CSGOBig Reviews 

224
TrustScore 3.5 uit 5

3,4

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Beoordeeld met 1 van de 5 sterren

how to ruin experience - go on csgobig win and then try to withdraw - they will not give you shit

Beoordeeld met 5 van de 5 sterren

O site além de ser, pra mim, o top 1 do Brasil, o saque pix é absurdamente bom e um dos diferenciais que faz ser um bom site, alem da rapidez… Eu amo o fato de ter muitos jogos diferentes e nao cair n... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

já ganhei muito e já perdi tambem, o que importa é que o site é o mais justo do mercado, e sempre que você ganhar vai receber sua premiacao, nao importa quanto seja, ganhei mais de 4 mil reais de uma... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Took ages to KYC had to jump through hoops to get a measly 400 coin withdrawal their questions make no sense its ridiculous they are even requesting KYC for this amount. Then they needed a picture of... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kansspelaanbieder

Geschreven door het bedrijf

Unbox your favourite Skin Today! Enjoy a free-to-play gaming experience now use code 'big' for 3 free cases.


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

224 reviews

5 sterren
4 sterren
3 sterren
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Heeft 47% van zijn negatieve reviews beantwoord

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3,4

Alle reviews

(224)

63 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Scam site they don’t let me to withdraw…

Scam site they don’t let me to withdraw I have wager 3x my deposit

27 januari 2025
Review zonder uitnodiging
Logo CSGOBig

Antwoord van CSGOBig

Hello Goku,

We’re sorry to hear about your experience. Please note that CSGOBig follows strict security and fair play policies to ensure a safe gaming environment. Our withdrawal system is designed to comply with our terms, including wager requirements.

If you have wagered the required amount and are still facing withdrawal issues, please contact our support team with your username and transaction details so we can assist you further. We’re happy to review your case and resolve any legitimate concerns.

Looking forward to helping you,
CSGOBig Support Team

Beoordeeld met 1 van de 5 sterren

worst site for gambling

worst site for gambling scam all peoples dont gemble on this site ..... i lose 2k $ and get nothing. pull nothing in 20 battles in a row , bots always win

26 januari 2025
Review zonder uitnodiging
Logo CSGOBig

Antwoord van CSGOBig

Hello Hristijan,

We understand that losing can be frustrating, and we’re sorry to hear about your experience. However, we want to clarify that CSGOBig operates with a fair and verifiable system, ensuring that all game outcomes are determined by true randomness and not influenced by bots or manipulation.

Every player has the same chances of winning, and luck plays a significant role in gambling. If you have any specific concerns or believe there’s an issue with your games, please contact our support team with your account details, and we’d be happy to review your case.

We appreciate your feedback and hope you have a better experience in the future.

Best regards,
CSGOBig Support Team

Beoordeeld met 2 van de 5 sterren

Breaking TOS

Just letting everyone know not to withdraw skins, you deposit about 1 coin worth $.6 USD and withdraw skins at $0.4-0.5 USD tops. Also if you ever break their TOS they "Seize" all your money—just a heads-up.

18 januari 2025
Review zonder uitnodiging
Logo CSGOBig

Antwoord van CSGOBig

Hello Lordgavin,

Thank you for sharing your thoughts. We want to clarify a few things regarding our platform:

Market Prices & Withdrawals – Skin prices fluctuate based on demand, availability, and third-party market values. This means withdrawal values may vary from deposit values, similar to any other marketplace. We always strive to offer competitive rates.

Terms of Service Compliance – Like any gaming platform, our Terms of Service must be followed to ensure fair play and security for all users. Account balances or skins are only seized in cases of fraud, abuse, or severe TOS violations. If you believe there has been an error in your case, please contact our support team for assistance.

We’re happy to help address any concerns. Feel free to reach out with your account details so we can assist you further.

Best regards,
CSGOBig Support Team

Beoordeeld met 1 van de 5 sterren

BEWARE, SCAMMERS, WILL STEAL YOUR PERSONAL INFORMATION.

So, on 01/17/2025 I decided to go through verification on this site. Everything was fine until that moment - I made deposits and withdrawals several times. After I decided to pass verification, I was blocked on the site, referring to the fact that I was verified under fake documents. From this point on: these people have access to your personal data and see absolutely all your documents and you can not be sure that they do not use them for personal purposes. When you are verified through sumsub id, they don't disclose personal data of the verified, but not in this case. I decided to ask my uncle to go through verification (he is a German resident), but his ID has expired. Ok - I went through the identification myself, using my ID. The people in question said in all seriousness that I was trying to send a Fake ID. I was banned and banned from using the service. I asked them to kindly delete my personal data, which was refused. The funny thing is that the human assistant from online chat for some reason can view my documents, it's very funny. At the moment I am preparing a pre-trial complaint with my lawyer to the European Court of Human Rights. BEWARE OF THESE SCAMMERS!!!

