Currently trying to exchange my warm lights to white lights that i bought by accident while at checkout. Total nightmare . If the company can honor their 30 day exchange policy that would be great .... Toon meer
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Customer service means so much, and the service I received from Dazuma’s representative, Mahica was extraordinary. My purchase was delayed after paying for express shipping and the service I received... Toon meer
During the installation my light sconce had dropped from the ladder and broke. Being extremely upset I contacted Dazuma and without hesitation they expedited the broken light within a day, amazing!
Ive ordered multiple pieces from dazuma company and everything worked accordingly. There packaging is very nice and secure. Thanks and would recommend them for lighting.
Bedrijfsgegevens
Geschreven door het bedrijf
Online store for Lighting
Contactgegevens
44 rue beaurepaire, 49100, Angers, Frankrijk
- 978-678-4855
- hello@dazuma.us
- dazuma.us
4,4
Uitstekend
554 reviews
Heeft 77% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Excellent customer service.
Excellent customer service.. very attentive. highly recommend.
8 november 2024
Review zonder uitnodiging
very well made product
very well made product, solid construction and quality parts!
9 oktober 2024
Review zonder uitnodiging
Really looking forward to the new light…
Really looking forward to the new light for my new garage. Was hoping to receive sooner than 15 /22 days. Want to install outside before it gets to cold😊
5 november 2024
Review zonder uitnodiging
Great products at great prices
Easy site to navigate. Really unique and artful products. Reasonable prices. Easy to complete checkout.
3 november 2024
Review zonder uitnodiging
Our wall lights came exactly has…
Our wall lights came exactly has promised. We had some confusion on use of a dimmer switch, with no instructions we did not know a dimmer would not work. The company was quick to respond and the problem was solved. Follow up to make sure we were satisfied was excellent.
28 oktober 2024
Review zonder uitnodiging
Ordered 2 beautiful post lights but one…
Ordered 2 beautiful post lights but one arrived broken. These guys were very responsive to resolve my problem and replace the broke light! Very professional and although one was damaged in transit, really great quality purchase
21 oktober 2024
Review zonder uitnodiging
Using the website was easy and fast.
Using the website was easy and fast. The products I looked at were unique and cool. It was a great website to not only peruse but also purchase from.
23 oktober 2024
Review zonder uitnodiging
Thank you for the experience
Thank you for the experience. Though my product had to be returned, I was please with the outcome and the customer service.
22 oktober 2024
Review zonder uitnodiging
So far the support has been impressive
So far the support has been impressive. I hope the product is worth its high price tag and meets the quality and durability expectations. Looking forward to getting my lights in coming weeks.
17 oktober 2024
Review zonder uitnodiging
The lamps look great and I hope they…
The lamps look great and I hope they are like that
16 oktober 2024
Review zonder uitnodiging
Excellent customer service
I had an issue with a lamp I bought a few years ago. I contacted the customer service to get some help. They looks for a solution for me, followed up regularly. I was impressed by the quality of customer service I got. I recommend!
15 oktober 2024
Review zonder uitnodiging
The product itself was great
The product itself was great, but I didn’t like how long it took to get there
15 oktober 2024
Review zonder uitnodiging
Customer service got back to me with…
Customer service got back to me with measurements after a few days. Was super helpful in additional questions we had about the lights as well. Can’t wait to get our order as we have very high hopes for these lights!
14 oktober 2024
Review zonder uitnodiging
Relatively easy to order.
Relatively easy to order.
Only problem I had was that my credit card was declined initially; and I had to call my credit card company. We figured it out. They were concerned because your company is located outside the US, which I knew - hoping that will not be a problem or cause a terrible delay.
13 oktober 2024
Review zonder uitnodiging
Very nice quality light
Very nice quality light, very bright
Great customer service
10 september 2024
Review zonder uitnodiging
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