Data Recovery Lab London Reviews 14

I found Data Recovery Lab through Google Search. My external hard drive had stopped. I went to their office without an appointment and they were very polite and explained to me step by step how they may be able to recover my data. They quoted the price and though expensive I felt very much assured that they would do their best to recover my data from the conversations I had. I left my damaged hard drive with them. Within couple of days they informed me that their initial assessment was they would recover my data. After few days they sent me the list of my data and the list showed that they had managed to recover all of my files. They placed the recovered data into another external hard drive. It took them 6 days including weekend. Communication was excellent they kept me informed at each stage. I will use their service in the future and I highly recommend them.

My external HDD stopped even spinning, not to mention that I was unable to fetch any data out of it. Then I trusted it to the engineers in Data Recovery Lab and received a quote and comprehensive description of the following actions. In a few days heard from them upon successful assessment. In few more days got a confirmation that they’ve managed to restore every single file. I paid the invoice and collected a backup disk with the recovered data. All in all it took 10 days with the follow up from the Lab’s end.

Recovering the data is costly indeed. I can only add up that finding the professionals of such high level with the deserved trustworthy reputation is a unique privilege.

An excellent professional company who managed to extract all my data perfectly from a synology NAS drive that failed. This was not an easy task from what I understand, having enquired initially elsewhere, but Data Recovery Lab knew exactly what to do. The fee was also transparent and I cannot recommend enough. Thank you!

My experience getting my data recovered was excellent. I am grateful to the Data Recovery Lab and my experience was excellent

My external hard drive completely failed, and I lost access to my very important and personal data. I tried many times at home using YouTube and ChatGPT, but nothing worked, which caused me a lot of stress.

I found this company through Google and social media and contacted them. From the very beginning, they reassured me and made me feel calm and confident, especially regarding the security of my personal data.

When I visited Data Recovery Lab London, their behaviour was incredibly kind, respectful, and professional. It truly felt like being in a computer clinic, with “computer doctors” taking care of my failed hard drive.

They successfully recovered all my data with full security and transferred everything safely to a brand-new external hard drive. They also asked me to check everything carefully and gave me very useful advice on how to take care of my hard drive in the future.

I left their office feeling relieved, calm, and completely safe. I feel very lucky to have found such a professional and trustworthy data recovery company in London. Highly recommended.

Recovered the files on my hard drive. Easy to communicate with. Would recommend.

When my laptop suddenly stopped working, Data Recovery Lab initially recovered data from the failed hard drive in two days. Other companies I contacted for help said it would take five to ten days. Also, it was possible to drop off the hard drive in person whereas most other companies offered drop off points or courier collection services, sending the hard drive to a remote recovery lab. Contacting the company and all staff involved in the process was easy. In fact, my initial call on a Saturday was answered when most other companies were closed. Answers to all my questions were given in full there and then. This gave me confidence that Data Recovery Lab was the right company for me to use. They are a little more expensive than some but worth every penny for the speedy service and personal attention they offer. That said, they were cheaper than the quotes several other companies provided! I would not hesitate to recommend Data Recovery Lab to anyone finding themselves in the nightmare scenario of suddenly losing data.

I had a great experience with Data Recovery Lab. They managed to recover the data from my faulty drive quickly and Mahsa kept me well informed at every stage. Communication was clear and friendly, and the whole process was much easier than I expected. Would definitely recommend them to anyone needing data recovery.

Really great service and they were very communicative about what was going on. I got my data back, which is the main thing. Mahsa was very responsive and kept me up to date with every development.

Communication was amazing throughout the process. I was guided through every step clearly and was able to have all my data recovered in a speedy manner. Brilliant customer service, highly recommend!

I recently faced a major issue when a large amount of important data was accidentally deleted from my HDD. I thought it was gone.
The entire process was smooth and surprisingly quick.
The team was knowledgeable and explained each step clearly, which gave me a lot of confidence. They managed to recover 100% of my lost files, including some critical documents and photos I thought I’d never see again.
The service was reliable, secure, and worth every penny. I truly appreciate their expertise and efficiency.
I highly recommend this recovery service. It saved me a lot of stress and valuable information!

I had an excellent experience with Data Recovery Lab. They managed to fully recover all my data quickly and efficiently. The service was professional, transparent, and hassle-free from start to finish.

A special thanks to Mahsa for her outstanding professionalism and exceptional customer service — she kept me updated throughout the process and made everything smooth and stress-free.

I’ll definitely use their services again if needed and truly appreciate all the help. Highly recommended!

I had a dead MacBook Pro 2023 and was worried I’d lost everything. I took it to Apple, and they recommended this company for data recovery. The team was absolutely amazing, professional, fast, and transparent throughout the entire process. They successfully recovered all my data. I’m so grateful for their expertise and excellent customer service.
Highly recommend them to anyone facing data loss!

Really excellent professional service throughout.
I totally recommend them. A 6TB external hard drive failed and I was concerned about choosing a company to recover the data. I had confidence and trust in Data Recovery Lab right from my first telephone enquiry . They gave me a quote for their services before commencing the work, which other companies were reluctant to give. They kept in touch at the various stages, and kept to their quote . Their customer service manager Mahsa and their expert, David, were both very helpful throughout. Once the data was recovered they advised me how to protect my data in the future and set it up a new system for me.
Very happy with this company.