasant helpful answered my questions effectively and had a good knowledge of her job.
A pleasure to deal with...5 stars to her.
Thank you
27 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Jayshree Ramkhelawon
I called Creditfix today to inform them that I was soon to go on maternity leave and discuss what that means for me. Jayshree Ramkhelawon dealt with the call quickly and efficiently, she put my mind at rest. Thank you so much!
27 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Exceptional service
Exceptional service, Keertisha Seeram dealt with my enquiries swiftly and professionally, very pleasant lady. Would highly recommend this service, as they go above and beyond to help you.
27 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Very good customer survive and very…
Very good customer survive and very helpful
27 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
I received an email today saying that I…
I received an email today saying that I have some refunds to receive and as many of us are skeptical with emails that could be scams , i preferred to call the number I had and a really nice lady answered. MANDANEE was very lovely and indeed I have some refunds to receive and she helped me through the process.
27 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Ishitah Jeebun Done a quick job sorted…
Ishitah Jeebun Done a quick job sorted what I needed thank you
27 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Customer service from Durgesh Udhin which was professional and helpful
Customer service from Durgesh Udhin
22 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Toni dealt with my issue
Toni dealt with my issue, professionally and friendly.
23 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Ishitha Jeebun was remarkable
Ishitha Jeebun was remarkable, she made me feel relaxed whilst I was put on hold.
She dealt with my issue perfectly.
24 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Great service and staff understanding…
Great service and staff understanding of my needs throughout my IVA journey.
24 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
When I called to check the validity of…
When I called to check the validity of my IVA I spoke to a young lady called Vidhee Boyjoo . I would like to say how patient she was with me and was very helpful and told me everything I needed to know. Thank you Vidhee.
24 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Wonderful experience with CreditFix customer service
I've got one year left with my IVA and I've had such thorough and consistent service the past 5 years. Every agent I have spoken with has been helpful, considerate and caring. My annual reviews are seamless and easy, the stress has been taken out of all interactions I've had with CreditFix. I have ADHD and I find dealing with money matters/paperwork rather distressing but I have always had help when I've needed it.
Today I spoke with Sheik Toraub who was incredibly kind, helpful and reassuring - he really is an asset to CreditFix. I have to compliment his phone ettiquete, it was really reassuring, especially considering I was saying a lot of information barely taking a second to breathe! He gave me all the information I needed to declare further income. I feel like a weight has been lifted and can relax a bit.
24 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
She's very helpful and knows how to…
She's very helpful and knows how to treat customers
24 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
shocking customer service
credit fix was brilliant with sorting our IVA and while we were init,
HOWEVER, they have been absolutely awful in closing our case!
We made our LAST payment 18 months ago, they have since still not closed our case and we have received no correspondence that our case was still open!
It's only because we have gone in for a mortgage which obviously didn't get approved that we have been told our case is still active.! So to any lender for a mortgage, we still have an open IVA!
Myself and husband have both spoken to credit fix, only be told we still have to wait another 3/4 weeks to see if the finance team, who are dragging their heels closing our case have closed it! And conveniently there isn't a contact number for the finance department so I can't speak to them directly!
This is absolutely disgusting, we have done everything our end, payments made on time the lot and they are now preventing us buying our own home!
oh and the icing on the cake is we will still have to wait the time period for the IVA to no longer appear on our credit files!
would not recommend!!
24 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Thank you for your review.
I am sorry to hear about your recent experience with us.
We'd like the opportunity to resolve any issues you are experiencing; if you could email the complaints team at complaints@creditfix.co.uk with your contact details we will ensure a member of our complaints team contacts you.
Excellent service
Excellent service. Super understanding and extremely helpful. Definitely a top company and lovely people 👍😊
24 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
The lady i delt with was extremely…
The lady i delt with was extremely helpful and kind .She sorted things straight away . Very kind caring
24 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
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