SCAMMERS ARE BACK! PLEASE DO NOT ORDER THESE PEOPLE TOOK OVER £300 IN 2024 AND NEVER SENT MY ORDER THEN CLOSED DOWN WEBSITE AND NOW BACK.
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Lees wat reviewers zeggen
This company used to be legit, but now I believe something has happened. Placed order 15 Feb 2024 and order was never fulfilled. Same as the others are saying, I've messaged and received no replies. T... Toon meer
I'm very disappointed with this product as I had such high hopes for it but unfortunately when used as well as following instructions the only thing it'd done is made my complexion slightly darker and... Toon meer
This company have no customer heart but just want to have their monies.I purchased from the company from 2st of Dec,till now no communication,No shipping,it’s been 13days,I sent several messages but... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Cosmetische producten leverancier
- Cosmetische producten groothandelaar
- Huidverzorgingskliniek
- Vitamine- en supplementenwinkel
Informatie afkomstig van verschillende externe bronnen
A revolutionary skincare company specifying in pharmaceutical-grade ingredients for optimum results.
Contactgegevens
130 OLD STREET, EC1V 9BD, LONDON, Verenigd Koninkrijk
- info@crystalglow.co.uk
- crystalglow.co.uk
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Bad experience
Bad experience, I complained about the product I received, none of you came back to me , I will work in myself to request my refund and return the product. I spent a lot of money and I can not let it go just like that.
The customer service is extremely poor
The customer service is extremely poor, at all times. They take weeks to respond to emails, and there is no contact number to call. When they finally sent a document, it didn't match the details of the details they supplied, and it's been so hard to get them to do the right thing. The purchase is useless without the right documentation.
I have always been satisfied with the…
I have always been satisfied with the products & loyal to CG , but this time I spent more money and was let down. The suppositories were all broken and pebbled. Even refrigeration didn’t do anything , I won’t buy this product anymore and a discount cannot fix this
New customer
I am just starting to use the product x 1 week, I don't have any results yet. I need more time.
Shame about the Service
Product good.
Delivery time terrible. Customer service also terrible.
Will not recommend or use again.
It’s been over 16 days since I was…
It’s been over 16 days since I was informed that my order had been dispatched. I still have not received my order.
Watery products and no response from…
Watery products and no response from customer service
I was very pleased with my purchase
I was very pleased with my purchase. It came on time and in perfect condition. It meets its expectations.
So far customer service has been…
So far customer service has been extremely slow. I was sent out of date stock. I've emailed them about this and still no response.
Terrible service and really unreliable
Terrible service and really unreliable. Does not respond to emails. Lost package and no resolution.
The products are just waouuuuu more…
The products are just waouuuuu more than amazing, the price and everything is very good.
I did receive the order
I did not receive the order. I emailed the company a few times but I did not get a reply. The order was over £100. Very disappointing
Very disappointed
Very disappointed, no contact number to reach out to the store. i haven't received my order since December last year. royal mail shows the products have gone back to the seller. the signature as proof. no one has reached out to me yet for a refund or to resend the items. i have email several times and have messaged on fb and Instagram, haven't heard anything so far. its very upsetting .
Since I’ve made a order on 21 feb I…
Since I’ve made a order on 21 feb I haven’t receive it and I make a complain nobody reply on my email you guys need to be serious about your business no telephone number I’m so disappointed
Inadequate service!!
I am not impressed with this company’s service at all. I ordered 500ml of “12% AHA Lactic Acid Exfoliant” and only received 250ml. Since last week, I have emailed their customer service multiple times to send the missing portion of my order and I have been completely ignored and disregarded. This is not the first time it has happened and if I do not receive the missing portion, I will have to shop with another company.
Excellent service
Excellent service. Delivered on time. Good quality and well packaged. Highly recommended
I ordered my products back in November…
I ordered my products back in November of 2021. I received the DHL shipping notice with the expected arrival date but after movement stopped on my package I contacted DHL and they informed me my order had been returned to sender. I contacted the seller several times via email and Facebook but I never received a response. I was really excited to try the products I ordered (over $1,000 worth) because they had good reviews but I guess now that will never happen. This was a real disappointment! As a business, customer service should be priority. Do better!
Five star service and phenomenal…
Five star service and phenomenal products, especially vit c toner.
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