I like that CVHelp.co.uk is very supportive and customer-oriented. In today's world, it's refreshing to find a genuine service. Their easy-to-use builder and "smart bullet" suggestions helped me crea... Toon meer
Bedrijf heeft geantwoord
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The content is excellent, but sadly the site is very glitchy and kept changing information that it shouldn’t have, I went on several support calls, but it kept happening over and over again, even the... Toon meer
Bedrijf heeft geantwoord
I bought a 14 day access with 1.90 pounds and they have deducted 17.90 pounds from my bank account today without confirming me anything . I strictly want that money back . What do I do ? People who ha... Toon meer
Bedrijf heeft geantwoord
Hey,the site is very helpful ,but doesn't have option to rename paragraphs or maybe more accurate titles if you can fix it ,will be more useful for foreign persons because in most cases we made two... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Get all the help you need to create a professional CV in minutes.
Contactgegevens
Hiring Products Ltd. 1st floor Innovation House, 46 Reid Street, Hamilton HM12, Bermuda
- 0808.234.7341
- customerservice@cvhelp.co.uk
- cvhelp.co.uk
2,9
Gemiddeld
1K reviews
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Good and helpful thank you
8 februari 2024
Antwoord van CVHelp
Hi!
We’re thankful for the amazing feedback you have given us!
Formatting issues!
Beautiful CV online, formatting is different when trying to download which meant that CV was spread across 2 pages and looked terrible.
Recommend just screen-shotting the CV and pasting into another document to avoid terrible formatting once you have paid!
7 februari 2024
Antwoord van CVHelp
Hi!
Thank you for taking the time to share your feedback. We appreciate your positive comments on the appearance of the CV online, and we sincerely apologize for any inconvenience you experienced with the formatting upon downloading.
We understand how crucial it is for the CV to maintain its visual appeal during the download process. We take your feedback seriously and are actively working to improve our downloading and formatting features to ensure a seamless experience for our users. Your insights are valuable, and we are committed to enhancing our platform based on customer input.
When i try to cancel my account the…
When i try to cancel my account the Customer Support try to sell me a whole package for 26 pounds.
6 februari 2024
Antwoord van CVHelp
Hi!
We are sorry to hear that you haven't had a smooth cancelation process. We were able to locate your account and confirm that your subscription is canceled and you will not be charged again.
We are thankful for the feedback you gave us, as it helps us better your experience and brings any issues to light. That said, if your experience with us has improved based on your Customer Service experience, we would love it if you would consider revising your comments and rating of us. It would make a massive difference and help us continue providing A+ Customer Service for our customers.
Antwoord van CVHelp
Hi!
Thank you so much! We appreciate the positive review!
Great help
Helped in every aspect of building my CV. Wasn't expensive . Also easy to cancel. But did the job I needed
27 januari 2024
Antwoord van CVHelp
Hi!
We're delighted to hear that our platform has been helpful in every aspect of building your CV. We're proud to offer a service that meets your needs, is affordable, and is easy to cancel.
SCAM
They’re a scam. They’ll start to take monthly payments out of your account very quietly. I initially thought I didn’t read their payment policies properly and when I went to double check online, I saw they don’t put any direct information about these “monthly subscriptions” so it definitely wasn’t my fault. They’re just very sneaky.
I called them to talk about why monthly payments of £17.90 were being taken out of my account for a couple of months without me realising, and the man I spoke to just declined on me. I called back 5/6 more times and he kept declining the call.
I definitely wouldn’t recommend this website👍🏼
8 augustus 2023
Review zonder uitnodiging
Antwoord van CVHelp
Hi!
We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges coming from CVHelp
Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. In order to avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.
We have provided the refunds back to your account. Please allow 7-14 business days for the refund to be reflected back on your account. We are committed to changing your mind about us and ensuring you receive the excellent customer service we pride ourselves on.
Thank you for your time!
Customer Service Team
Top platform!
Excelent platform for cv / cover letters for a variety of jobs. I recommend .
26 januari 2024
Antwoord van CVHelp
Hi,
Thank you so much for your positive feedback! We're thrilled to hear that you find our platform excellent for crafting CVs and cover letters across a range of job opportunities. Recommendations like yours mean a lot to us.
