Daniel Field Direct Reviews 

135
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Charlotte Gibson at Daniel Field is an excellent personal customer service specialist. She's more than that! It really feels she's there just for me when I know she helps hundreds of customers. Nothin... Toon meer

Beoordeeld met 5 van de 5 sterren

Have been buying Daniel Field for decades and am glad to see that the latest formula is the best it’s ever been for colouring and hair condition afterwards; super shine and looks so healthy, grey cove... Toon meer

Beoordeeld met 5 van de 5 sterren

Within 6 months of using this product my hair's condition has dramatically improved. My hairdresser has also commented. As an aside since not using PDFs i have noticed new hair growth that I hadn't r... Toon meer

Beoordeeld met 5 van de 5 sterren

Im highly allergic to hair colour & luckiky found this product several years ago. It Works & more importantly I do not get a reaction!!. The service & product Are Excellent. If I had any negative it... Toon meer

Bedrijfsgegevens

  1. Haarproductenwinkel

Geschreven door het bedrijf

Daniel Field Direct sells the ever-popular Water Colour hair dye range. Loved by our customers, this is a gentle alternative to traditional hair dyes, free from nasties such as Ammonia and PPD. With nearly 40 rich, natural hair colours, it's ideal for regular use to cover grey or white hair. Our experienced Daniel Field Direct team are here to help, so please do e-mail or phone if you'd like help finding the right colour for you.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

135 reviews

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4,9

Alle reviews

(135)

3 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Love it

I lighten my hair with permanent 12/11 organic and mineral and use the water colour as a toner. It works really well for me very natural looking and kind to my hair. Good value and prompt delivery. Love it

27 juni 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I received two small bottles of powder…

I received two small bottles of powder which would not worth even £1 each, I paid £9.95 for each bottle. it cost me £23.40 including their very slow delivery. Followed instruction and waited for more than 1 hour. No change in my hair, neither coverage of my grey hair. very unhappy, wasted my money. I will never purchase from them and don`t recommend them to anyone either.

23 juni 2021
Review zonder uitnodiging
Logo Daniel Field Direct

Antwoord van Daniel Field Direct

We are very sorry that you didn't get on well with the Water Colour hair dye, we have thousands of happy customers who have been re-ordering for many years so we know it's a great product. It may have been the wrong shade for you or something just went wrong. We always offer advice and a replacement or refund but we are always sad to hear if someone hasn't had a great experience and would love to try and help if we can.

Beoordeeld met 1 van de 5 sterren

Natural hair colour …

I followed all instructions accordingly , leaving colour on hair for an hour , my hair when I washed product off felt like straw ! Had to use so much conditioner to gat a comb through, and all a complete waste of time , still got roots and those grey hairs are still shinning through . Will not recommend to anyone or use again ! So disappointed

23 juni 2021
Review zonder uitnodiging
Logo Daniel Field Direct

Antwoord van Daniel Field Direct

We are so sorry to hear you didn't like the product, we are here to help if you would like to give us a call on 01548 830560 and would like to try another shade. We have thousands of happy customers who have been with us for many years, so we know it is an excellent product, but we will always offer a refund if it doesn't suit you for any reason.

Beoordeeld met 3 van de 5 sterren

Normally so good but for the second…

Normally so good but for the second time I've received the wrong hair colour in my order

18 juni 2021
Logo Daniel Field Direct

Antwoord van Daniel Field Direct

We are very sorry you've had this experience, we always strive hard for perfection but sometimes human error does occur and we sincerely apologise that it happened to you twice. These occurrences are rare, it can sometimes be down to holiday or sick cover, but we always do our absolute best to prevent incidences like this happening. We will send you a complementary colour which we hope will compensate for any inconvenience.

Beoordeeld met 5 van de 5 sterren

Very Gentle and Vegan too!

I used this colour for the first time and noticed how incredibly clean it was to use.I used Henna for many years but as I got more grey I ended up with orange streaks.
and it was so messy!
I went on to Casting which covered the grey but left my hair dry and unnatural. Although My new water colour was not half as strong it left me with a more natural colour and feel.I love it! I don't have a problem with roots as they are not exposed as I have natural short curly hair and always cover my whole head whenever I colour it and guess what? I only had to use half of my powder and therefore half the water too? I will definitely buy again

13 juni 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Genius Maria

Have been coming here for so many years. Love Maria styling my hair. The woman is a genius & I wouldn't go to anyone else. Anna the manager is delightful. Always so friendly. And I love Daniels products especially the Magic Conditioner which more than lives up to its name.

12 juni 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I couldn't recommend this product more highly!

I've been using Daniel Field watercolour since the end of 2018, and I rate it very highly. I've got lots of stubborn silver in my waist-length hair, and it does cover it well. Sure, it's a faff leaving it on for over an hour, but nothing like the faff I used to have when I used a henna/indigo blend - which took four hours at least to work its magic.

More to the point, it's the only permanent dye that I've come across which was OK to use over henna, and you really can't 'see the join'!

Their customer service is excellent, too.

8 juni 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Nowhere near enough colour solution to…

Nowhere near enough colour solution to cover my hair. It didnt cover my grey roots & I’m very disappointed with the mixer bottle which didn’t have a “cut off” nozzle & the gloves were the worst I’ve ever used.
I have written to Daniel Field to complain & request a refund but they haven’t replied.
Total waste of my money.

6 juni 2021
Review zonder uitnodiging
Logo Daniel Field Direct

Antwoord van Daniel Field Direct

Dear Eva, we are so sorry you didn't have a good result from the Water Colour and that you were not able to cut off the top of the nozzle on the applicator. We are always happy to help talk through any issues to try to resolve them for you and if we can't for any reason, we always offer a full refund. We will see if your letter has arrived over the weekend and will try to contact you direct. We are available on the phone 9am-5pm Mon-Fri on 01548 830560

Beoordeeld met 2 van de 5 sterren

Did not cover grey

26 mei 2021
Review zonder uitnodiging
Logo Daniel Field Direct

Antwoord van Daniel Field Direct

We are really sorry to hear you didn't get a good result from the Water Colour hair dye. We know it's a great product and if it's not worked we can offer advice and a replacement. If we can't find a solution we will offer a refund. Call 01548 830560 to chat to one of our friendly team.

Beoordeeld met 5 van de 5 sterren

Excellent Colour & service

I have used Daniel Field regularly for over 7 years after having chemotherapy. The product has always been reliable and the service has been excellent. Delivery has always been very prompt. I have been completely satisfied and would highly recommend.

22 mei 2021

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