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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Bought a 16l dehumidifier from ASDA George. The first two units were faulty and had to be returned, the 3rd worked for 18 months until the display and control buttons stopped working. Daewoo would not... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Aunque no hablo inglés, debo comentar que luego de 21 AÑOS mí televisor Daewoo sigue activo y se adaptó al ONN para poder ver streaming, aunque sea modelo antiguo. Quisiera uno nuevo, pero no tengo di... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordering process was simple and efficient. Delivery fantastically speedy and FedEx, delivery company were brilliant. I purchased the smaller food mixer which, having now been used is very very im... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After a serious leak flooded the downstairs of our house, I purchased the Daewoo 30L Dehumidifier to help dry out the affected area. Overall, I’m very pleased with its performance. It’s curren... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huishoudapparatuur winkel

Geschreven door het bedrijf

We supply great value home appliances and electricals to customers across the UK. Quality, value and trust are at the centre of everything we do, which is why Daewoo has become a globally recognised brand that our customers love!


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

424 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 85% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Efficient customer service.

The appliance I received was damaged.
After a few emails, I was informed that the appliance would be replaced.
Good customer service.

5 mei 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Beoordeeld met 5 van de 5 sterren

Excellent customer service.

Excellent customer service.
Contacted Daewoo after losing a silicone foot off the trivet in my airfryer, they answered quickly and put the parts in the post which I received yesterday.

14 mei 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments

Beoordeeld met 5 van de 5 sterren

Daewoo compact pro vacuum cleaner

Item arrived on time,item working well at the moment so overall very pleased

9 mei 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments

Beoordeeld met 5 van de 5 sterren

satisfied customer

got this as replacement blanket.excellent product ,at a good price.quick delivery.

26 april 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments

Beoordeeld met 5 van de 5 sterren

Good quality worth to buy

1 mei 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments

Beoordeeld met 1 van de 5 sterren

Useless customer service

Placed an order at the weekend and paid for next day delivery, so that it would be sent yesterday for delivery today. Received an email from Daewoo yesterday morning to say it had been dispatched for delivery today, but when I tracked the item this morning, it still showed as Evri waiting for the parcel, and that it had been waiting since 10.08 yesterday morning. Contacted Daewoo via their online form (no phone number available) to ask what had happened to my order and if it would be delivered today. Their reply, via email, was that I had placed my order on the weekend and paid for next day delivery, so it "will be" dispatched on Monday, but Monday (the day it should have been sent and the day I received the original email from Daewoo saying it had been sent, for delivery today) was yesterday! Good grief, if they can't even work out what day of the week it is, what hope is there of me ever getting the items I ordered!

I only ordered the items direct from Daewoo, rather than any other supplier that uses decent couriers, such as DPD or DHL, because none of the other suppliers gave me the option of next day delivery, as I needed to be sure somebody would be in to take delivery, but what is the point if Daewoo next day delivery doesn't actually happen!

29 april 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Hi, I’m really sorry to hear about the confusion with your order and the delivery issues you’ve experienced. It sounds frustrating, especially when you were expecting swift service. We’ve taken note of your comments regarding the delivery process, and we’re reviewing this to improve. Please feel free to reply to the email correspondence you received, and we’ll do our best to resolve any outstanding concerns which i believe we have in the numerous corresponance we have sent today.

Kind Regards,
Customer Services

Beoordeeld met 5 van de 5 sterren

No hassle replacement

I bought a really great Daewoo Air Fryer from Robert Dyas. It developed a fault after two years. I couldn’t find details of whether we had registered the product for the 3 yr warranty. I emailed Daewoo and explained the problem. I received a new Air Fryer with 10 days. Fantastic customer service!!

28 april 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments

Beoordeeld met 5 van de 5 sterren

cheapest in the market

fast and cheapest among all the websites I checked.

19 april 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments

Beoordeeld met 5 van de 5 sterren

I have a 17litre halogen oven that…

I have a 17litre halogen oven that broke ,still under guarantee.Daewoo sent me a replacement.U have had a few Daewoo products,work very well .

10 april 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

As you have had the item over 16 months The retailer / manufacturer can make a deduction from any refund for fair use after the first six months of ownership if an attempt at a repair or replacement is unsuccessful (Consumer Rights Act 2015). As you paid £32.99 for the item in 2023 - The time frame quoted is the maxium you will have to wait we anticipate delivery within the next 2 weeks.

Beoordeeld met 5 van de 5 sterren

Very effective heater, excellent value.

Very good value product delivered promptly and efficiently.
The heater is very light and very effective. We use it to dry towels and clothes in rental bathrooms that have no drying facilities. The compact size and light weight makes the heater easy to transport and the folding stand is compact and stable.

7 april 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments

Beoordeeld met 5 van de 5 sterren

Fab!

Great price & super quick delivery! Love my new toaster and kettle it's the best I've ever owned. And, the kettle is not loud, it's fab!

5 april 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments

Beoordeeld met 5 van de 5 sterren

Boxes did get dent up a bit but the…

Boxes did get dent up a bit but the product is perfectly functional.

31 maart 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments

Beoordeeld met 2 van de 5 sterren

You sent my order out extremely…

You sent my order out extremely quickly, however I haven't yet received it ten days later. I have reported it to both you and Evri and are hoping it will eventually turn up!

3 april 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

I can confirm that the replacement order has been processed and you should receive it shortly.
We have sent this via an upgraded carrier.
Please accept our sincere apologies for any inconvenience caused.
Kind Regards
Customer Services

Beoordeeld met 4 van de 5 sterren

We ordered a kettle microwave and…

We ordered a kettle microwave and toaster to match with a good discount. Goods delivered well packed and quickly by carrier . All look good and work well . Very pleased with the products and all with a 3 year warranty

19 maart 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 4* review and comments

Beoordeeld met 5 van de 5 sterren

Daewoo is Fantastic

Swift despatch of ordered goods! The site is really good! It's very to navigate and order products!

26 maart 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments

Beoordeeld met 5 van de 5 sterren

Absolutely thrilled with our 5-in-1…

Absolutely thrilled with our 5-in-1 Microwave! It's a fantastic space-saver and the air fryer function is a game-changer. Delighted with the toxin-free cooking (if used without gray tray!). Looking forward to exploring the other features. Great product, highly recommend.

30 maart 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments

Beoordeeld met 5 van de 5 sterren

The Convector heater is very smart…

The Convector heater is very smart looking and slim. It has easy to use controls including a remote handset as well. It fulfills all my expectations

28 maart 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments

Beoordeeld met 5 van de 5 sterren

My dehumidifier arrived well packaged…

My dehumidifier arrived well packaged and delivered withccare. Put it on straight away. Easy to used with instruction booklet

24 maart 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments

Beoordeeld met 5 van de 5 sterren

Powerful heater !

20 maart 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments

Beoordeeld met 5 van de 5 sterren

Ordered a kettle and very pleased with it

Ordered a kettle and got it delivered very promptly. It works well and I've also got a three year guarantee.

17 maart 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments

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