how to ruin experience - go on csgobig win and then try to withdraw - they will not give you shit
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O site além de ser, pra mim, o top 1 do Brasil, o saque pix é absurdamente bom e um dos diferenciais que faz ser um bom site, alem da rapidez… Eu amo o fato de ter muitos jogos diferentes e nao cair n... Toon meer
Bedrijf heeft geantwoord
já ganhei muito e já perdi tambem, o que importa é que o site é o mais justo do mercado, e sempre que você ganhar vai receber sua premiacao, nao importa quanto seja, ganhei mais de 4 mil reais de uma... Toon meer
Bedrijf heeft geantwoord
Took ages to KYC had to jump through hoops to get a measly 400 coin withdrawal their questions make no sense its ridiculous they are even requesting KYC for this amount. Then they needed a picture of... Toon meer
Bedrijf heeft geantwoord
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Geschreven door het bedrijf
Unbox your favourite Skin Today! Enjoy a free-to-play gaming experience now use code 'big' for 3 free cases.
Contactgegevens
3,4
Gemiddeld
224 reviews
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Heeft 47% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Antwoord van CSGOBig
Hi there,
Thank you so much for your kind words!
We truly appreciate your support — it motivates our team to keep improving and delivering the best experience possible.
If you ever have any feedback, ideas, or need any assistance, don't hesitate to reach out. We're always here to help!
Thanks again for being part of our community.
Best regards,
Craig
Support Team
Great gambling site and awesome UX
If you've ever considered gambling, do it on CSGOBIG! Not only for the great RTP and experience, but also for the support. They have the best support ever— the people who work there are legends and can solve any problem you have immediately. Even if you're not a high roller, you'll feel like a VIP.
27 maart 2025
Review zonder uitnodiging
good site and helpful staff
27 maart 2025
Review zonder uitnodiging
Antwoord van CSGOBig
Hi there,
Thanks for reaching out — we're sorry to hear about the issue with your deposit.
Please rest assured we take all deposit concerns seriously. Could you provide us with the trade offer ID or the transaction details related to your glove deposit? Once we have that, our team will investigate and get back to you as quickly as possible.
Looking forward to resolving this for you.
Best regards,
Craig
CSGOBIG Support Team
Após ver vários anúncios e streamers…
Após ver vários anúncios e streamers famosos divulgando o site resolvi testar, gostei bastante do site, bem dinâmico, e intuitivo, fácil de mexer e tem vários tipos de deposito e de saque. consegui profitar nele.
top
25 maart 2025
Review zonder uitnodiging
Ótimo site de apostas para o cs2 com…
Ótimo site de apostas para o cs2 com grande variedades como upgrade roleta etc
Fora que tem saque no Pix realmente vale muito a pena !
20 maart 2025
Review zonder uitnodiging
Site perfeitamente completo
Site excelente, uma imensa variedades de games onde além de se divertir, podemos ter a chance de ganhar grandes prêmios, e o melhor de tudo, dar pra sacar via Pix, sem dúvidas um site completo.
23 maart 2025
Review zonder uitnodiging
site bom
site bom, muitos proffits nele, e alem de tudo tem o saque por pix, muito importante no Brasil.
24 maart 2025
Review zonder uitnodiging
the best site!
the best site!! open case, upgrade and case battles 🚀🚀🚀
24 maart 2025
Review zonder uitnodiging
csgobig ta pagando muitooo
conheci o csgobig pelos anúncios a 2 semanas atrás e estou gostando muito! vários modos de jogo e opções de saque, melhor site de cs2 para jogar
17 maart 2025
Review zonder uitnodiging
Rudeness.
First of all, they blocked the ability to replenish the account without explanation.
Secondly, tech support is incredibly rude. Instead of offering an alternative deposit, to my outrage and the fact that I would leave a review, tech support replied, “You as well”.
I am an Italian citizen and have been legally residing in Spain for several years, tried to pay via my Spanish card.
I do not advise anyone to never use the services of this casino.
