Banner for Cycleplan

Cycleplan Reviews 

4.405
•
TrustScore 4.5 uit 5

4,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

⭐️⭐️⭐️⭐️⭐️ I would highly recommend this company for bike insurance. This is the second time I’ve taken out a policy with them, and both times the process has been smooth and hassle-free. The staff... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After a bit of clicking around, I realised how to order third party insurance. Insuring the bikes is less important than insuring against me hitting someone or someone hitting me. So I selected nomina... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Easy to navigate website...well explained options...great price...with awesome level of cover...hoping the customer services and payouts are just as good...when and if I need them...but thus far...hap... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Terrible user interface - completely hides basic payment details! I am extremely frustrated with this website. The user interface is completely anti-consumer and a total waste of time. It is absolu... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fietsverzekeringsmaatschappij
  2. ook in
  3. Verzekeraar
  4. Verzekeringsmaatschappij
  5. Verzekeringsmakelaar

Over Cycleplan

Geschreven door het bedrijf

Cycleplan arrange specialist bicycle insurance for cyclists. Whether riding to work, hitting the trails or cruising through the park with family, our policies are designed to help financially protect cyclists and their bikes and e-bikes from potential risks such as theft and damage, personal accident and more.

We focus purely on cycling insurance, which means no additional costs for unnecessary extras, a range of cover options and access to a specialist, UK-based customer service team.

At Cycleplan, we understand the needs of cyclists; that's why we try to make it easy to obtain a quote and take out a policy. Pay annually in one go, or spread the cost - the choice is yours. Take a look at our reviews below to see what some of our policyholders are saying.

Contactgegevens

Like what you've read?

Click below to get a quote and 45% off your premium! T&C’s apply.

4,5

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,5

Alle reviews

(4.405)

537 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very good value for my money

Very good value for my money.
Easy web site

16 juni 2026
Logo Cycleplan

Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 5 van de 5 sterren

Simple to follow

Very simple to build up my requirements. Price seemed competitive

14 juni 2026
Logo Cycleplan

Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 5 van de 5 sterren

Relatively easy to set up and gives…

Relatively easy to set up and gives peace of mind.

4 mei 2026
Logo Cycleplan

Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 4 van de 5 sterren
Logo Cycleplan

Antwoord van Cycleplan

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Beoordeeld met 5 van de 5 sterren

Year insurance on my electric bikes…and not cheap

Years insurance on my electric bikes and I did get the warning about renewal but didn’t realise you stored my card details and now have paid for another year without doing anything, i don’t think it’s good for this to happen ho well jobs done.

14 juni 2026
Logo Cycleplan

Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 5 van de 5 sterren

It was so easy to do

It was so easy to do
Nice and cheap
Stops police taking bike off you
So buy cheap insurance with cycleplan

13 juni 2026
Logo Cycleplan

Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 4 van de 5 sterren

It was relatively easy

It was relatively easy, a few glitches with some of the questions / available answers but nothing serious. Good price.

14 juni 2026
Logo Cycleplan

Antwoord van Cycleplan

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Beoordeeld met 5 van de 5 sterren

Very easy to get the Public Liability…

Very easy to get the Public Liability insurance I required for my day to day cycling activity. For years I've used my British Cycling membership for cover, but was forced to look elsewhere a few days ago as their website wasn't functioning and I couldn't renew my membership. Very pleased I found Cycleplan online after a short search.

13 juni 2026
Logo Cycleplan

Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 5 van de 5 sterren

T site was easy to access and I think…

T site was easy to access and I think the premiums are very fair priced

10 juni 2026
Logo Cycleplan

Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 4 van de 5 sterren

Bike cover

Price.ease of website.

12 juni 2026
Logo Cycleplan

Antwoord van Cycleplan

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Beoordeeld met 5 van de 5 sterren

No problems

No problems. Quick and easy to sort

9 juni 2026
Logo Cycleplan

Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 5 van de 5 sterren

Eay to use website

Easy to use website. Wide range of options to pick what cover you need. Would recommend

10 juni 2026
Logo Cycleplan

Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 5 van de 5 sterren

Easy to set up.

Can only say this service was very easy to set up with a good choice of cover options. Cheaper than some others I looked at.

8 juni 2026
Logo Cycleplan

Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 5 van de 5 sterren

Sales advisor was very helpful over the…

Sales advisor was very helpful over the phone I have hearing problems he explained everything clearly for me to understand good communication would recommend

9 juni 2026
Logo Cycleplan

Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 3 van de 5 sterren

My husband manages this insurance for…

My husband manages this insurance for me. The policy is excellent.
We had an email with the policy in my name as insured, but physical documents showing my husband as insured.
Last year we had to speak to get this rectified.
I understand this is a multi bike policy. My husband does not cycle and tbh the insurance schedule says 'The insured is my husband' not me.
A simple reissue of the document in my name would have been clearer.
But policy is v good
Thankyou
Denise

6 juni 2026
Logo Cycleplan

Antwoord van Cycleplan

Hi Denise, thanks for taking the time to leave us a response and your feedback.

We are sorry for any confusion and inconvenience caused by the policy documentation.

It is likely that when you contacted us previously, our advisor explained how our family cover operates. With Cycleplan's multi-bike policies, one policy can cover all of your family's bikes, and immediate family members living at the same address can benefit from selected cover options, such as Personal Accident and Public Liability, at no additional cost.

As a result, it is not unusual for one family member to be shown as the policyholder while other family members are listed as insured persons under the policy. This arrangement would not affect the validity of the cover or cause any issues in the event of a claim, as all eligible family members included under the policy are insured in accordance with the policy terms and conditions.

However, we appreciate that receiving documentation showing different names may have caused uncertainty, but this is the name that was chosen to be on the policy in the first place. We are always happy to review policy documentation with our customers to ensure everything is clear and accurately reflects the cover in place.

Thank you again for bringing this to our attention, we appreciate your feedback and are sorry that you feel disappointed with this. If you would like to discuss anything else, please contact us on https://help.cycleplan.co.uk/hc/en-gb/requests/new and an advisor will be happy to assist you.

Kind regards,
The Cycleplan Team

Beoordeeld met 5 van de 5 sterren

Bike insurance

U
Outstanding

7 juni 2026
Logo Cycleplan

Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 4 van de 5 sterren

Didpleased exactly as expected

Did exactly as expected

31 mei 2026
Logo Cycleplan

Antwoord van Cycleplan

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Beoordeeld met 4 van de 5 sterren
Logo Cycleplan

Antwoord van Cycleplan

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Beoordeeld met 5 van de 5 sterren

Great service and efficient…

Great service and efficient communication when I entered my address incorrectly it was corrected quickly and new documents sent out immediately.

4 juni 2026
Logo Cycleplan

Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer