CRI Genetics Reviews 2.080

Antwoord van CRI Genetics

14 okt 2025

Thank you so much for the wonderful feedback! We're so glad to hear that you found the reports both timely and extensive. It’s always great to know our customers are enjoying the depth of the information provided. We truly appreciate your kind words, and we're excited that you're having such a positive experience with CRI Genetics!

Antwoord van CRI Genetics

14 okt 2025

Thank you so much for sharing your experience! We're thrilled to hear that the CRI Genetics DNA test has been so informative and valuable for you. It’s great to know that the Health Reports are providing insights that are helping you take positive steps for your health. The discovery about your preference for tea being genetic is such a cool example of how DNA can impact our preferences and behaviors!

We truly appreciate your feedback, and we're so glad we could provide you with a meaningful experience.

Thanks again for choosing CRI Genetics—your satisfaction means the world to us!

Antwoord van CRI Genetics

14 okt 2025

Hi Effie! Thank you so much for sharing your thoughts with us and for expressing something so meaningful. You’re absolutely right that the knowledge and experiences of our elders are truly priceless, and we deeply appreciate the value you place on legacy and history.

We understand that cost can be a concern, especially for seniors, and we don’t want that to stand in the way of exploring your story. While our prices reflect the research and technology behind our reports, we are looking forward to offering occasional promotions and discounts to make them more accessible.

I’ve noted your feedback and will forward it to our management team for consideration in future offers. Please feel free to reach out anytime, I’d be glad to let you know when a discount becomes available.

Antwoord van CRI Genetics

10 okt 2025

Hi Dan,

Thank you for sharing your honest feedback. We truly understand your frustration, and I’m sorry to hear that your experience didn’t meet expectations.

Our ancestry and trait reports are based on CRI Genetics’ own proprietary algorithms and reference databases, which may differ from other companies such as Ancestry, 23andMe, or Geno 2.0. Because each company uses its own population samples and statistical models, it’s normal for results to vary between providers.

As for the traits, they are based on genetic correlations identified through peer-reviewed studies. However, genetics is only one piece of the puzzle, lifestyle and environment can also strongly influence how traits appear in real life, which can sometimes make your results seem opposite from experience.

We appreciate your comments about pricing and report clarity as well. Feedback like yours helps us continue improving the quality and value of our reports. Please reach out to us by sending us an email to support@crigenetics.com or calling our customer care team USA 1-800-571-9216; UK +44 8002081204 so we can take a closer look at your results or explain any part of the reports in more detail. We look forward to a productive conversation with you to ensure you get the level of satisfaction you deserve. Have a great day!

Antwoord van CRI Genetics

7 okt 2025

Thank you again for taking the time to share your experience—we’re truly grateful for your feedback!

We’re so glad to hear you had a positive interaction with our Customer Support team. Your kind words mean a lot to us!

Regarding your health report results and maternal haplogroup concerns, we’d like to provide some helpful context. It's completely valid to have questions, and we’re here to support you every step of the way.

Why Your Health Reports May Not Match What You Know

1. Environment and Lifestyle
Even with a genetic predisposition, your lifestyle, diet, and environment play a big role in how those genes are actually expressed in your body.

2. Traits Are Influenced by Multiple Genes
We focus on key gene markers supported by scientific research. However, many traits are impacted by a combination of genes—some of which may not yet be fully understood.

3. Genes Can Be Switched On and Off
Through epigenetics, we know that genes can activate or deactivate over time due to stress, diet, and other life changes. This means that even if you have a certain gene, its effect can vary depending on how it’s expressed.

We also understand your concern regarding the maternal haplogroup report. These results are based on ancient DNA markers that trace deep maternal ancestry—often spanning thousands of years. This means the origins identified may not reflect recent generations or the physical appearance of more immediate family members.

That said, if you'd like us to review your maternal haplogroup results more closely or provide clarification, we’d be more than happy to help.

You can reach us through any of the following:

Email: support@crigenetics.com
Live Chat: Available on our website
Phone: 1-800-571-9216
Facebook Messenger: @CRIGenetics

Thank you again for being part of the CRI Genetics community. We value your trust and look forward to assisting you further!

Antwoord van CRI Genetics

7 okt 2025

Thank you for reaching out and sharing your concerns—we completely understand how important it is to feel confident in your DNA results, especially when comparing them with close family members.

Even siblings with the same parents can have significantly different results because each person inherits a unique combination of DNA from both parents. In fact, siblings only share about 50% of their DNA on average, which can lead to noticeable differences in ancestry composition.

As for your uncle, differences may also appear depending on which side of the family certain traits or ancestry are passed down from.

That said, we never want you to feel disappointed or unsure. We’d love the opportunity to take a closer look at your results and help clarify anything that may seem confusing.

You’re welcome to reach out to us through any of the following:

Email: support@crigenetics.com
Live Chat: via our website
Phone: 1-800-571-9216
Facebook Messenger: @CRIGenetics

We’re here to help and would be happy to assist you in understanding your results better. Your trust means everything to us, and we truly value you as part of the CRI Genetics community.

Antwoord van CRI Genetics

4 okt 2025

Hi James! Thank you for your feedback. We are sorry to hear you feel that the haplogroup reports didn’t provide the level of detail you were expecting. Haplogroup reports trace deep ancestry lines that go back thousands of years, showing the migration paths of your paternal or maternal lineage. Because these reports focus on very ancient genetic history, they may feel less detailed when compared to more recent ancestry breakdowns.

That said, the science behind haplogroups is very precise and offers a unique look into the ancient origins of your DNA. We truly value your perspective, and I’ll be sure to share your comments with our team as we work on ways to make these reports feel more informative and engaging.

Please reach out to us by sending us an email to support@crigenetics.com or calling our customer care team USA 1-800-571-9216; UK +44 8002081204. We look forward to a productive conversation with you to ensure you get the level of satisfaction you deserve. Have a great day!

Antwoord van CRI Genetics

4 okt 2025

Hello Judith! Thank you for sharing your honest feedback. We are sorry to hear that the reports did not meet your expectations. Our goal is to provide both ancestry insights and genetic trait information based on scientific research. While some traits may feel broad, they are generated from well-studied genetic markers, which can sometimes result in generalized findings.

We understand you were hoping for something more individualized and scientific in detail, and your perspective is very valuable to us. We'd be happy to walk you through your results so you can see how the information connects to your unique DNA profile, and also point out where more detailed insights can be found in your account.

Your feedback helps us refine how we present our reports to make them clearer and more meaningful. Please reach out to us by sending us an email to support@crigenetics.com or calling our customer care team USA 1-800-571-9216; UK +44 8002081204. We look forward to a productive conversation with you to ensure you get the level of satisfaction you deserve. Have a great day!

Antwoord van CRI Genetics

4 okt 2025

Hello Maria! Thank you for sharing your thoughts. I understand how it can feel disappointing if the report seems too general. As to what you have said about the reports being too vague, please know that we value our accuracy over precision, and so the chosen regions/ information allows us to have our 90%+ accuracy rate. But as our algorithm is constantly improving, being able to provide state of the art ethnicity estimates that are not only accurate but highly precise is one of our top priorities. If we get to provide you with a more detailed breakdown of your results, we will surely let you know via email.

To clarify, the ancestry and traits reports included in your kit are part of the standard package. Some additional health-related reports are available separately, which is why you may have seen an option to purchase more.

We truly value your feedback, as it helps us improve both the way we present our reports and how we set expectations from the start. If you’d like, I’d be happy to walk you through what is included in your current package and what additional options may be available. Please reach out to us by sending us an email to support@crigenetics.com or calling our customer care team USA 1-800-571-9216; UK +44 8002081204. We look forward to a productive conversation with you to ensure you get the level of satisfaction you deserve. Have a great day!

Antwoord van CRI Genetics

30 sep 2025

Thank you so much for sharing your experience! We’re thrilled to hear that you found your results both interesting and insightful, and that you discovered some new surprises along the way. We truly appreciate having you as part of our community and look forward to supporting you as you continue exploring your ancestry!

Antwoord van CRI Genetics

30 sep 2025

Hi Rico! Thank you for sharing your thoughts. We understand that some traits, like having a sweet tooth, may feel obvious or already known. These reports are meant to highlight how your DNA can influence everyday traits, some may confirm what you already experience, while others might reveal patterns you hadn’t considered.

Your feedback is valuable, and we’ll keep it in mind as we continue working to make our reports more insightful and meaningful. Please reach out to us by sending us an email to support@crigenetics.com or calling our customer care team USA 1-800-571-9216; UK +44 8002081204 should you have any questions. Have a great day!

Antwoord van CRI Genetics

22 sep 2025

Thank you for your feedback—We're sorry to hear you feel overwhelmed by the information and costs.