21 maart 2025
Review zonder uitnodiging
Antwoord van CSGOBig
Hi there,
This is Conrad from CSGOBig — I’m really sorry to hear about your experience, and I truly appreciate you taking the time to share it.
First and foremost, I’d like to apologize if our support team came across as rude. That’s absolutely not how we aim to treat our players, and I’ll personally be looking into this interaction to ensure it’s addressed properly.
Regarding the account replenishment issue: occasionally, for security or compliance reasons, certain payment methods may be restricted or blocked — especially when used from specific regions. However, this should always be communicated clearly, and you should have been offered alternative solutions. Again, I’m sorry that wasn’t the case here.
If you're open to it, I’d be happy to personally help sort this out or look into alternative options for you. Please feel free to reach out to us again with your account details, or DM us on support with reference to this message.
We value every player — and your feedback genuinely helps us improve.
Kind regards,
Conrad
Customer Experience Team
CSGOBig
Antwoord van CSGOBig
Hi there,
This is Conrad from CSGOBig.
I want to be clear — we take accusations like “scam” very seriously. We’re a licensed platform that complies with strict operational standards, and we do not engage in any deceptive practices.
We’re more than willing to look into your case and assist you directly. But spreading false claims without giving us a chance to help doesn’t benefit anyone.
If you’d like this resolved, we’re here. Otherwise, we wish you the best.
—
Conrad
Customer Experience Team
CSGOBig
best csgo gambling website
insane gameplay experiences, very engaged and funny game modes, a lot of withdraw options too!
24 februari 2025
Review zonder uitnodiging
Antwoord van CSGOBig
Greetings,
Thank you for your kind words! We’re thrilled to hear that you’re enjoying the gameplay, the variety of game modes, and our withdrawal options. Our goal is to provide an exciting and fair experience for all our players, and it’s great to know we’re hitting the mark for you!
If you ever have any feedback or suggestions on how we can make CSGOBig even better, feel free to reach out. We appreciate your support!
Happy gaming! 🎲🔥
Daren
CSGOBig Customer Support
Best website to gamble in CSGO
6 februari 2025
Review zonder uitnodiging
Antwoord van CSGOBig
Greetings,
Thank you for your support! We're glad to hear you’re enjoying CSGOBig. Our goal is to provide the best gambling experience with exciting game modes, fair play, and smooth withdrawals.
If you ever have any feedback or need assistance, don’t hesitate to reach out. We appreciate you being a part of our community!
Happy gaming! 🎲🔥
Daren
CSGOBig Customer Support
its crazy for you guys to let a person…
its crazy for you guys to let a person deposit just for then dont let a person withdraw and the support is terrible they barelly talk with you, and they do they talk with a attitude, they said they needed 1 week to fix my problem its been almost 1 month and still got no answer.
18 februari 2025
Review zonder uitnodiging
Antwoord van CSGOBig
Greetings,
I'm Daren from CSGOBig Customer Support. I’m sorry to hear about your experience with the deposit and withdrawal process and the delay in resolving your issue. We truly value your business and take your concerns very seriously.
I’d like to look into this matter personally and help resolve it as quickly as possible. Could you please email me directly at support@csgobig.com with your account details? This will allow us to investigate the issue further and work towards a solution.
Thank you for your patience and for giving us the opportunity to make things right.
Sincerely,
Daren
CSGOBig Customer Support
Scam!!!
Scam!!!! Wont let you withdraw .
Beware! Do not deposit you won't win anything back!
23 februari 2025
Review zonder uitnodiging
Antwoord van CSGOBig
Greetings,
I'm Daren from CSGOBig Customer Support. We take allegations like these very seriously. I want to assure you that our platform operates on a provably fair system—every game is verifiable to guarantee transparency and fairness in every deposit, wager, and withdrawal.
If you're experiencing any issues, please email us at support@csgobig.com with your account details. We are committed to investigating your concerns and ensuring that every aspect of our service meets our high standards of fairness and security.
