Darlac Reviews 

Swift delivery. The snips are very efficient. I use mine all the time, so wanted my daughter & sister to have a pair too.
I appreciated the enclosed advice on cleaning & sharpening hand tools.

I haven't been able to use the ratchet loppers yet but they arrived promptly and well packaged and are exactly what I was looking for.

Kept informed of progress of delivery. Reasonable wait we’ll packaged

Nice smooth transaction and the item arrived well packaged

Efficient ordering and delivery, great product too.

A previous pair of Darla loppers have lasted over 30 years and these new ones are a replacement. They are excellent, cut well and not too heavy. Delivery was very prompt.

Arrived earlier than expected. Well packaged. This looks a good quality tool, easy to put together and remove the various heads. Informative care booklet.

Excellent service and brilliant products. Really happy with my purchase and now I can get on with my Autumn pruning.

Really pleased with the quality of the items. Bought a folding handsaw, flower snips and Ergonomic (ergo) snips. They are all absolutely brilliant and great to use. Prompt delivery and great value for money too.

Excellent quality products. Delivered very swiftly. Will some here again.

Good quality product. Better than I imagined. Delivery company a bit slow. Not the fault of Darlac though.

Straightforward. Arrived as expected

Darlac telescopic shears,don't waste your money I have just spent approx 1 hour re threading the long screw on the telescopic mechanism for it to fail again after three cuts.It is has now sheared in the cam. Very poor design for such an expensive set,the tool has had little use,and is now over a year old.I have a non telescopic set that are 30 years old,and are far superior.

Having purchased an Expert extendable tree pruner a few years ago - which,whilst being heavy at full stretch,has done the required job time after time - my last use resulted in the cutting blades return spring breaking,and,having searched through my hoard of 'rainy day' parts, I was unable to find one that would be a suitable replacement.
With this in mind,I completed a Darlac website 'contact' form,outlining my requirements,and asked whether they might be able to supply one directly,and at what cost. A simple enough request,one might think.....
However,5 days after my enquiry,my email account is ominous by the lack of response from Darlac.This,at best,is very disappointing,but it isn't the first time I have encountered a company who thinks that online enquiry forms can be ignored.
I would have left a 5 star rating,but for the complete lack of response - which will,no doubt be 'explained' by the company as being down to Brexit/Covid/furlough/lack of staff/couldn't be bothered..

I have owned a pair of heavy duty ratchet mechanism loppers for some time now - five, maybe six years. Recently I needed spares and contacted customer services. I was blown away by the prompt helpful service. I can't recommend this company enough. My loppers are now performing beautifully leaving clean cuts in the trees I'm pruning. Thank you Darlac!

Needed a spare part , very quick reply to e mail and helpful in finding the part , then supplied for reasonable cost.
Have several tools from these guys and they are all top quality
Well done Darlac

Great UK company. My shears broke and within half hour of emailing them they replied and are sending me a new pair. What great customer service!