CrystalPlus.com Reviews 797

The product arrived earlier than estimated delivery. It was exactly like the picture and the font and our company logo was perfect. I did have to call in to ask a couple of questions, the young lady I spoke to was so nice and helpful. I would definitely order again from CrystalPlus.

Service was fast and the final product was exactly what I hoped it would be.

Ordered a crystal vase for a co-worker's 20th anniversary. It was beautiful and she loved it. I actually had an issue with my order due to my error. When I called for assistance and expressed a need to get it by a certain date, the rep on the phone was very helpful in correcting my mistake and getting me the order on time.

Quick, efficient turnaround. This was a repeat order with new names and it was completed with time to spare. Great customer service

The experience was excellent. Very supportive in ensuring timely delivery. Receptive on their chat system or by phone. End product was beautiful. Would recommend them and will use them again

Products were well crafted, customer service was good and delivery was flawless. Excellent quality and value.

Great Product! Loved my personalization.
Had a little issue submitting the order for personalization but other than that everything was great!

I received the product I ordered and was very pleased with the outcome.

This plaque was amazing. WAAAY better than the pictures! Thank you!

Purchased as a gift and it was beautiful. Made and delivered very quickly! Great job!

The vase is how I had hoped it would be, and the personalization is perfect. I had ordered other items from CrystalPlus, and never was disappointed with the end product. I am sure this vase, which is a gift, will be a treasure to the happy couple!

Absolutely perfect gifts for my corporate event. The personalization came out so well and the quality of the product is top notch. Will definitely order from here again.

Excellent design
good price
rapid preparation and shipping

Great experience. Good communication. Fast shipment. Product was exactly as advertised.

You all always get me what I need on time. Thanks so much.

My order was completed in a timely manner with good feedback from CrystalPlus to keep me aware of delivery schedule. This is the second time I've used them and intend to continue to use them going forward.

Thank you the cutting board looked great. It will be an awesome 35th wedding Anniversary gift.

Great customer service. The plaque was beautiful and arrived quickly, as promised.

I purchased a Waterford bowl for $425. Prior to my ordered there was a 15% discount directly advertised to me and the promotion of free shipping on orders over $95. A black presentation box was displayed as being part of the purchase.
First, the discount did not apply to this item, since it was a name brand.
Second the free shipping was not given since I was told they were a small company and shipping of glassware is expense.
The presentation box is too large for the item and nothing that you could actually use, since the bowl would need to be wrapped in bubble wrap since the box was designed for a bowl about twice the size and there is no insert to hold the bowl in place. I was told this is the box Waterford sends them.

The bowl is very nice, the inscription is OK, I have certainly seen better on previous crystal awards I have ordered. My overall experience with this company was not good.

I will not use them again. I respect companies that honor the offers they make. This company always has an excuse. I saw that about 30 minutes ago when I read the other reviews.