Any answer they give has NO VALUE.

17 januari 2025
Review zonder uitnodiging
Logo CSGOBig

Antwoord van CSGOBig

Hello Keenan,

We take security and compliance very seriously at CSGOBig, and we’d like to clarify a few points regarding your concerns:

Verification & Compliance – We use Sumsub, a trusted third-party verification provider, to ensure compliance with anti-fraud and KYC (Know Your Customer) regulations. If an account is flagged for submitting invalid or fraudulent documents, we are required to take action, including restricting access.

Personal Data Protection – We strictly follow GDPR and other data protection laws. Your personal data is handled securely, and we do not store or use it for any purpose outside of verification. If you have concerns about data deletion, you may contact our support team to review your request.

Support & Transparency – If you believe there has been an error in your verification process, we encourage you to reach out to our support team with proper documentation, and we will be happy to review your case fairly.

We understand your frustration, but accusations of fraud and personal data misuse are completely false and misleading. If you have any legitimate concerns, we are happy to address them professionally.

Best regards,
CSGOBig Support Team

Beoordeeld met 1 van de 5 sterren

Very laggy site also if you withdraw…

Very laggy site also if you withdraw item item comes arround 2 hour.

31 december 2024
Review zonder uitnodiging
Logo CSGOBig

Antwoord van CSGOBig

Hello,

Thanks for leaving your review. We're always listening to what our customers are saying and do any changes we deem appropriate. I'm sorry to hear your experience wasn't great however I can assure you that our website does get regularly checked for any lag issues and I can confirm this case shouldn't be happening so I'd suggest checking your device and clearing any cookies and data saved. As for withdrawal, they are subject to checks routinely so this could be this case however in most instances it is as quick as 2 minutes!

Best Wishes & Happy 2025!

Beoordeeld met 1 van de 5 sterren

Worst site i ever seen with csgo cases

Worst site i ever seen with csgo cases. I deposit my Ak Empress and i made 3 case battles and somehow only the enemy team (bots) were hitting 0,1% skins while i couldnt hit a 20% skin. The support is terrible and dumb, the chance of winning something on this site are so low. I dont recommand anyone try or even make an account on this site.

29 december 2024
Review zonder uitnodiging
Logo CSGOBig

Antwoord van CSGOBig

Greetings,

Thank you for sharing your feedback.

At CSGOBig, we strive to ensure all our players have a fair and enjoyable experience. All our games, including case battles, operate on a provably fair system—this ensures that outcomes are completely random and verifiable by any user. We encourage you to explore the fairness verification tools on our platform to better understand how the results are generated.

We’re sorry to hear that your recent experience didn’t meet your expectations. We understand how frustrating it can be when luck doesn’t go your way. Regarding your concerns about support, we are always working to improve and would love to hear more about how we can assist you better. Please feel free to reach out to our support team directly so we can address any unresolved issues.

We value every review as it helps us grow, and we appreciate you taking the time to share yours. If you have any further questions or suggestions, don’t hesitate to contact us.

Best regards,
CSGOBig Support Team

Beoordeeld met 1 van de 5 sterren

CSGOBig Unexplained Site Ban

I signed up to CSGOBig about 25 days ago and today I was going to use the site, but in order to claim their advent calendar cases I was required to verify my identity, which I did and was successful. I opened that case after verifying, and then had to leave for about an hour. After I got back, I went to the site, and was greeted with a page that said: "Unfortunately, You've Been Banned" I did not receive an email, or a single message explaining why, and I am unable to speak with support for answers. I did absolutely nothing wrong that I am aware of but since I can't contact anyone I will never know what the problem was and their reason for banning my account before I could even make a single deposit. I believe this was done wrongfully and I would appreciate some answers, otherwise this review for CSGOBig will remain as it is.

24 december 2024
Review zonder uitnodiging
Logo CSGOBig

Antwoord van CSGOBig

Greetings,

Thank you for sharing your experience.

We sincerely apologize for the frustration and inconvenience this situation has caused you. At CSGOBig, we take account security and compliance very seriously, and account restrictions or bans are never imposed lightly. We understand how concerning it must be to encounter a ban without a clear explanation, and we are committed to addressing such concerns promptly.

In most cases, bans may occur due to flagged activities that require further investigation, but we assure you that our goal is always to protect our platform and community while remaining fair to all users. Since you mentioned that you are unable to contact support, please send an email to support@csgobig.com or use the contact form on our site (if available), and our team will review your case thoroughly.

