I had quite an important financial issue which was causing me stress. I spoke with Keshav Mathoorah, who was kind and helpful. Not only resolved my issue, but made me feel calm. I'm not a fan of credi... Toon meer
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Lees wat reviewers zeggen
Just needed to make some general inquiries about car financing options, and got everything i needed. Stephanie Nangogo was my advisor and was incredibly professional, polite and lovely to talk to. Com... Toon meer
Bedrijf heeft geantwoord
I have been on IVA with CreditFix for 3 years now. Any time I had any issues with payments, change of circumstances they were helpful and understanding. I have to give shoutout to Paul Breslin for exp... Toon meer
Bedrijf heeft geantwoord
I made a phone call to Creditfix this morning as I had a query and I spoke with Jayshree Ramkhelawan. I ended up getting very upset due to personal reasons and Jayshree was so understanding and helpfu... Toon meer
Bedrijfsgegevens
Over Creditfix
Geschreven door het bedrijf
Creditfix and UK Debt Expert are two of the UK's leading debt help companies. As part of the Creditfix Group they provide confidential support to those in need. Talking about debt isn't always easy, that's why our experts are proud to offer friendly, non-judgemental guidance on all the solutions available to help people make informed decisions for a brighter financial future.
Write off up to 81% of your unsecured debts
We've helped over 185,000 people out of debt and we can help you
How much debt do you have?
Contactgegevens
4 West Regent Street,Glasgow, G2 1RW, Glasgow, Verenigd Koninkrijk
- 0141 565 1300
- customerservice@creditfix.co.uk
- creditfix.co.uk
4,9
Uitstekend
44K reviews
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Very helpful agent
I contacted Creditfix today via the live chat to ask a few questions just for some clarification. The agent I spoke to, Toni-Jaye, was very helpful and friendly. My IVA is due to end next August and I've never experienced any issues with this company for the time that I've had the IVA.
24 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Great help
Ishitah Jeeb was great help and very attentive. She also lifted my mood and made me feel proud of myself
Interaction like this on cases like this are much appreciated
24 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Direct debit
I have had some issues with my d.d. and Toni-Jaye was very helpful and supportive, she has managed to sort everything out for me. Very pleasant and friendly person to talk to! 🙏🏻
24 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Very helpful and professional advice.
I have just successfully completed my five year IVA and would like to thank Shifa Barahim and all her colleagues at Creditfix for the wonderful service I received.The advice and support was invaluable in guiding me through the entire process to its conclusion.
I therefore have no hesitation in recommending this organisation to anyone who may be in a similar situation and worried about debt.
Once again many thanks.
Craig Lewington
24 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Re:Direct Debit Guarantee
Re:Direct Debit Guarantee : I was amazed to Finally get Direct Debit payment secured as the Rep : Ruth , reassured that this is now the new format of payment solution . ☺️
23 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Trevor Malsbury was a real pleasure
Trevor Malsbury was a real pleasure, very personable and knew the answer to everything I was asking. Great customer service.
23 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Excellent sevice from Paul Breslin
Excellent sevice from Paul Breslin. He was extremely understanding of my situation, friendly and easy to talk to.
23 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
I was very happy with the help of Ruth…
I was very happy with the help of Ruth Stefali in dealing with my enquiries and providing me with all the information i needed.
She was very professional and informative.
23 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
A query IVA
Trevor M - Customer Contact Specialist. He was extremely knowledgeable, polite, friendly & professional in his approach. My query was resolved almost immediately. No being past from pillar to post. No excessive waiting time on the phone. My experience today equals, good results in a timey fashion
23 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Paul was amazing
Paul was amazing, and very understanding! Trying to find help and solutions. Nothing was to much. Thanks Paul.
23 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
A big Thanks to Paul and the team for…
A big Thanks to Paul and the team for understanding my issue today he put me at ease and I appreciate his help thanks again. Brilliant service keep it up.
Thanks
23 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Very professional & informative .
Very professional & informative .
23 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
The lady on the phone was very helpful…
The lady on the phone was very helpful and helped solve my issue straight away. The issue was my own fault as I had a new bank card and forgot to update my deteails!
She was very polite and had all the information necessary.
23 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Toni-Jaye was great dealing with my…
Toni-Jaye was great dealing with my account quickly and precisely. My account is all up to date now, thank you
23 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
I had all the help I needed for sending doc over
I had all the help I needed and all the information required where explained to me - very polite and helpful
23 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Good customer service
I spoke with yuvranne and she handled every question I had professionally and continued with follow up to make sure the experience was seamless. I appreciate her and the team for their help and support throughout this process.
22 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Issue sorted in a very pleasant discussion
I had an issue this month which required some explanation. I was lucky enough to speak to an officer called Paul Breslin. Thoroughly understanding, thoughtful and incredibly pleasant. He put my mind at rest and sorted my query without a problem. He also explained the whole process to me, which was invaluable. Paul is a credit to this company. Thank you
22 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
AVOID AT ALL COSTS!
If i could put zero stars in would! AVOID AT ALL COSTS! THE MOST INCOMPETENT COMPANY I HAVE EVERY DEALT WITH. DO NOT USE THEM OR FREEMAN JONES AS THEY WILL TRANSFER YOUR CASE TO THEM WITHOIT CONSULTATIO N AND YOUR STUCK WITH THIS CRAP COMPANY. 6 months and counting trying to settle the debt and still getting nowhere. Hundreds of emails and official complaints and just fobbed off
22 juli 2026
Review zonder uitnodiging
Antwoord van Creditfix
We take all complaints seriously and strive to provide the best possible service to our customers.
We apologise for any inconvenience this may have caused and assure you we will address and resolve your concerns.
Your complaint is currently being investigated by our Compliance Department and a formal response will be issued to you within 8 weeks.
Thank you again for bringing this to our attention. Your feedback helps us to improve our services and ensure that all of our customers have a positive experience with us.
If you wish to discuss this matter further, please contact us at complaints@creditfix.co.uk
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