CUDONI Reviews 1.290

Great communication, great service. Lovely to chat to Toussaint, he explained everything to us and was just so polite!

Amazing customer service prior to my purchase . I decided to put 2 items which came speedy and beautifully packaged.

Outstanding customer service - very quick responses and so helpful!

Can't fault Cudoni here. Product was as described and despatched promptly. Only issue was with Royal Mail, so out of Cudoni's hands - however they dealt with my chase ups promptly and efficiently. Spot on !!

Very good quality clothes, very well pleased with my Burberry purchase. Stunning piece.

Gorgeous item and beautifully wrapped with speedy shipping !

My first time shopping at CUDONI and I had a superb experience!! The dress was advertised as in good condition and arrived brand new with tags so I really can’t be any more happy! Very nice prices, fast delivery and great customer service! Will definitely shop with you again!

The item I ordered was in perfect condition … better than described in fact!

Delivery was fast and my item was very well packaged.

I contacted Customer Service with a query about delivery and they were really helpful. It was also quick and easy to speak to a human :o)

Great seamless experience - met with lovely representative from Cudoni who came to my home, on my schedule, took stock of what I wanted to sell, weeded through the inventory and took a bag of my items. Emailed confirmation to me about the items.

The Cudoni representative (Toussaint C) was very polite and professional.
He give me the impression that I could trust this company and my staff was in safe hands.

item not well described, had wear signs and should have been photographed prior, used should come with more detailed photos
wanted to return but was told cannot
very disappointing

lovely pieces at a great price, speedy delivery!

I was contacted by Cudoni to sell a pair of Berluti loafers, almost unworn. Berluti is a brand Cudoni lists as fit for resale. I accepted to provide them with the shoes in return of a quote and placement on their platform. After providing them with the shoes, for no specific or apparent reason, Cudoni decided the item was not fit for sale ("too much damage") and will be returned within 30 days.

It's doubly frustrating as 1) expectations were not clearly explained ("we will assess any item from a luxury brand and provide you with a quote"), 2) We have no insight as to why they can't sell the shoes (the shoes are almost unworn so the argument does not hold) and 3) I now have lost 2 months in the process of selling my shoes, which was the opposite intention of why I decided to go for a specialised reseller in the first place.

Very pleased with the item and the process of ordering, paying, delivery

Very quick delivery, very happy with the two blouses that I purchased, both at very good prices. Will definitely buy from Cudoni again.

Received my item as described. Well packaged. Happy with my purchase.

Item was as described; delivery was faster than expected.