Dental Directory Reviews 1.282

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We had Wendy in our Dental Practice today had her for the last 3 years always a pleasure! She is very welcoming and friendly! Her way of training is very helpful and down to earth. Her stories are gre... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Rachel Vosper was our Trainer for BLS & Medical Emergencies . She was extremely thorough and found it very interesting and informative throughout. Would totally recommend her and the training with DD.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sam was great. Keeping us all informed, checking we didn't have any questions. Moving as quickly as possible to prevent boredom. We all felt we learned something new even though we have been doing thi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

A number of items requested have been on back order for months. Some orders not received. Long lag time between payment and update on account. Account frequently suggests payment not made when i... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tandheelkundige benodigdheden winkel
  2. Medische apparatuur leverancier

Geschreven door het bedrijf

Dental Directory is a full-service supplier of dental supplies, equipment and business services in the UK. We supply over 12,000 UK practices with an extensive range of dental products and supplies and our services cover everything you need to run a successful practice including training, compliance, equipment servicing and maintenance. Opening an account with us is fast and easy with our simple registration process. Orders can be placed immediately with free, same-day dispatch for orders over £40 if placed before 6pm. Dental Directory stocks over 30,000 products from leading brands such as Dentsply Sirona, 3M, Septodont, Schulke+, Colgate, TePe, Belmont as well as our own brand UnoDent.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Wendy weatherson CPR

Amazing. The best cpr training I have ever had, very engaging and interactive.

28 januari 2026
Review zonder uitnodiging
Logo Dental Directory

Antwoord van Dental Directory

Good Morning Liv,

We're happy to hear that you found our CPR training amazing, engaging, and interactive. Thank you for sharing your positive experience with us.

Kind regards,

Dental Directory

Beoordeeld met 1 van de 5 sterren

DDGROUP

DDGROUP
6 PERRY WAY
WITHAM
CM8 3SX 28-1-26

Dear Sam Tyrer CEO of Dental Directory
Appalling Treatment of Long standing Loyal Customer
RE: refund of over payment of £2650
We are a small dental practice group who have been your regular customers since 2011 (15years)
On the 7th Jan we made an over payment into your account of £2945.76 (instead of £295.76)
OVERPAYMENT OF £2650
After making 10 telephone calls to accounts since 8th January
And 5 emails. And numerous promises to pay the outstanding amount. No refund payment has been made!!
We are in severe cash flow crisis as we need to pay the staff wages.
If you care about your loyal customers. Then treat us with due courtesy, respect and efficiency
Yours appalled
S. Mistry
Company director
Dentcare1 Smile
15 – 19 Portland Street
Lincoln LN5 7JZ
Tel 01522 523704

7 januari 2026
Review zonder uitnodiging
Logo Dental Directory

Antwoord van Dental Directory

Good morning Sangeeta,

Firstly, we would like to sincerely apologise for the frustration and inconvenience this has caused you. We only ever aim to provide excellent customer service and experience and extremely sorry you feel we have let you down.

Our Customer Resolutions team have assured us that the refund has been processed and should be with you soon.

If you still feel there is more to discuss regarding this, please don't hesitate to email
Customerresolution@ddgroup.com with any additional concerns that you don't feel have been addressed.

Kind regards,

Dental Directory

Beoordeeld met 5 van de 5 sterren

The course was made really enjoyable…

The course was made really enjoyable and engaging by Wendy! She gave helpful tips and tricks which were new to all of us but would be found really useful in practical situations.

27 januari 2026
Review zonder uitnodiging
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Antwoord van Dental Directory

Good morning Sarah,

We're happy to hear that the course was enjoyable and engaging. It's great to know that the tips and tricks shared were new and useful for practical situations.

Thanks for your positive feedback.

Kind regards,

Dental Directory

Beoordeeld met 5 van de 5 sterren

Wendy was a brilliant trainer with a…

Wendy was a brilliant trainer with a lovely manner and presented the course in an interesting and easy to follow way, with a nice, fun edge to it.

27 januari 2026
Review zonder uitnodiging
Logo Dental Directory

Antwoord van Dental Directory

Good morning,

We're happy to hear that the training was interesting and easy to follow. We appreciate your positive feedback regarding the trainer's manner and the fun aspects of the course.

Kind regards,

Dental Directory

Beoordeeld met 5 van de 5 sterren

Wendy is so informative

Wendy is so informative and knowledgable.
We thoroughly enjoyed our CPR session.
Would definitely recommend Wendy.

27 januari 2026
Review zonder uitnodiging
Logo Dental Directory

Antwoord van Dental Directory

Good morning Miss Dalton,

We're happy to hear that you found the session informative and enjoyable. We appreciate your recommendation.

Kind regards,

Dental Directory

Beoordeeld met 5 van de 5 sterren

Wendy is fab

Wendy is fab! Great training

27 januari 2026
Review zonder uitnodiging
Logo Dental Directory

Antwoord van Dental Directory

Good morning Charlotte,

Thank you for the positive feedback about our trainer Wendy.

Kind regards,

Dental Directory

Beoordeeld met 5 van de 5 sterren

Wendy was great

Wendy was great, she made the course educational and fun

27 januari 2026
Review zonder uitnodiging
Logo Dental Directory

Antwoord van Dental Directory

Good morning Amber,

We're happy to hear that the course was both educational and fun. Thank you for sharing your positive experience with us.

