Cycle King Reviews 4.156

We purchased two bikes from Cycle King for our children for a Christmas & a birthday present and received outstanding service from start to finish. They couldn’t help us enough recommending the right models and sizes etc and were so professional and knowledgeable. Thank you 🤩

Very happy with the service, product & price. Delivery was fast.
Many thanks,
Regards, Joseph Watson.

Speedy service, managed to amend my order via email talking to a real person. Bike is fab!

Bike put together at no extra charge , fab communication, and the bike is of good quality !

Delivered on time and according to delivery instructions. Customer support post-purchase was swift. Easy to assemble and packaged well. Our daughter is happy with the bike, colour choice etc. Great purchase and after sales experience.

My bike arrived on time , however , that was it , a bike in a box , no purchase order form for guarantee . No bike manual , no parts list or instructions .no basic Allen keys for Assembly ,
The small touches would would have made a great bit of difference ..

Back tyre would not hold air, looks like a puncture somewhere..
Didn’t expect this with a brand new bike!
It seems Raleigh didn’t do their quality checks properly.
Apart from this the service and delivery were very good from Cycle King.

Well packaged and informed of delivery notification. Plus a item that I could not find anywhere else. Excellent service and fast delivery

Called to let me know item I’d ordered online was available in store immediately.

The package arrived quickly.

They had want I wanted and at a great price !

I found the customer service very helpful .. the bike is really good driving it and suspension my 12 year old son love it.

Not sure i would buy a bike from them again a lot problems with the price of the bike and then find out after Xmas they advertised a lot cheaper

Brought my bike in with a number of small issues (maybe 4 or 5). I described each one to Nathan, and every single one turned out to be a quick fix that he did cheerfully, in front of me, free of charge. I'm now so much safer and more comfortable on my bike. Thank you Nathan!!!

I liked that they kept me informed all the way through the process

Bike arrived super quick and at a great price.

They contacted us to make us aware of potential issues with an ordered bike, and then were very helpful and quick to respond in resolving it.

Quick efficient service

Friendly welcome, very helpful and knowledgeable staff
Having dropped into the Chadwell Heath Store with a rear tyre puncture they got me back on the road in no time at all.
Stocked up on a few replacement tubes at discounted prices into the bargain!