Darlac Reviews 

Nothing wrong with the bypas loppers that arrived. Only one arrived, still waiting for the second one ordered at the same time. No correspondence from Darlac and I wonder why I’m being asked to review before all items ordered have been delivered. You can let me know when I can expect delivery on this platform if you like.

I ordered goods on Darlac website on 7th February and paid for them.. The goods were dispatched on 9th February. Today is the 16th February however I have not receded them. I have contacted Darlac on numerous occasion's but they have failed to deal with my complaint. All I am told is they were dispatch and are with Royal mail. Not satisfactory.

Items arrived within a couple of days and were of very high quality.

No complaints. Purchase straightforward. Product good. Say no more.

Arrived early, exactly what was needed

Great product,good value and delivered on time

Exactly what I ordered, delivered very efficiently. Thank you

I contacted Darlac thinking that I needed a new pair of secateurs. Customer services were so helpful, it transpired that I only needed a small new spring. This was sent free of charge. I then lost this tiny part and Darlac sent another one free of charge again. What a great company. Thank you.

I utilised a couple of National Garden Gift Vouchers to buy my first tool - a lopper, which has a powerful design, which attached to a 5 metre extending pole. It meant that I can now avoid climbing a ladder whilst cutting substantial branches off my fruit trees. I, then, bought another attachment to collect fruit from high branches. Then, for the really thick branches I bought a saw attachment. All very usable and practical

Bought the original several years ago and was very pleased to see that a new head was still available.

Emailed with a problem and got a very prompt and full reply explaining the situation and giving me the Freepost option of returning goods. Could not really have been a quicker or better outcome under the circumstances thanks to 'Chloe' in Customer Services.

Always get excellent service from this company. They do what they say they’re going to do. Excellent products.

Loppers packaging was damaged and it would have been nice if Darlac had emailed to say the item was dispatched. Both products, loppers and secateurs, look good and sturdy but I've not tried them as they are a present, which is a shame about the packaging. Great to see recyclable external packaging including the tape.

Thought Darlac were the best and wasn’t disappointed! Ordered twice (my error) but was reimbursed immediately.
Product looks great, will see after Christmas

Quality item to give as gift and good service

Could have been better packaged. "Live Plants" was very misleading!

Very helpful staff member when I needed help.
Quick delivery

customer service that does not care and is not really interested

Pleased with garden implement but as bought for a present would have preferred it came boxed

Good website,easy to order,items arrived within 10 days,no fuss.
Would recommend this company.