⭐️⭐️⭐️⭐️⭐️ I would highly recommend this company for bike insurance. This is the second time I’ve taken out a policy with them, and both times the process has been smooth and hassle-free. The staff... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
After a bit of clicking around, I realised how to order third party insurance. Insuring the bikes is less important than insuring against me hitting someone or someone hitting me. So I selected nomina... Toon meer
Bedrijf heeft geantwoord
I have paid for an annual insurance policy and have now been without my bicycle for nearly four weeks after it was stolen. I find this delay unacceptable.
Bedrijf heeft geantwoord
Called to arrange insurance of several bikes of varying values. Was able to discuss how valuations are used according to age of bike. Very helpful. Pricing seemed good for the level of cover.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Cycleplan
Geschreven door het bedrijf
Cycleplan arrange specialist bicycle insurance for cyclists. Whether riding to work, hitting the trails or cruising through the park with family, our policies are designed to help financially protect cyclists and their bikes and e-bikes from potential risks such as theft and damage, personal accident and more.
We focus purely on cycling insurance, which means no additional costs for unnecessary extras, a range of cover options and access to a specialist, UK-based customer service team.
At Cycleplan, we understand the needs of cyclists; that's why we try to make it easy to obtain a quote and take out a policy. Pay annually in one go, or spread the cost - the choice is yours. Take a look at our reviews below to see what some of our policyholders are saying.
We focus purely on cycling insurance, which means no additional costs for unnecessary extras, a range of cover options and access to a specialist, UK-based customer service team.
At Cycleplan, we understand the needs of cyclists; that's why we try to make it easy to obtain a quote and take out a policy. Pay annually in one go, or spread the cost - the choice is yours. Take a look at our reviews below to see what some of our policyholders are saying.
Contactgegevens
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, Verenigd Koninkrijk
- 08000 92 92 68
- admin@cycleplan.co.uk
- cycleplan.co.uk
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4,5
Uitstekend
4K reviews
Vraagt klanten om een review
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to get a quote
Easy to get a quote, the site is simple to navigate. Price for e-bike insurance was fair, although most of the premium is made up on an admin fee, but that is transparent in the payment schedule.
3 oktober 2026
Antwoord van Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Great company
1 oktober 2026
Antwoord van Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Antwoord van Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Great price and very easy to get cover…
Great price and very easy to get cover for all my bikes.
30 september 2026
Antwoord van Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Easy to use online application
Easy to use online application, good price for what I required
2 oktober 2026
Antwoord van Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Antwoord van Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Antwoord van Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
£25 fee
So, we took an bike insurance with them for £5.51 per month. As we didn't sign the credit contract (the mail was in the junk and why a credit contract?), they took an extra of £25. Thank you very much!
When we contact them, they said "contact the credit finance company".
What a mess....... we canceled, and again a fee of £36.30.
Don't trust them.
30 september 2026
Review zonder uitnodiging
Antwoord van Cycleplan
Hello Bruno, thank you for leaving us a review, and we’re very sorry to hear about the confusion surrounding your payments.
We understand how frustrating these situations can be, but when you opt to purchase cover with us, by selecting Monthly payments you enter into a credit agreement with our third party finance company, Premium Credit.
Regarding the £25 default charge, please note that this has been requested by Premium Credit and is not a charge applied by ourselves. This charge falls within the terms and conditions of the credit agreement you agreed to when setting up your payments with Premium Credit. Unfortunately, we don’t have control over this charge, but Premium Credit will be able to provide more details on how it was applied.
When you incept a policy with ourselves, you agree to our terms of business agreement. This states our cancellation fee and cancellation process. I do apologise for any upset caused when cancelling the policy in line with our terms of business.
Once again, we apologise for any inconvenience this has caused, and we appreciate your understanding. If you would like to discuss this or anything else further, please contact us on https://help.cycleplan.co.uk/hc/en-gb/requests/new
Kind Regards
The Cycleplan Team
Antwoord van Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Antwoord van Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Good range of cover options and easy to…
Good range of cover options and easy to make variations online.
The log on process doesn't work smoothly if using a mobile and email codes
29 september 2026
Antwoord van Cycleplan
Hello Robert, thank you for taking the time to leave your review!
I am glad to hear you insured with us succesfully! I apologise to hear your are experiencing issues when logging in on a mobile, and I can confirm that we will have this looked into with our team.
If you ever have any questions or need assistance as you get started with your insurance, please don’t hesitate to reach out to us on https://help.cycleplan.co.uk/hc/en-gb/requests/new so we can assist you.
Thank you for choosing us.
Kind regards,
The Cycleplan Team
Really easy to take out my bike…
Really easy to take out my bike insurance at a reasonable price.
28 september 2026
Antwoord van Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Like the initial quote and discount but…
Like the initial quote and discount but not the admin fee (3× the insurance cost)
24 september 2026
Antwoord van Cycleplan
Hello David, thank you for taking the time to leave us a review.
I’m sorry to hear that you’re unhappy with your experience, this isn’t how we want our customers to feel when insuring with us.
The administration fee covers costs and expenses we incur in arranging your insurance cover. For example, those incurred in agreeing terms with the insurer, setting up the policy, creating your policy documents, regulatory costs, fees and levies. This arrangement and administration fee may vary according to the policy period, policy type and any optional additions to your cover.
If you wish to discuss this further, please contact us on https://help.cycleplan.co.uk/hc/en-gb/requests/new and an advisor will be happy to assist you!
Kind regards,
The Cycleplan Team
Antwoord van Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Antwoord van Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Hugely expensive renewals
Hugely expensive renewals, I managed to get the same level of policy for 1/3 the price. Not easy to cancel the policy. Never had to claim so cannot comment on that aspect.
25 september 2026
Antwoord van Cycleplan
Hello Caleb, thank you for taking the time to leave us a review. I’m really sorry to hear about your experience and I completely understand how frustrating this must have been.
I can see that you spoke with my colleague Adrian, who did offer to look at the available options for your renewal, however you requested to cancel via this telephone call.
On this occasion, the renewal price offered was the best we were able to provide. Due to price capping rules, applying an additional discount would have actually increased the price, which meant there were no further changes we could make.
I appreciate that this isn’t the outcome you were hoping for. Unfortunately, when price capping applies, it can limit how much flexibility we have with discounts, even when we’d like to do more to help.
I’m sorry we weren’t able to offer you a better price this time, but I do hope you’ve since been able to find cover that works for you.
If you’d like to discuss this further or need any additional support, please feel free to contact us via https://help.cycleplan.co.uk/hc/en-gb/requests/new and one of our advisors will be happy to help.
Kind regards,
The Cycleplan Team
Was very smooth so one decent bike now…
Was very smooth so one decent bike now insured
5 september 2026
Antwoord van Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Was easy to fill in clear on what was…
Was easy to fill in clear on what was and wasn’t covered. Price was good
23 september 2026
Antwoord van Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Antwoord van Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very good customer service
Very good customer service. Sorted out my problem quickly and efficiently
22 september 2026
Antwoord van Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
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