Antwoord van CVHelp
Hi!
Thank you so much for taking the time to share your experience with our CV writing and cover letter services! We're thrilled to hear that our efforts in making the process easy and time-saving have had a positive impact on your experience.
We understand the importance of a well-crafted CV and cover letter, and we're delighted that our services have met your expectations. If you have any further feedback or suggestions for improvement, please feel free to share them with us. We're committed to providing excellent service, and your input is invaluable in helping us achieve that.
Antwoord van CVHelp
Hi!
Thank you for sharing your experience with us!
THIS IS A SCAM, DO NOT TRUST !
I have used the cvhelp.co.uk back on 05 Jan 2024 and I have paid back then. I have unsubscribed but unfortunately I have been charged again yesterday 21 euros. I tried to help a friend and I used my card. This is not acceptable. I canceled my card today and tomorrow I need to go to a branch in person to fill a complain to refund my money, estimated time process is minimum 45 working days up to 6 months.This is a total fraud unbelievable.
21 januari 2024
Review zonder uitnodiging
Antwoord van CVHelp
Hi!
We sincerely apologize for the inconvenience you've experienced and deeply regret any frustration this may have caused. We take matters like these very seriously and want to assure you that we are actively looking into the issue.
Upon reviewing your account, we're pleased to inform you that we have successfully canceled your subscription, and you will not be charged any further. We have refunded you the requested amount. Allow 7 - 14 business days for the refund to be reflected in your account. We understand the urgency of your situation and have taken immediate action to rectify it.
Not impressive ..
14 januari 2024
Antwoord van CVHelp
Hi!
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience fell short of expectations. Our goal is always to provide an exceptional service, and we regret that we did not meet that standard for you.
There are no options to make changes to…
There are no options to make changes to the limited templates
19 januari 2024
Antwoord van CVHelp
Hi!
Thank you for taking the time to provide feedback on our templates. We appreciate your input and value your perspective. We understand that you are seeking greater flexibility in editing our templates, and we apologize for any inconvenience caused by the current limitations.
Your feedback is crucial to our continuous improvement, and we want to assure you that we are actively working on enhancing the flexibility of our templates. We understand the importance of providing users with the ability to make changes beyond just inputting information.
Once again, thank you for your valuable feedback, and we look forward to delivering a more flexible and user-friendly template experience in the near future.
Antwoord van CVHelp
Hi!
We’re thankful for the amazing feedback you have given us!
Fantastic templates and good idea…
Fantastic templates and good idea promos which were realistic
11 januari 2024
Antwoord van CVHelp
Hi,
Thank you for your fantastic review!
We're delighted to hear that you appreciate our templates and find our promotional ideas realistic. If you have any further suggestions or if there's anything specific you'd like to see in the future, please don't hesitate to share your thoughts.
Your feedback is invaluable to us.
Easy and very helfull
Easy and very helfull, especially for peolpe like me whose native language is not English.
11 januari 2024
Antwoord van CVHelp
Hi,
Thank you for your positive review!
We're thrilled to hear that you found our service easy and very helpful. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know.
We're here to help!
Initially
Initially, I found the software slow and not very user friendly. I'm not sure if this was from my end or yours! As I started to use it more and more , it got better. I was impressed with cvhelp's overall experience. Personally, I do feel I maybe returning touse your services again. Thank you.
10 januari 2024
Antwoord van CVHelp
Hi,
Thank you for taking the time to share your experience. We appreciate your honest feedback. We apologize for any initial inconvenience you faced with the software's speed and usability. We're glad to hear that as you used it more, the experience improved and left you impressed overall. We value your input and are committed to continually enhancing our services.
Antwoord van CVHelp
Hi,
Thank you for your review. We are delighted that we could be of assistance!
The formats given were excellent
Carlos was very helpful when I had problems about the the cv and he sorted them out.
I still didn’t learn how to attach my c.v. But perhaps that was too basic a question.
The formats etc were very good as was the advice given.
7 januari 2024
Antwoord van CVHelp
Hi,
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
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