Após meses de espera a minha encomenda nunca chegou! O apoio ao cliente ainda tem a lata de dizer que a encomenda foi entregue em minha casa quando nunca recebi nenhuma encomenda nem tão pouco fui i... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I saw a dress that looked amazing in a Facebook ad and followed the link. I usually don't order from new websites, but this dress looked great and had pockets! I love the selection, color variety, and... Toon meer
I had an excellent experience. I ordered two dresses, one fits and looks beautifully and I can’t wait to wear it to the wedding we are attending this fall. The other unfortunately didn’t fit me and th... Toon meer
Bedrijf heeft geantwoord
I'm very happy with my most recent experience with Curvesoul. I ordered 12 plus items and there was some issues with my order, but my concerns were addressed quickly and courteously! I highly recommen... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Curvesoul is a leading online fashion brand dedicated to providing trendy and stylish clothing for plus-size women. Our mission is to empower women of all shapes and sizes to embrace their curves and feel confident in their own skin. With a wide range of fashion-forward designs, including dresses, tops, bottoms, and more, we offer the latest styles that flatter and celebrate the beauty of every body. At Curvesoul, we believe that fashion should be inclusive and accessible to all. That's why we carefully curate our collection to cater to diverse tastes and preferences. Whether you're looking for casual wear, office-appropriate outfits, or stunning evening attire, we've got you covered. Quality is at the heart of everything we do. We source the finest fabrics and work with skilled artisans to craft garments that not only look fabulous but also feel comfortable and durable. Our dedication to excellence ensures that our customers receive nothing but the best. Join our community of confident and fashionable women, and let Curvesoul be your go-to destination for all your plus-size fashion needs. Experience the joy of finding the perfect outfit that accentuates your curves and brings out your unique style. Embrace your beauty and stand out in every moment with Curvesoul.
Contactgegevens
425 S Cherry St, Ste 300, 80246, Denver, Verenigde Staten
- (623)219-5258
- support@curvesoul.com
- curvesoul.com
3,9
Goed
81 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Customer service is so friendly and…
Customer service is so friendly and quick so resolve any issue.
18 januari 2024
Review zonder uitnodiging
Antwoord van Curvesoul
Dear Tu Uyen Dao,
Thank you for sharing your experience with us! We're delighted to hear that you found our service prompt and helpful. Our team is dedicated to ensuring our customers have the best experience possible, and we're glad we could provide you with a swift solution and excellent communication.
Thank you for choosing Curvesoul, and we hope you enjoy your new clothes! ❤️
CurveSoul Support Team
I previously ordered a dress from their…
I previously ordered a dress from their website, but I felt the design was lacking and made some comments. I recently bought another dress from them and I'm really impressed with how much better they are getting!
12 januari 2024
Review zonder uitnodiging
Antwoord van Curvesoul
Dear Olivia Jones,
Thank you for placing your order on Curvesoul! Your recognition is the greatest encouragement and support for us. We will keep working hard to provide you and our other valued customers with the best products and services! Hope you will be our regular customer! ❤️
CurveSoul Team
Curvesoul responded immediately with a…
Curvesoul responded immediately with a solution. They are sending me a different pair of shorts. They communicated with me several times very quickly.
4 januari 2024
Review zonder uitnodiging
Antwoord van Curvesoul
Dear Rosalie Morin,
Thank you for sharing your experience with us! We're delighted to hear that you found our service prompt and helpful. Our team is dedicated to ensuring our customers have the best experience possible, and we're glad we could provide you with a swift solution and excellent communication.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We value your satisfaction and are here to assist you with any of your needs.
Thank you for choosing Curvesoul, and we hope you enjoy your new pair of shorts! ❤️
CurveSoul Support Team
As someone who was initially hesitant…
As someone who was initially hesitant about purchasing affordable clothing online, I approached BloomChic with skepticism. However, I am now a devoted customer for life. My orders consistently exceed my expectations, and any queries I have promptly addressed by their responsive customer service. The quality of the clothing is exceptional. Words cannot adequately express my admiration for this brand.
9 januari 2024
Review zonder uitnodiging
Antwoord van Curvesoul
Dear Haley,
Thank you so much for taking the time to share your experience with CurveSoul! We're thrilled to hear that we've been able to exceed your expectations and turn you into a devoted customer. Your satisfaction is our priority, and we're delighted to know that our responsive customer service and the exceptional quality of our clothing have played a significant role in earning your trust.
We appreciate your kind words and are honored to have you as a customer for life. If you ever have more queries or need assistance, please feel free to reach out. We look forward to continuing to provide you with stylish and quality clothing that you love.
Thank you for choosing CurveSoul – we truly value your support! ❤️
CurveSoul Team
Star Service!
I'm very happy with my most recent experience with Curvesoul. I ordered 12 plus items and there was some issues with my order, but my concerns were addressed quickly and courteously! I highly recommend this store and its products! I truly love my Solid Batwing Tees they can be dressed up or down and they wash well, too! Thank you so much for taking care of me and addressing the issues with my order and I look forward to my next purchase.
