Daniel Field Direct Reviews 

135
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Charlotte Gibson at Daniel Field is an excellent personal customer service specialist. She's more than that! It really feels she's there just for me when I know she helps hundreds of customers. Nothin... Toon meer

Beoordeeld met 5 van de 5 sterren

Have been buying Daniel Field for decades and am glad to see that the latest formula is the best it’s ever been for colouring and hair condition afterwards; super shine and looks so healthy, grey cove... Toon meer

Beoordeeld met 5 van de 5 sterren

Within 6 months of using this product my hair's condition has dramatically improved. My hairdresser has also commented. As an aside since not using PDFs i have noticed new hair growth that I hadn't r... Toon meer

Beoordeeld met 5 van de 5 sterren

Im highly allergic to hair colour & luckiky found this product several years ago. It Works & more importantly I do not get a reaction!!. The service & product Are Excellent. If I had any negative it... Toon meer

Bedrijfsgegevens

  1. Haarproductenwinkel

Geschreven door het bedrijf

Daniel Field Direct sells the ever-popular Water Colour hair dye range. Loved by our customers, this is a gentle alternative to traditional hair dyes, free from nasties such as Ammonia and PPD. With nearly 40 rich, natural hair colours, it's ideal for regular use to cover grey or white hair. Our experienced Daniel Field Direct team are here to help, so please do e-mail or phone if you'd like help finding the right colour for you.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

135 reviews

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4,9

Alle reviews

(135)

3 reviews in de afgelopen 12 maanden

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Beoordeeld met 2 van de 5 sterren

Great idea in principle but......

In principle these chemical-free hair colours are fantastic.
However, bear in mind that you'll have spent a lot of money potentially trying to find the colour you want.
I have called the advice line many times to explain the issues I was having trying to find a colour that I liked but also covered my grey roots.
The first time I called I was advised natural oak but this turned out to be almost black. The second time I was advised to mix two colours, they didn't work as still too dark. The third time I was advised lightest brown but this did nothing at all apart from turn my grey roots into a yellowy brown.
Unfortunately given that I have long hair, I needed two bottles of powder and so each time it cost not far off 25 pounds.
The other thing is that the colour on the ends faded extremely quickly, probably after a couple of weeks ( despite having followed the instructions meticulously) and so this isn't the permanent hair colour it claims to be. Given the cost and lengthy application process, sadly it has been wasted money and effort.

30 januari 2022
Review zonder uitnodiging
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Antwoord van Daniel Field Direct

We are really sorry to hear that you've not had the great results we would expect from Water Colour. It is such a successful and popular hair dye, we have very rarely heard of experiences like yours in over 20 years of selling the product. However, if a colour doesn't work or is not suitable for any reason we will always replace or refund. Please get in touch on 01548 830560 where one of our friendly advisors will be glad to help you. The last thing we ever want is unhappy customers.

Beoordeeld met 3 van de 5 sterren

Really disappointed

Really disappointed. The colour did not cover my grey roots at all. I followed the instructions to the letter. The colour on my previously box dyed hair was a nice colour. My scalp did sting ever so slightly which I've not experienced before. I do have coarse frizzy hair which from reading the blurb is the hardest to cover in terms of grey. But disappointed to still have my horrible grey roots on display.

12 december 2021
Review zonder uitnodiging
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Antwoord van Daniel Field Direct

We are very sorry to hear the colour you tried didn't work for you. There are a few things that could have prevented it from taking properly and we are always happy to help by talking through any issues. If you don't want to try again for any reason, we can recommend an alternative hair dye or offer a refund. If you would like any advice please give us a call on 01548 830560.

Beoordeeld met 4 van de 5 sterren

Great products

Great products! Chose a different shade this time and very pleased with result.
Very easy to use, even for 83 yr old. Not quite like visiting salon, but much cheaper and lots of compliments. Easy to order on line and arrived next day.

11 december 2021
Beoordeeld met 5 van de 5 sterren

Excellent customer service has helped…

Excellent customer service has helped me to try out the combination of colours that works for me. The video showing how to mix colours was important in making me confident I could use the colours in this way.

29 november 2021
Beoordeeld met 5 van de 5 sterren

A very happy OAP!!

I am very happy with the product having been recommended to me following chemotherapy to avoid the usual chemicals found in several other hair colourants.
Delivery is also very prompt.

18 november 2021
Beoordeeld met 5 van de 5 sterren

If you don't feel ready to face the salons yet go to Daniel field mail order team 5*

Hello Daniel field mail order team, I've been meaning to leave a review for some time now, wanting to thank you for all your support with my hair journey, after going through a lot of stress I developed a skin condition, that mainly affected my scalp leaving me with dry patches all over, hair thinning and loss. I was advised by the doctors to try more organic products on my hair, the thought of going to a salon was a no go for me.
I love the fact that I could call in and have a consultation with one of your hair experts, that spoke with me for over 30 mins going through what would be best for me to try, she was spot on!
I'm now using shade 6 watercolour and from Alice england.com smooth and grow shampoo and conditioner.
I loved the fact I did not have to go into a salon as mentally I was not ready for that, the information given to me was honest and open, I did not feel pressured or silly for asking any questions, genuinely a really pleasant experience all around.
thankyou from
Sal :-) x ( London )

9 november 2021
Review zonder uitnodiging
Logo Daniel Field Direct

Antwoord van Daniel Field Direct

Dear Sal, thank you for taking the time to write this review. We are passionate about doing our absolute best to give good honest advice. We are always pleased to hear from our customers whatever their query or feedback, but of course it's especially rewarding when we receive comments like yours. From all the Daniel Field Mail Order team :-)

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