Currently trying to exchange my warm lights to white lights that i bought by accident while at checkout. Total nightmare . If the company can honor their 30 day exchange policy that would be great .... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Customer service means so much, and the service I received from Dazuma’s representative, Mahica was extraordinary. My purchase was delayed after paying for express shipping and the service I received... Toon meer
During the installation my light sconce had dropped from the ladder and broke. Being extremely upset I contacted Dazuma and without hesitation they expedited the broken light within a day, amazing!
Ive ordered multiple pieces from dazuma company and everything worked accordingly. There packaging is very nice and secure. Thanks and would recommend them for lighting.
Bedrijfsgegevens
Geschreven door het bedrijf
Online store for Lighting
Contactgegevens
44 rue beaurepaire, 49100, Angers, Frankrijk
- 978-678-4855
- hello@dazuma.us
- dazuma.us
Heeft 77% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent customer service.
Excellent customer service.. very attentive. highly recommend.
very well made product
very well made product, solid construction and quality parts!
Really looking forward to the new light…
Really looking forward to the new light for my new garage. Was hoping to receive sooner than 15 /22 days. Want to install outside before it gets to cold😊
Great products at great prices
Easy site to navigate. Really unique and artful products. Reasonable prices. Easy to complete checkout.
Our wall lights came exactly has…
Our wall lights came exactly has promised. We had some confusion on use of a dimmer switch, with no instructions we did not know a dimmer would not work. The company was quick to respond and the problem was solved. Follow up to make sure we were satisfied was excellent.
Ordered 2 beautiful post lights but one…
Ordered 2 beautiful post lights but one arrived broken. These guys were very responsive to resolve my problem and replace the broke light! Very professional and although one was damaged in transit, really great quality purchase
Using the website was easy and fast.
Using the website was easy and fast. The products I looked at were unique and cool. It was a great website to not only peruse but also purchase from.
Thank you for the experience
Thank you for the experience. Though my product had to be returned, I was please with the outcome and the customer service.
So far the support has been impressive
So far the support has been impressive. I hope the product is worth its high price tag and meets the quality and durability expectations. Looking forward to getting my lights in coming weeks.
The lamps look great and I hope they…
The lamps look great and I hope they are like that
Excellent customer service
I had an issue with a lamp I bought a few years ago. I contacted the customer service to get some help. They looks for a solution for me, followed up regularly. I was impressed by the quality of customer service I got. I recommend!
The product itself was great
The product itself was great, but I didn’t like how long it took to get there
Customer service got back to me with…
Customer service got back to me with measurements after a few days. Was super helpful in additional questions we had about the lights as well. Can’t wait to get our order as we have very high hopes for these lights!
Relatively easy to order.
Relatively easy to order.
Only problem I had was that my credit card was declined initially; and I had to call my credit card company. We figured it out. They were concerned because your company is located outside the US, which I knew - hoping that will not be a problem or cause a terrible delay.
Very nice quality light
Very nice quality light, very bright
Great customer service
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