14 december 2023
Review zonder uitnodiging
Antwoord van Curvesoul
Dear T Johnson,
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you're happy with CurveSoul customer service！
At the same time, we will share your nice reviews to our staff, we believed your support will encourage us to offer a better service and service to our customers.
We look forward to your continued support and future visits.
CurveSoul Support Team
The order was nice and easy and I could…
The order was nice and easy and I could track shipment. The dress is beautiful
2 november 2023
Antwoord van Curvesoul
Dear Elizabeth,
Thank you so much for taking the time to share your experience with us! We're delighted to hear that your order process was smooth, and you found the tracking feature helpful.
It warms our hearts to know that you find the dress beautiful! We strive to provide quality products that bring joy to our customers.
If you have any more feedback or if there's anything else we can assist you with, feel free to reach out. We appreciate your support!💓️
CurveSoul Support Team
They were able to resolve my problem.
2 november 2023
Antwoord van Curvesoul
Dear Ruthie,
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that our team was able to resolve your problem. Customer satisfaction is our top priority, and we're grateful for your feedback.
If you have any further questions or concerns, please don't hesitate to reach out. We appreciate your trust in CurveSoul.
Looking forward to serving you again in the future!
CurveSoul Support Team
Super Happy Customer
I placed an order for the first time it shipped quick and I love the shirts I ordered. The fit was true to size
1 november 2023
Antwoord van Curvesoul
Dear Wendy,
Please accept our sincere appreciation for your feedback. Your support is the greatest encouragement for us to provide high-quality products and services. We promise to give back to you and our other valued customers with faster and better services. We also look forward to your valuable suggestions for our future development!
Feel free to contact us if you have any questions, concerns or want to share your thoughts.
May the joy and happiness around you today and always!
CurveSoul Support Team
Allow the items recieved
Although the items recieved, were not flattering or fitting to my shape. The customer service I recieved in order to help refund/return the items, were quick and accommodating to my needs. So the get a 5 star rating based on the professionalism of how they interact with thier clients.
31 oktober 2023
Antwoord van Curvesoul
Dear Tyciana,
We genuinely appreciate your feedback and are grateful for your kind words regarding our customer service.
Your support is the greatest encouragement for us to provide high-quality products and services. We promise to give back to you and our other valued customers with faster and better services. We also look forward to your valuable suggestions for our future development!
May the joy and happiness around you today and always!💖
CurveSoul Support Team
Perfect fit and perfect color
Perfect fit and perfect color! Very soft and can’t wait to wear to hubby’s birthday party!
29 oktober 2023
Antwoord van Curvesoul
Dear Leslie,
Thank you for your feedback!
We are very glad to hear that the items perfect fit and are perfect color! We're thrilled to hear that you had a great experience with CurveSoul. It's customers like you that make our work so rewarding. Enjoy hubby’s birthday party!💖
If you have any suggestions or need any assistance, please be free to contact us at support@curvesoul.com, we are always here for you.
CurveSoul Support Team
Package received
Package received. However dress was not exactly what I thought. Did not fit properly.
28 oktober 2023
Antwoord van Curvesoul
Dear Sandra Gomez,
Thank you for your review. We are very sorry to hear that the item you received could not meet your expectations. We always strive to provide our customers with high-quality products and exceptional service. Rest assured that we are here to help you in any possible way!
Our support team has sent you an email regarding this issue. Please kindly check your mailbox and follow the instructions, we will be glad to give you a satisfactory solution.
If you have any questions, please be free to contact us at support@curvesoul.com
CurveSoul Support Team
Antwoord van Curvesoul
Dear Nika Peacock,
Please accept our sincere appreciation for your feedback. Your support is the greatest encouragement for us to provide high-quality products and services. We promise to give back to you and our other valued customers with faster and better services. We also look forward to your valuable suggestions for our future development!
Feel free to contact us if you have any questions, concerns or want to share your thoughts.
May the joy and happiness around you today and always!💖
CurveSoul Support Team
Easy transaction
Easy transaction. Everything was exactly as described. The clothes fit well and look great.
25 oktober 2023
Antwoord van Curvesoul
Dear Clay,
Thank you so much for your kind words and for taking the time to share your experience with us. We're delighted to hear that your transaction went smoothly, and that you're satisfied with the clothes you received.
At CurveSoul, we take pride in providing accurate product descriptions and ensuring that our customers receive high-quality items that not only fit well but also make you look great. Your feedback is truly appreciated and serves as motivation for our team to maintain the highest standards of service and product quality.
We're here for you if you ever need assistance in the future, and we look forward to serving you again. Thank you for choosing CurveSoul!💖
CurveSoul Support Team
DO NOT ORDER!!!
