I like that CVHelp.co.uk is very supportive and customer-oriented. In today's world, it's refreshing to find a genuine service. Their easy-to-use builder and "smart bullet" suggestions helped me crea... Toon meer
Bedrijf heeft geantwoord
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The content is excellent, but sadly the site is very glitchy and kept changing information that it shouldn’t have, I went on several support calls, but it kept happening over and over again, even the... Toon meer
Bedrijf heeft geantwoord
I bought a 14 day access with 1.90 pounds and they have deducted 17.90 pounds from my bank account today without confirming me anything . I strictly want that money back . What do I do ? People who ha... Toon meer
Bedrijf heeft geantwoord
Hey,the site is very helpful ,but doesn't have option to rename paragraphs or maybe more accurate titles if you can fix it ,will be more useful for foreign persons because in most cases we made two... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Get all the help you need to create a professional CV in minutes.
Contactgegevens
Hiring Products Ltd. 1st floor Innovation House, 46 Reid Street, Hamilton HM12, Bermuda
- 0808.234.7341
- customerservice@cvhelp.co.uk
- cvhelp.co.uk
2,9
Gemiddeld
1K reviews
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Easy and accessible help.
30 april 2024
Antwoord van CVHelp
Hi,
Thank you for your review. Glad we were able to help!
Fraud 100%
Fraud! Total scam avoidance at all costs. The ad says 100% free. I called in January to improve my CV. I filled out the CV by myself, then I was sent to pay 1.90 pounds. I paid this, but they kept my bank details and for four months stole 17.90 pounds from my card every month. Even if I didn't call them again. I didn't even sign any contract with them for the duration. They didn't even let me know when they stole the money and why, even if they had my email. I only found out on April 26 that they were deducting 17.90 from me every month. I contacted them and they told me that I have an agreement with them. But I didn't sign anything with them, and I only had one entry on their website. I told them in two days to return the money to my card again, otherwise I am suing them, because they were stealing the money from my account against my will. Be careful, it's a total scam!
Date of experience: April 26, 2024
26 april 2024
Review zonder uitnodiging
Antwoord van CVHelp
Hello,
We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges.
Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.
We have refunded you the requested amount as a sign of goodwill. Please allow 7 - 10 business days for the refund to be available on your end. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Thank you for your time!
Customer Service Team
Antwoord van CVHelp
Hi,
Thank you for taking the time to leave us a review!
scam
total scam avoid at all cost. the advert says 100% free .you spend 10 minutes filling out CV then get sent to paypal to pay. this is misleading & a total scam
25 april 2024
Review zonder uitnodiging
Antwoord van CVHelp
Hello!
We sincerely apologize for the inconvenience and frustration you've experienced. We understand the importance of prompt and effective communication, and we're sorry for falling short in this regard.
We will be happy to assist you once we have more information. Thank you for your time. Please look for a message from Trustpilot asking for your account information.
Antwoord van CVHelp
Hi,
Thank you for taking the time to leave us a review!
Antwoord van CVHelp
Hi,
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
You can choose what template you like
You can choose what template you like, you can add ready descriptions to present about yourself, great nice and easy and also cheap! Perfect website well recommended!!! Thank you!!!
17 april 2024
Antwoord van CVHelp
Hi,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
Antwoord van CVHelp
Hi,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
Antwoord van CVHelp
Hi,
Thank you for your review. Glad we were able to help!
Great experience
I had a great experience with CV help. It is very nice website that o build CV I really loved it
22 april 2024
Antwoord van CVHelp
Hi,
Thank you so much! We appreciate the positive review!
Antwoord van CVHelp
Hi,
Thank you for taking the time to leave us a review!
I felt the marketing was misleading…
I felt the marketing was misleading saying the CV templates are free. But the CV is no use to me if I can't download it and save. That is when I was asked to submit a payment. I did in the end as lot of websites are the same. But the big disappointment was the fact I could only export 3 out of 15 templates into Word (editable format). The rest were PDF and the formatting was unacceptable, all over the place. I contacted the support team via chat. But then lost connection and even though they had my tel number and email address, they didn't get in touch to help me.