You can always unsubscribe from our marketing emails if you prefer not to receive additional offers.

Since our promotions and offers can vary daily, please feel free to send us a message anytime via email, phone, chat, or Facebook Messenger. We’re happy to provide you with the most current information and assist you directly.

Antwoord van CRI Genetics

20 sep 2025

Hi Rondi! Thank you for sharing your feedback! We're glad to hear you were pleased with the speed of your DNA results and found value in the ancestry reports. If there's anything else we can do to support your experience, please let us know! You may reach out to us by sending us an email to support@crigenetics.com or calling our customer care team USA 1-800-571-9216; UK +44 8002081204. Have a great day!

Antwoord van CRI Genetics

20 sep 2025

Hi Michael! Thank you so much for your kind words! We’re thrilled to hear that you had a smooth and informative experience with our service. It’s great to know that the detailed information and expanded options met your expectations. Rest assured that we continue to update our algorithm and database to help improve our services as well. Have a great day!

Antwoord van CRI Genetics

12 sep 2025

We're so glad to hear you're enjoying your results — it’s always exciting to explore the unique traits that make you you!

We're thrilled that you're looking forward to the Family Tree feature. It's a great way to dive even deeper into your ancestry and see how everything connects.

Thank you for being part of the CRI Genetics family — we’re honored to be part of your DNA discovery journey!

Antwoord van CRI Genetics

12 sep 2025

Thank you so much for your feedback — we're glad to hear you enjoyed exploring your ancestry! It’s such a fascinating journey.

Regarding your health and trait reports, we understand how it can be surprising when the results don’t fully match what you’ve personally experienced. Meanwhile, we’d love to share a few helpful insights into why that might happen:

1. Environment & Lifestyle
While your DNA provides a blueprint, the way your genes are expressed can be influenced by your environment, lifestyle, and overall health habits. These external factors often play a major role in shaping the final outcome.

2.Traits Involve Multiple Genes
Most traits aren’t determined by a single gene. Instead, they are influenced by multiple genes working together. While our reports analyze key markers that science has linked to specific traits, there are still other genes involved that may affect your individual experience.

3.Genes Can Switch On and Off
Throughout our lives, certain genes can become more or less active due to a process called epigenetics. While your DNA sequence remains unchanged, chemical signals in your body can cause some genes to “turn on” or “off,” impacting how they function. This can explain why you may have a gene for a trait (like an allergy) without actually experiencing the symptoms.

We truly appreciate you being part of the CRI Genetics family, and your feedback helps us grow and continue delivering meaningful insights.

Antwoord van CRI Genetics

9 sep 2025

Thank you so much for sharing your experience! We're thrilled to hear that you enjoyed most of the reports and that they helped confirm some of your suspicions while also providing some exciting surprises. It’s also great to know that you found the pre-results messages interesting and that you appreciate the privacy—your trust is important to us!

Regarding your question about exploring your father’s lineage, we're happy to help with that! Please reach out to us via email, phone, chat, or even Facebook Messenger, and we’ll guide you through the options available to help you explore your paternal line in more detail.

Antwoord van CRI Genetics

9 sep 2025

Thank you for sharing your feedback with us. We completely understand your frustration with feeling like the available information doesn’t go as deep as you'd like without purchasing additional reports. We strive to offer valuable insights, but we also aim to provide an affordable starting point for all of our customers. Our additional reports are designed to offer more detailed and specific information for those who want to explore their ancestry and genetics further.

That said, we genuinely appreciate your input, and we’re always working to improve the user experience.

Antwoord van CRI Genetics

7 sep 2025

Hello! We’re very sorry to hear about your disappointment and that your results didn’t match your expectations. DNA testing can sometimes feel confusing, especially when the findings don’t seem to align with family stories or records. Our reports are based on comparing your DNA to reference populations, which can sometimes highlight deeper or less-documented ancestry.

That said, your trust matters to us, and we’d be happy to review your case again to help clarify your results and address your concerns more thoroughly. Please reach out to us by sending us an email to support@crigenetics.com or calling our customer care team USA 1-800-571-9216; UK +44 8002081204. We look forward to a productive conversation with you to ensure you get the level of satisfaction you deserve. Have a great day!

Antwoord van CRI Genetics

3 sep 2025

Thank you so much for your kind words! We’re thrilled to hear that you had a smooth and informative experience with our service. It’s great to know that the detailed information and expanded options met your expectations.