Great service. Carlos went above and beyond to get us ebikes that met our needs. When there was a delay in shipping and a problem with one bike as delivered, he insisted that we receive a new bike wh... Toon meer
Bedrijf heeft geantwoord
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CSM is an amazing company to use. You get honest and upfront service. The owner went out of his way to ensure we had the best costumer service. Personally coming to pick up the bike and allowing us to... Toon meer
Bedrijf heeft geantwoord
5 Stars! We had a fantastic experience From start to finish, Carlos with CSM was honest, and incredibly helpful. The bikes were exactly as described—great quality, and a great value. He went above... Toon meer
Bedrijf heeft geantwoord
The owner, Carlos Medina, spent a lot of time explaining the features of the ebike. Carlos Medina also set up the bike to make it comfortable for me. He did several adjustments and observed me... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At CSM Power Bikes, we offer premium E-Bikes from top manufacturers, including Mokwheel, Rad Power Bikes, Blaupunkt, Big Cat Bikes, and more. We're driven by a vision where thrill meets sustainability. Dive into an e-bike adventure that's not only exhilarating but also eco-conscious. Each ride is a commitment to fitness, fun, and a greener planet. We also provide service and repair on both electric and standard bikes, and will service any brand. We fully assemble, adjust, and test all bikes purchased through us for free. We provide delivery and a personal service touch, all at unbeatable internet prices! Our top priority is customer service. We are a local small business owner in Northern Illinois, and provide service in Northern Illinois and Southern Wisconsin. When you call our number, you will speak with the owner.
Contactgegevens
Johnsburg, 60051, Johnsburg, Verenigde Staten
- 8155132453
- csmpowerbikes@gmail.com
- csmpowerbikes.com
4,8
Uitstekend
39 reviews
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Carlos was very helpful and courteous
Carlos was very helpful and courteous. Let me test many different bikes and explain the differences. Service is outstanding
10 september 2025
Antwoord van CSM Power Bikes
Thank you so much for the kind review. I truly enjoyed talking with you, and look forward to hearing about how many miles you put on that Breeze!
Carlos is local
Carlos is local, available, and knowledgeable. I called him and was able to meet with him later that day. He had 3 ebikes that I looked at, and ended up getting a Velotric Fold 1 Plus. If anything goes wrong with the ebike, I know he can handle it!
2 september 2025
Antwoord van CSM Power Bikes
Thank you so much! It was a pleasure to meet you, I hope the bike is suiting your needs! Please let me know if you have any questions.
Antwoord van CSM Power Bikes
Thank you for your kind review. I hope your D7 is doing great for you, it's a wonderful bike. If you have any questions, please let me know!
Nice dealer very easy to work with
Carlos was very nice. No pressure at all. First time I went there I was due to hsve surgery on my wrist n he understood my hesitstion to test rife. Fast forward a couple weeks and I was able to test ride the Velotric Discover 2. Purchased it right afterward. N Carlos even delivered it
I would highly recommed VSM Power Bikes!
18 juli 2025
Antwoord van CSM Power Bikes
Thank you so much for the review, Barb! I hope your wrist is feeling better, and you're enjoying this summer on your new great ride!
CSM Powerbikes
Carlos, the owner, is incredibly friendly, upbeat, and easy to work with. We purchased a Carbon 1 ST. The experience - trying out the bike, answering questions, making on the spot adjustments, etc - was very positive. It was not an issue for us but it is located in his home, not a traditional retail store, so there are not a lot of models to look at or try out.
24 juli 2025
Antwoord van CSM Power Bikes
Thank you so much for your kind review, Geoff! I'm very happy you were pleased with your experience with us. Enjoy your new Carbon 1ST, it's an amazing bike and fun to ride! Yes, we do not have a retail storefront, but we do have more bikes headed our way! We just had a very large show, so depleted our inventory, and have restock orders in route!
Carlos is awesome
Carlos is awesome. The order and delivery process was handled without any issues at all. I highly recommend CSM.
15 juli 2025
Antwoord van CSM Power Bikes
Thank you so much, Joe! That bike is a great bike (not to mention a really cool color!) and I hope you're enjoying it!
Excellent customer service!
Carlos is not only knowledgeable but patient, professional, courteous and kind! His honesty is so appreciated and refreshing. I’ve recommended him and his business on Facebook groups and my personal page. I highly recommend him and will always support a small business owner. Thank you Carlos and CSM Power Bikes in Johnsburg, IL!
6 juni 2025
Antwoord van CSM Power Bikes
Thank you so much for your trust, your review, and your recommendations! It means a lot to me, as honesty and integrity is so critical. I hope you're enjoying a great summer!!
