Quick to reslove issues, and very helpful in explaining their data and how best to use it. Extensive data sets, both domestically and abroad. Great user experience and dashborad.
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Lees wat reviewers zeggen
We recently signed up for Creditsafe and have been extremely pleased with their services. The platform is easy to use, and the information provided is thorough and valuable.
We are brand new to Creditsafe. Brian was knowledgeable and clear to my first inquiry. 10 of our staff members viewed Brian's demonstration and were very impressed. All agreed that there was no que... Toon meer
Nice to see who I will be working with and have a good conversation instead of just through email interaction.
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Our team at Creditsafe knows that high quality data on the health of your suppliers, vendors and partners is critical to making smart business decisions. As the world's most used provider of business credit reports and a comprehensive database of 320 million companies worldwide, Creditsafe strives to give financial professionals useful insights on companies whether they're large, small, global or domestic. Let's talk about how our data can help meet your business needs.
Geschreven door het bedrijf
- Promise 1
- Dedicated Account Mananger in the US
- Promise 2
- Freedom Access, up to 49,999 US credit reports included with all packages
- Promise 3
- We will never auto-renew your contract
Contactgegevens
4635 Crackersport Rd, 18104, Allentown, Verenigde Staten
- (855) 551-6903
- csusmarketing@creditsafe.com
- creditsafe.com/us/en.html
4,7
Uitstekend
629 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 20% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Long Time user of CreditSafe
I have used Credit Safe for quite a while at two different companies. Never had a problem at either company. Very accommodating and responsive. Great credit product.
7 februari 2025
Very easy to use and very comprehensive
5 februari 2025
Great customer service
Great customer service. Good pricing. Plus you get a clear and quick look at all credit information without waiting for days.
29 januari 2025
Helps you keep track of your business…credit score
Helps you keep track of your business credit score and offers suggestions on how to fix excellent customer service by assigning you a account manager
29 maart 2024
Easy to work with & follow
Easy to work with & follow, quick response time, friendly team! Thank you!
23 januari 2025
My rep is super helpful and very…
My rep is super helpful and very communicative. Anytime I have had to deal with customer service it's been a great experience.
24 januari 2025
Leighton took the time to help us…
Leighton took the time to help us understand the platform.
23 januari 2025
Great customer service
My account manager was very thorough going over the renewal and made me aware of other services offered.
23 januari 2025
So far so good
So far so good. We just signed up yesterday, I am still navigating through it. I do like the fact you can make the report what you need it to be and remove some of the unnecessary things.
23 januari 2025
Good presentation on what you can do…
Good presentation on what you can do with Creditsafe. Although a little pushy to sign up right away.
21 januari 2025
CreditSafe
CreditSafe, ok but not ok.
CreditSafe increased our costs by 66% in one year. Now look, we all are aware of price increases and we have to roll with them but an increase of $1,000 for the year is greedy and unacceptable. There wasn't even an offer to a slight discount for the year being that there was such a high increase.
We would've accepted (and budgeted for 20-25%) but 66% is certainly not the way to treat customers what have been around for many years.
Next year we will be seeking an alternative route just because there was ZERO intent to negotiate or even treat us as a small business as we truly are.
20 januari 2025
Bonnie is very helpful
13 januari 2025
Creditsafe USA is not at all like the…
Creditsafe USA is not at all like the competition.
The software is worry free.
The solutions provided are exactly what is needed and ...
Our Customer Service Rep is out of this world.
14 januari 2025
You can start by furnishing the correct…
You can start by furnishing the correct information for your report. Your reports cannot be trusted so why would anyone want to subscribe to your service. I am convinced that you have someone who is intentionally
supplying incorrect information in our report .
14 januari 2025
Antwoord van Creditsafe USA
We're sorry that you're not happy with the quality of service and data provided in our reports. We take concerns like this very seriously. We've started an investigation into your issue and are working with our data team to make sure the data represented in your report is accurate. We recommend you also reach out to your suppliers to verify that payment data they have shared with us is accurate. If you have any other questions, please don't hesitate to reach out to us. We're always here to help.
Credit Safe Sales
Credit Safe Sales was patient, they listened, and were responsive to our needs. The Credit Safe product was found to be competitive with DNB, so moving to Credit Safe as our primary provider was easier, yet still a major change for Zeus.
31 december 2024
Gabriel was really helpful
Gabriel was really helpful! I probably asked him the same questions multiple times and answered them patiently.
10 december 2024
The efficiency of trade tape scoring
The efficiency of trade tape scoring, 3DLedger updates, and file append processes needs enhancement. Additionally, data matches are occasionally incorrect.
23 december 2024
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