dazydog.com Reviews 

33
•
TrustScore 3.5 uit 5

3,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Rating 5 stars because our labrador loves his comfy dog bed!! We searched far and wide for a durable and comfy dog bed with a washable cover and Dazy Dog delivered. We ran into an issue in our now-dis... Toon meer

Beoordeeld met 5 van de 5 sterren

Wonderful service, exactly as described, delivery was on time. I have 4 Dachshunds that share the same Dazy dog corner bed and so far see no signs of bad wear or tear on cover or protector nor do i se... Toon meer

Beoordeeld met 2 van de 5 sterren

I'm very disappointed in the quality considering how expensive this bed is. I bought a medium round bed with the boucle cover. The boucle fabric looks ok from far but really thin you can literally see... Toon meer

Beoordeeld met 1 van de 5 sterren

DO NOT BUY! The ACCC suggested I write a review here to advise future buyers. Dazy Dog are not currently delivering items to customers and they aren’t communicating. It is literally impossible to call... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 80647830484

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Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

33 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 55% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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3,7

Alle reviews

(33)

28 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The GOAT of all dog beds! LOVEEEE Dazy Dog!

We genuinely couldn’t recommend Dazy Dog more. It’s a brand we truly stand behind.

What started with one bed back in 2022 has somehow turned into 6…in the lounge room, bedrooms, the car… basically anywhere Milo and Poppy like to nap. That alone says everything.

The quality is exceptional. They’re supportive, durable, easy to wash, and still look fantastic despite daily use. The attention to detail in every product is something you don’t often see. As someone who’s passionate about canine health, I love knowing they’re resting on beds that properly support their joints and comfort.

We’ve been lucky enough to follow Dazy Dog from early in their journey, and watching this small, Aussie family-run business grow into such a well-loved and trusted brand has been incredible. Their success is no surprise.

Aaron, Andy and the entire Dazy Dog crew are some of the kindest, most genuine and generous people you’ll ever meet. Their passion for improving the lives of dogs shines through in everything they do, and it’s exactly why we’ll continue supporting and recommending them.

A brand we trust, created by people who genuinely care, and products our dogs absolutely love.

You guys are incredible! Keep shining! We adore you 🥰🥰

15 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Customer Service. Fast Delivery

I ordered a Dazy Dog bed on Monday over the phone. I spoke with someone in the store. I received the order on Wednesday two days later.

I had a few questions on what side to get my Labrador Retriever as I thought I was between sizes. Over the phone the team ran through my bed options and got me into the right size. I settled on the Large signature bed in brown boucle'.

10/10 for customer service. Would highly recommend.

15 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam alert - item not received after 2 weeks

I would give it a negative or at least a 0 if I could. A formal complaint has been made to ACCC. Please be warned that this company has no accountability. Dog bed purchased for $548 including cover made on 20th June. Got an email from Kirsty from customer service to say they can't use AustPost due to the bed size. So to send them my residential address. Which I did. Email back to say they have allegedly shipped the bed on 25th June with tracking information to follow. Never received it. This is delivery from NSW to VIC. After countless of calls and emails, each time the person who picks up the phone has no idea or clue that we have lodged an issue of missing order. Even though the email I got on 3rd July said they'll raise an 'investigation' with the warehouse. 9th July and 13th July, I emailed again as we have not heard anything. No reply. It's been 2 weeks. I'm very sure Dazy Bed is a scam. I'm demanding for a full refund but I am also sure they will not honour it. Do not buy from Dazy Bed

20 juni 2026
Review zonder uitnodiging
Logo dazydog.com

Antwoord van dazydog.com

Hi Julia,

Aaron, our founder, spoke with you last night and we're pleased we were able to discuss the situation directly. Having reviewed the tracking again today, your order is scheduled for delivery today.

Your order was dispatched from our warehouse on 25 June, and tracking information was automatically emailed to the email address provided with the order that same day. Unfortunately, after leaving our warehouse, the shipment experienced significant delays within the courier network. While the delay itself occurred after the parcel left our warehouse, we acknowledge that our communication throughout this process could have been better, and for that we sincerely apologise.

We appreciate your patience while we worked with the courier to resolve the issue, and we hope your dog enjoys their new bed.