Kind regards,

Dental Directory

Beoordeeld met 5 van de 5 sterren

Rachel you were great and thank you for…

Rachel you were great and thank you for making everything so clear and very informative session.
Thank you!

23 januari 2026
Review zonder uitnodiging
Logo Dental Directory

Antwoord van Dental Directory

Good morning,

We're happy to hear that you found the session clear and informative. We appreciate you taking the time to share your positive experience with us.

Kind regards,

Dental directory

Beoordeeld met 5 van de 5 sterren

Wendy

Wendy made the experience very pleasant and made it easy to take in all of the information. Very enjoyed and would attend the session again.

23 januari 2026
Review zonder uitnodiging
Logo Dental Directory

Antwoord van Dental Directory

Good morning Millie,

We're happy to hear that the session was pleasant and easy to follow. We appreciate your feedback and are so glad you enjoyed the experience.

Kind regards,

Dental Directory

Beoordeeld met 5 van de 5 sterren

Medical emergency training

Wendy was really thorough in explaining all the medical equipment to us and how to manage medical emergencies. I now feel much more confident in my ability to handle a medical emergency and answered all my questions!

23 januari 2026
Review zonder uitnodiging
Logo Dental Directory

Antwoord van Dental Directory

Good morning Mollie,

We're happy to hear that the explanation of the medical equipment was helpful. It's great to know that you feel more confident in managing medical emergencies now, and we appreciate your feedback!

Kind regards,

Dental Directory

Beoordeeld met 5 van de 5 sterren

Cpr training

Wendy was very informative and knowledgeable on CPR and medical emergencies, was happy to answer any questions and queries and provided clear guidance throughout the course. Very friendly and easy to talk to

23 januari 2026
Review zonder uitnodiging
Logo Dental Directory

Antwoord van Dental Directory

Good morning,


We're happy to hear that the CPR course was informative and that clear guidance was provided. Thank you for your kind words regarding our instructor.

Thank you for your positive feedback.

Kind regards,

Dental Directory

Beoordeeld met 5 van de 5 sterren

Very Informative

Very Informative

23 januari 2026
Review zonder uitnodiging
Logo Dental Directory

Antwoord van Dental Directory

Good morning,

We're glad you found the training informative, thank you for your positive feedback.

Kind regards,

Dental Directory.

Beoordeeld met 5 van de 5 sterren

good service

Deliveries made on time

19 januari 2026
Logo Dental Directory

Antwoord van Dental Directory

Good morning Mrs Bhuller,

We're happy to hear that your deliveries were made on time. Thank you for your positive feedback; we appreciate it greatly.

Kind regards,

Dental Directory

Beoordeeld met 5 van de 5 sterren

Wendy is very thorough and takes the…

Wendy is very thorough and takes the time to explain everything in detail. Thanks Wendy x

21 januari 2026
Review zonder uitnodiging
Logo Dental Directory

Antwoord van Dental Directory

Good morning Abi,

We appreciate you taking the time to leave us such a wonderful review! We're so glad to hear that you found the explanation thorough and detailed.

Kind regards,

Dental Directory

Beoordeeld met 4 van de 5 sterren

We learn lots today

We learn lots today, she is very clear . Michelle is very clear to the point

21 januari 2026
Review zonder uitnodiging
Logo Dental Directory

Antwoord van Dental Directory

Good morning Sabina,

We're happy to hear that you found the session very clear and informative. Thank you for sharing your positive experience with us!

Kind regards,

Dental Directory

Beoordeeld met 5 van de 5 sterren

CPR with Wendy

A good, comprehensive and engaging session with Wendy on medical emergencies and CPR.

21 januari 2026
Review zonder uitnodiging
Logo Dental Directory

Antwoord van Dental Directory

Good morning Claire,

We're happy to hear that you found the medical emergencies and CPR session comprehensive and engaging. Thank you for your positive feedback!

Kind regards,

Dental Directory

Beoordeeld met 5 van de 5 sterren

Amazing as always

Always a great CPR session with Wendy. Thanks for the brain refresh.

21 januari 2026
Review zonder uitnodiging
Logo Dental Directory

Antwoord van Dental Directory

Good morning Holly,

We're so happy to hear that you had another great CPR session! Thank you for your kind words; we appreciate your feedback very much.

Kind regards,

Dental Directory

Beoordeeld met 5 van de 5 sterren

Well presented

Wendy engaged well with the group, gave us ways to remember certain points. Thorough briefing.

21 januari 2026
Review zonder uitnodiging
Logo Dental Directory

Antwoord van Dental Directory

Good morning Sasha,

We're happy to hear that the training was thorough and that the engagement and memory aids were helpful. Thank you for your positive feedback.

Kind regards,

Dental Directory


Kind regards,

Beoordeeld met 5 van de 5 sterren

CPR with Wendy

Just completed CPR training with wendy, she always keeps sessions entertaining yet informative and i always leave feeling confident! thank you

21 januari 2026
Review zonder uitnodiging
Logo Dental Directory

Antwoord van Dental Directory

Good morning Abby,

We're happy to hear that you found the CPR training both entertaining and informative! We're glad you feel more confident

Thank you for your positive feedback.

Kind regards,

Dental Directory

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