18 april 2024
Antwoord van CVHelp
Hi,
We are very sorry for the misunderstanding. We want to take this time to clarify any doubts. Our services are free, but we have some features with premium access; a subscription will be required if you try to access those features.
To download in plain text format, please click Download, then click the drop-down button and select Plain Text (.Txt).
We hope this helps clear any doubts. We are here to assist you.
Thank you,
Customer Service Team
Very good best creations easy to…
Very good best creations easy to changing mistakes. I like it this app.
12 april 2024
Antwoord van CVHelp
Hi,
Thank you for your review. Glad we were able to help!
Tried to unsubscribe after £17.90 was…
Tried to unsubscribe after £17.90 was taken from my account, having chosen a one off payment option.
Was told I had to answer questions before I would be ‘allowed’ unsubscribe, which I refused to do, to then have them threaten me that if I didn’t do as they say I would not be able to stop them taking monthly payments, so it was going to cost me!! At which point I told them that, what they are doing is theft, illegal and I CAN stop them by other means!!
Not nice people….don’t give them your money…
8 april 2024
Review zonder uitnodiging
Antwoord van CVHelp
Hi,
Thank you for bringing this to our attention, and we sincerely apologize for the negative experience you've had. It's essential for us to ensure that our customers have the best possible experience with our products and services, and we deeply regret falling short of your expectations.
We want to assure you that the issues you've encountered do not reflect our company's values or policies. We take your feedback seriously, and we are committed to making improvements to prevent similar situations from occurring in the future, including disciplinary action. Additionally, please accept our heartfelt apologies for any inconvenience caused.
We will be happy to assist you once we have more information. Thank you for your time. Please look for a message from Trustpilot asking for your account information.
We will be happy to assist you once we have more information. Thank you for your time. Please look for a message from Trustpilot asking for your account information.
This is the best CV maker
This is the best CV maker, it has the best templates and an affordable price
It is really reliable
3 april 2024
Antwoord van CVHelp
Hi,
Thank you for your review. Glad we were able to help!
Suggests at paywall that you can…
Suggests at paywall that you can download as a word doc, and you just can't.
3 april 2024
Antwoord van CVHelp
Hi,
We are truly sorry to hear about your disappointing experience with us. Please accept our sincerest apologies for any inconvenience or frustration you may have encountered. Our team strives to provide exceptional service to all our customers, and we regret falling short of your expectations on this occasion.
Your feedback is invaluable to us, and we are committed to addressing the issues you've raised to ensure that similar situations do not occur in the future. We would greatly appreciate the opportunity to make things right and regain your trust.
Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention.
Really good website
Really good website. Easy to build your CV quickly. Also good cover letter examples too.
25 maart 2024
Antwoord van CVHelp
Hi,
We appreciate your valuable feedback, as it helps us to improve and provide better services to our valued members continuously.
Intuitive and customer-oriented
I like that CVHelp.co.uk is very supportive and customer-oriented. In today's world, it's refreshing to find a genuine service. Their easy-to-use builder and "smart bullet" suggestions helped me create a CV and cover letter that landed me more interviews and that matters to me.
I highly recommend them to anyone looking to improve their job search.
8 maart 2024
Antwoord van CVHelp
Hi,
Thank you for your glowing review! We're thrilled to hear that you found CVHelp.co.uk to be supportive, customer-oriented, and genuinely helpful. We strive to provide a user-friendly experience and valuable suggestions to improve your CV and cover letter. We're delighted that our service has led to more interviews for you, and we appreciate your recommendation. If you need further assistance or have any questions, please feel free to reach out. We're here to support you in your job search journey!
Antwoord van CVHelp
Hi!
Thank you for sharing your experience with us!
Antwoord van CVHelp
Hi!
Thank you for sharing your feedback regarding the design of our CV template. We appreciate your honesty and take your input seriously as we continuously strive to improve our products.
We apologize that the current design did not meet your expectations. Your feedback is invaluable to us, and we will certainly consider it as we work to enhance our templates better to meet the needs and preferences of our users.
If you have any specific suggestions or preferences for the design that you would like to share, please feel free to let us know. Your insights help us tailor our offerings to suit your needs better.
Thank you again for taking the time to provide your feedback. We hope to exceed your expectations in the future.
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