Beoordeeld met 1 van de 5 sterren

DO NOT BUY

DO NOT BUY! The ACCC suggested I write a review here to advise future buyers. Dazy Dog are not currently delivering items to customers and they aren’t communicating. It is literally impossible to call them and get them to pick up their phone. The ACCC said they are putting a case together so it’s unlikely Dazy Dog will be in business for much longer. For anyone reading this, try and call them - I promise you they won’t answer. They do not have any products on hand and they do not ship items.

9 juli 2026
Review zonder uitnodiging
Logo dazydog.com

Antwoord van dazydog.com

Hi Mary,

We've searched our records but have been unable to identify you as a customer, or find anyone with a similar name. Could you please provide your order number or the email address used for your purchase so we can investigate further?

Our retail store in Cronulla & office phone are staffed during normal business hours, we are very contactable.

Beoordeeld met 2 van de 5 sterren

Expensive bed and bad quality

I'm very disappointed in the quality considering how expensive this bed is. I bought a medium round bed with the boucle cover. The boucle fabric looks ok from far but really thin you can literally see through it when held up. Not to mention it's deteriorated after washing. AND the water proof liner is so thin my finger nail went through it when I put the bed back together. Looked nice online but sadly really bad quality.

19 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great curl beds for dogs of any age

Great orthopedic beds. The foam is perfect and the circle is great for dogs that like to curl up when they sleep, but also stretch out - I have a 7 kg mini foxi and he loves it. Had a quality issue on the cover of my second bed (bought 2 as I liked the 1st one so much) and they resolved it...There was a lag in reply due to them moving their warehouses but they did get back to me after a few weeks, so all good.

17 juni 2026
Review zonder uitnodiging
Logo dazydog.com

Antwoord van dazydog.com

Hi, thanks for providing more info via our request so we can lookup your order, I have raised this with our support team to find out what's happened with the correspondence. They will reach out via email.

Beoordeeld met 1 van de 5 sterren

Don’t waste your time or money!

Don’t waste your time or money!
I reached out to them under warranty as the foam mattress suddenly was full of mould. They claimed they have never seen it happen before which is lies as I now see other reviews with the same issue.
They said they would send me a free replacement. Sent me the invoice for it and the tracking number which said “waiting for updates from sender”. 3 weeks later no package, so I emailed to check in. Didn’t hear anything back so emailed again after another week and pretty sure they have blocked me now as I didn’t get the auto reply email this time and still no reply.

1 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not mould resistant as advertised

Supposed to be coated with an anti microbial that prevents mould.... we have 2 beds and found what looks like mould when we removed the covers... emailed and got no response... we have a small child so this is pretty concerning.

2 oktober 2025
Review zonder uitnodiging
Logo dazydog.com

Antwoord van dazydog.com

Hi,

We've searched our records but have been unable to locate an order or any previous support enquiry matching your name. If you could contact us directly with your order number or the email address used to place your order, we'd be happy to investigate if you didn't get a response.

Every Dazy Dog bed leaves our warehouse fitted with a removable 100% waterproof inner liner to help protect the foam from liquids, and the orthopaedic foam itself contains an antimicrobial additive. While we can't control the environment the bed is used or stored in after it leaves our warehouse, we've designed our beds with the highest practical level of protection we can to help minimise these issues, far beyond any other bed on the market.

Beoordeeld met 5 van de 5 sterren

This bed is amazing.

This bed is amazing. Our dog loves it. It's easy to assemble and wash. We bought the large for our golden retriever and it's the perfect size, being roomy enough for her to spread out. She loved the "pillow" on the edge too.

14 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I still do not have my package after a…

I still do not have my package after a month and I have contacted the company twice with no reply. Very disappointed!

13 augustus 2025
Review zonder uitnodiging
Logo dazydog.com

Antwoord van dazydog.com

Hi constance didonato, we've reached out for more information as we cannot find your name in our system, also looks like you are from USA. we dont ship to or ship to USA so we think maybe you have the wrong company.

Beoordeeld met 1 van de 5 sterren

This bed is cheap and nasty

This bed is cheap and nasty. It arrives all wrinkled and the wrinkles never go away. The stitching on the inside is messy and cheap. I am waiting for details on how to return and get my money back.

6 april 2023
Review zonder uitnodiging

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