I will never order from this company again. It took weeks to get my order. The dress I ordered looked absolutely nothing like it did in the photos online. In fact, it looked like some kind of cheap costume and even came with a mask! And it was supposed to be a nice dress.
23 september 2023
Review zonder uitnodiging
Antwoord van Curvesoul
Dear Candace Hart,
Thank you for your review and please accept our sincere apologies for this inconvenience. We never intend to see our customers around this situation. We have been working hard to correct product issues if you can offer more photos or details of the items you received, hope to provide you and our other valued customers with better service in the future.
Our company is very strict on product quality control and will not allow this to happen again. We request more information or photos of the product for stopping the next time something like this happens, hope you can understanding.
Regarding your return request, we have solved it as our return policy and the refund notification sent successfully. Refunds are issued in the form of the original payment, such as the credit card used for the order. Would you please double check again?
If you have any other questions or concerns, please don't hesitate to reach out. We're here to help!
CurveSoul Support Team
Still haven’t received my order.
31 oktober 2023
Antwoord van Curvesoul
Dear Michelle OBrien,
Thank you for sharing your feedback with us. Please accept our sincere apologies for the negative experience you had with our service.
We updated the shipping information and replied your email on Nov 6th, could you please kindly check your mailbox or junk mail.
More information about shipping time & cost, please kindly check it : https://curvesoul.com/pages/shipping-delivery
We apologize once again for any inconvenience caused and appreciate your understanding. Our team is currently working hard to improve our service and ensure that this kind of situation does not occur in the future.
If you have any suggestions or need any assistance, please be free to contact us at support@curvesoul.com
CurveSoul Support Team
I ordered the dress for a wedding
I ordered the dress for a wedding. I saw it and fell in love with it. Was so excited about ordering and thought I had enough time but it’s been 2 weeks and I still have not received it.. will not be ordering from here again.
31 oktober 2023
Antwoord van Curvesoul
Dear Kimberly,
We are sorry that you have not received your order.
We can understand your feelings and we also want to deliver the order to you asap, we will contact the shipping company to deliver your parcel at first. And we have been working hard to improve our shipping service to make you and our other valued customers more satisfied. After checking the order status, it is in transit process and the shipping time is same as we promise on our shipping policy. Our customer service support team will contact you by email and help you solve the issue, please kindly check your mailbox.
We highly appreciate your understanding and patience. Thank you for giving us the opportunity to resolve this matter. We look forward to continuing to serve you as a valued customer.
If you have any suggestions or need any assistance, please be free to contact us at support@curvesoul.com, we are always here for you.
CurveSoul Support Team
I still haven't received my order
27 oktober 2023
Antwoord van Curvesoul
Dear A Morgan,
Thank you for your feedback!
We are sorry that you have not received the order, your order is in correct shipping time as our promise on our website - Shipping Policy, please kindly check it here: https://curvesoul.com/pages/shipping-delivery At the same time, we have notified the shipping company to deliver your order as soon as possible. We understand that shipping time can sometimes be a challenge. And we have been working hard to improve our shipping service to make you and our other valued customers more satisfied. We highly appreciate your understanding and patience. 💖
If you have any suggestions or need any assistance, please be free to contact us at support@curvesoul.com, we are always here for you.
CurveSoul Support Team
I am in love with this dress!
I’m always skeptical ordering clothes online but this dress did not disappoint!! It’s perfect!
23 oktober 2023
Antwoord van Curvesoul
Dear Melissa，
We are glad to hear that you love the dress.
Your recognition is the greatest encouragement and support for us. We will keep working hard to provide you and our other valued customers with the best products and services!
😊Hope you will be our regular customer!
Have a nice day！
CurveSoul Support Team
Lack luster
Items were both too snug. Material wasn’t as described. Thin material. See through. Shipping took way too long.
18 oktober 2023
Antwoord van Curvesoul
Dear Customer,
Sorry for the inconvenience we caused!
We're dedicated to making the necessary changes to enhance your future shopping experiences with us. To make it up to you, our customer support team contact you and help you solve this issue by email support@curvesoul.com, please kindly check it.
Once again, we apologize for any inconvenience you experienced, and we appreciate your patience and understanding. If you have any more feedback or questions, please don't hesitate to reach out to us.
Thank you for being a valued customer, and we look forward to serving you better in the future.
CurveSoul Support Team
I love their customer support!
I love their customer support!
Very prompt, courteous, knowledgeable.
24 oktober 2023
Antwoord van Curvesoul
Dear Marianne,
Thank you so much for taking the time to leave such a positive review! 😊 We're thrilled to hear that you had a great experience with CurveSoul. It's customers like you that make our work so rewarding.
Your kind words mean a lot to us, and we truly appreciate your support. We look forward to serving you again and appreciate your trust in CurveSoul.
Thank you for choosing CurveSoul. Your satisfaction is our top priority, and your feedback inspires us to continue delivering exceptional products.💖
CurveSoul Support Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.