Amazing Experience and Awesome Bikes at CSM
Carlos was amazing and met my husband and I on Memorial Day to help us pick out our bikes. We rode them around the neighborhood and tried different Velotric electric bikes until we chose our favorites. He matched the Memorial Day specials online and delivered the bikes to us the next day. Amazing customer Service and I totally recommend Carlos and CSM bikes!
27 mei 2025
Antwoord van CSM Power Bikes
Thank you so much for your kind review! I hope you have been enjoying a great summer with your new bikes!
Antwoord van CSM Power Bikes
Thank you for your kind words! I am looking forward to hearing how much fun you have on your new Nomad 2's!
Friendly and knowledgeable
Friendly and knowledgeable. He runs the store out if his home which is nice because you can test ride the bikes in a quiet residential neighborhood.
8 mei 2025
Antwoord van CSM Power Bikes
Thank you for your kind words! I'm glad you had a good experience, and am here for any questions!
5 Stars!
5 Stars!
We had a fantastic experience From start to finish, Carlos with CSM was honest, and incredibly helpful. The bikes were exactly as described—great quality, and a great value. He went above and beyond to make sure we were happy with our purchase. Highly recommend to anyone looking for a trustworthy seller and a great deal on electric bikes!
25 april 2025
Antwoord van CSM Power Bikes
Thank you so much for the kind words! I'm so glad I could help you out, and hope your family enjoys their adventures!
A big thank you to Carlos at CSM Power…
A big thank you to Carlos at CSM Power Bikes for his outstanding assistance with our purchase of two Velotric Discover 2 Ebikes! We truly appreciate that he didn't charge a setup fee, unlike other stores, and made sure everything fit and felt comfortable. His attention to detail and excellent customer service made all the difference. If you're looking for great service, we highly recommend Carlos at CSM Power Bikes!
25 november 2024
Review zonder uitnodiging
Antwoord van CSM Power Bikes
Thank you so much for your very kind review. I truly appreciate the new friendship and your business. Enjoy the bikes, I look forward to hearing how much fun you have! Carlos
Carlos was incredibly knowledgeable and…
Carlos was incredibly knowledgeable and helpful. Would recommend him to anyone.
29 november 2024
Antwoord van CSM Power Bikes
Thank you so much for your kind review. Looking forward to hearing how much fun you have on the trails!
Everything was as promised !
Everything was as promised !
All questions were answered !
Every concern was met !
Best price I could find !
23 november 2024
Antwoord van CSM Power Bikes
Thank you for your kind review! I really enjoyed our discussions. I'm so happy I could answer your questions, and look forward to hearing how much you enjoy your new ride!
Antwoord van CSM Power Bikes
Thank you so much for the great review. I'm very happy I could help out, and hope you enjoy the bike! Best of luck with the dog training!
Great service
Great service. Carlos went above and beyond to get us ebikes that met our needs. When there was a delay in shipping and a problem with one bike as delivered, he insisted that we receive a new bike when a repair wasn't to his satisfaction.
CSM stands behind his products and provided extra accessories. GREAT company to deal with.
15 september 2024
Antwoord van CSM Power Bikes
Thank you so much for your kind review. I'm glad you were happy with your bikes, and hope that you and your wife enjoy many long rides as we approach this beautiful fall season! We are here for any questions you may have.
CSM is an amazing company to use
CSM is an amazing company to use. You get honest and upfront service. The owner went out of his way to ensure we had the best costumer service. Personally coming to pick up the bike and allowing us to have a loaner so we could enjoy the summer with an electric bike. Although, it wasn’t an easy task he constantly battled with the bike company on our behalf! Highly recommend and will definitely use again.
1 juni 2024
Review zonder uitnodiging
Antwoord van CSM Power Bikes
Thank you so much for the kind review. I'm sorry you had to go through this experience with your bike, but glad I could be there to help. Our number one goal is an awesome customer experience; even when a bike isn't purchased from us, we are here to help!
Great sales and service!
Great sales and service - really nice people who stand behind their products.
1 juni 2024
Antwoord van CSM Power Bikes
Thank you! I'm glad you're enjoying your new bikes. We are with you on every ride!
Carlos did a great job!
Carlos is a very helpful guy who wanted to be absolutely sure the bike was in tip-top shape. My bike ended up being a challenge and he spent far more time than he charged me for to make sure he figured it out. Highly recommended!
6 juni 2024
Antwoord van CSM Power Bikes
Thank you so much for the kind words. I appreciated your patience and confidence as we worked through the challenges, and you were a pleasure to work with!
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