We deeply value your feedback, as it helps us improve both our systems and communication. Please know that we will do our best to provide you with the clarity and resolution you deserve.

Thank you for your patience and understanding, and we hope to have the opportunity to address this matter for you soon.

Best regards,
CSGOBig Support Team

Beoordeeld met 1 van de 5 sterren

Scam ahhh website KYC for 25 coins lmao…

Scam ahhh website KYC for 25 coins lmao I'm not enjoying this

30 november 2024
Review zonder uitnodiging
Logo CSGOBig

Antwoord van CSGOBig

Hi,

Thanks for leaving your review. We're sorry to hear your experience was unpleasant and we are always striving to make it a enjoyable experience for all our users however we also need to follow our KYC (Know Your Customer) guidelines as required by our payment providers to ensure its a safe environment for us and our users, which unfortunately means we have to carry out these checks.

Best regards,

CSGOBig Team

Beoordeeld met 1 van de 5 sterren

Atrocious service

Terrible service. I had gone ahead and sent a Solana withdraw and decided to withdraw the remaining coins I had planned on gambling. As the first withdraw did not go through yet, they flagged my account and prompted me to complete KYC. after so, they claimed that I was using a stolen card and I had to email support with bank statements and proof of address! Hilarious that they are going to such lengths not to pay out a measly $50 withdraw, certainly will not recommend unless you are willing to go through this tedious process.

22 november 2024
Review zonder uitnodiging
Logo CSGOBig

Antwoord van CSGOBig

Hi,

Thanks for leaving your review. We're sorry to hear your experience was unpleasant and we are always striving to make it a enjoyable experience for all our users however we also need to follow our KYC (Know Your Customer) guidelines as required by our payment providers to ensure its a safe environment for us and our users, which unfortunately means we have to carry out these checks.

Best regards,

CSGOBig Team

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service, friendly staff, and easy and receiving deposits and withdraws. no other sites or company makes me more comfortable, than csgobig.

3 september 2024
Review zonder uitnodiging
Logo CSGOBig

Antwoord van CSGOBig

Hello Steve,

Thank you for your review.

Best regards,
CSGOBig Team 😎

Beoordeeld met 5 van de 5 sterren

Fast and Efficient

Banger fast live support, instant crypto cashout, huge variety of cases and game modes on site. W

3 september 2024
Review zonder uitnodiging
Logo CSGOBig

Antwoord van CSGOBig

Hello Yoan,

Thank you for your review.

Best regards,
CSGOBig Team 😎

Beoordeeld met 5 van de 5 sterren

Very good Support

2 september 2024
Review zonder uitnodiging
Logo CSGOBig

Antwoord van CSGOBig

Hello JpM,

Thank you for your review.

Best regards,
CSGOBig Team 😎

Beoordeeld met 1 van de 5 sterren

thief

a sick advantage that have bots flee this site really thieves operson in chat who speaks do not lose your money there

1 september 2024
Review zonder uitnodiging
Logo CSGOBig

Antwoord van CSGOBig

Hello there,

The only bots on the website are the ones you can summon to join your battles or coinflips. All the games on our website are provably fair, allowing you to verify the outcomes for legitimacy. We offer self-exclusion options on-site to ensure that users gamble responsibly. This is available under settings if needed.

Best regards,
CSGOBig Team 😎

Beoordeeld met 5 van de 5 sterren

Awesome site

Awesome site. Quick withdrawal. Good support.

31 augustus 2024
Review zonder uitnodiging
Logo CSGOBig

Antwoord van CSGOBig

Hello,

Thank you for your review.

Best regards,
CSGOBig Team 😎

Beoordeeld met 5 van de 5 sterren

The best site,

The best site,
Pulsed helped me, when i had a cashout issue,
He's the best support agent ive ever had on any site,
if you want great support, make sure you gamble here.

30 augustus 2024
Review zonder uitnodiging
Logo CSGOBig

Antwoord van CSGOBig

Hello,

Thank you for your review.

Best regards,
CSGOBig Team 😎

Beoordeeld met 1 van de 5 sterren

This site operates illegally

This site operates illegally. They don't even have a gambling license. They blocked my account for no reason. I can't even withdraw my balance or access my account. BEWARE! PLEASE DON'T USE THIS SITE

23 augustus 2024
Review zonder uitnodiging
Logo CSGOBig

Antwoord van CSGOBig

Hello Linas,

We want to inform you that our site is fully legal and operates as a social gaming platform in full compliance with all legal requirements. Your account has been restricted due to violations of our Terms of Service. Feel free to contact our support at any time if you have any further questions.

Best regards,
CSGOBig Team 😎

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