Thank you for the opportunity to address this matter.
Sincerely,
Daren
CSGOBig Customer Support
I deposit my money to this site
I deposit my money to this site, won then i withdrawed and withdrawal never land. 18 days withdrawal stuck 0.17 solana. They told me to do kyc, i did and it got rejected. Contacted support then and told me i used fake id without evidence or argue.(i provided my id) They muted me from chat after complaining and ban me from live chat. I know yall going to read so atleast can i have my withdrawal
User ID is: 946e2441-ba9e-4d73-9653-0cadfc49efce
Update: I contacted support and they gave me the same excuse literally the same shit. Dont think they are legit because of this response they dont give a fk
17 februari 2025
Review zonder uitnodiging
Antwoord van CSGOBig
Greetings,
I'm Daren from CSGOBig Customer Support. I understand your frustration regarding your withdrawal and the KYC process, and I appreciate you bringing this to our attention.
Our verification process is in place to ensure the security of our platform and prevent fraudulent activity. If your KYC was rejected, it was due to discrepancies in the submitted documents. However, I’d like to personally review your case to ensure everything was handled correctly.
Please email us at support@csgobig.com with any additional details, and I will make sure your case is thoroughly investigated. Your User ID (946e2441-ba9e-4d73-9653-0cadfc49efce) has been noted, and we will follow up with you as soon as possible.
Thank you for your patience and for allowing us the opportunity to resolve this matter.
Sincerely,
Daren
CSGOBig Customer Support
The live support is awful and i can't claim any rewards
The live support on the site replies to 2 messages and then goes mute i have to open 3 consecuative new tickets to finish the conversation, and when i kept asking the question which i didn't get a clear answer to, they just straight up banned me from live support, and my rewards page! I Can't claim a single reward!
19 februari 2025
Review zonder uitnodiging
Antwoord van CSGOBig
Greetings,
I'm Daren from CSGOBig Customer Support. I’m sorry to hear about your experience with live support and the issues you're facing with claiming your rewards. That’s definitely not the experience we want for our players.
We aim to provide clear and helpful support, and I understand how frustrating it must be to have your conversation cut off or to feel like your concerns weren’t properly addressed. As for your rewards page, I’d like to investigate why you’re unable to claim your rewards and ensure this is resolved.
Please email us at support@csgobig.com with your account details so we can look into this issue further. We appreciate your patience and the opportunity to make things right.
Sincerely,
Daren
CSGOBig Customer Support
Doesn't have a warning when depositing…
Doesn't have a warning when depositing that a minimum of 10 chips is required to withdraw. now i can't withdraw my balance
next time do that so normal people with a bit of spare cash can know whats next
17 februari 2025
Review zonder uitnodiging
Antwoord van CSGOBig
Greetings,
I'm Daren from CSGOBig Customer Support. I appreciate your feedback regarding the minimum withdrawal requirement. I understand how frustrating it can be to deposit funds without being fully aware of the withdrawal limits.
We do our best to display our withdrawal policies clearly, but I agree that transparency is key. I will pass your suggestion along to our team to improve visibility on deposit and withdrawal requirements to ensure all players have this information upfront.
In the meantime, if you have any questions about your current balance or possible options, feel free to reach out to us at support@csgobig.com, and we’ll be happy to assist.
Sincerely,
Daren
CSGOBig Customer Support
really bad website
really bad website, they use old inactive accounts to make fake bets to keep the site look "active"
8 februari 2024
Review zonder uitnodiging
Antwoord van CSGOBig
Hello Martin,
We appreciate your feedback and take accusations like this very seriously. We can assure you that CSGOBig operates with full transparency, and all bets placed on our platform are from real users. We do not use fake or inactive accounts to manipulate activity or engagement.
If you have any specific concerns or evidence regarding this matter, we encourage you to reach out to our support team so we can investigate further. Our goal is to provide a fair and enjoyable experience for all our users.
Thank you,
CSGOBig Support Team
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