Dears Pharmacy & Travel Clinic  Reviews 

St Andrews branch go above and beyond.All team members are friendly, polite and helpful. Special shout out to pharmacist Chris. He is caring and explains everything so well. Also Yvonne - she is a great communicator and any time I’m in branch she never stops working. As a person with a chronic illness, having a pharmacy team like this makes life a little better.

Excellent service from staff at Mayfield Rd, especially Laura the pharmacist who checked a tick bite, advised me to see my GP and stayed late to issue the resulting prescription, after also spotting that the amount prescribed seemed unusual and contacting my GP surgery to discuss. Many thanks

We visited Dunfermline branch, Kamil was our pharmacist. We had 3 vaccine appointments and were a bit nervous before we started the process but Kamil was nothing short of amazing ! His knowledge is incredible and he was thoughtful and caring throughout the process. It was an absolute pleasure meeting Kamil, he made the whole end to end process a relaxing and easy experience .
Thankyou Kamil 🙏wishing you the very best, you are excellent at your profession.

Had microsuction to ears on Monday morning 18/05/26. The lady who performed the procedure was very professional and explained everything in advance. Excellent service

Great service at Dears Pharmacy in Dunfermline for a small cryotherapy procedure. Debs was friendly, warm, and explained everything. The lady at reception was also lovely and friendly too. Would highly recommend and will definitely return for any other similar treatments.

My earwax removal appointment at the Kirkcaldy 18 branch was easy to book with plenty of availability. The staff were friendly and knowledgeable and completed my appointment quickly whilst clearly explaining every step and providing useful advice.

Get delivery Doctor put a prescription in 8 days ago Phoned and phoned.Now im being told it takes a week.To deliver.This cannot be write.Not the first time Had to phone 111.

Been going to this pharmacy for about 26 years. They are v busy, but the staff are fantastic. Reception staff so friendly and empathic. Great pharmacists and assistants. Totally professional. They all know me and my family and we feel v safe in their hands.
Can't praise them highly enough!

Had an appointment at 15.30 today and took time off work to attend. They had a note of the booking but it hadn’t been properly processed thus I basically wasn’t booked in. They then said let’s see if they could fit me and asked what days I could manage. I asked what you mean you can’t see me now and was told no. I left annoyed at the total lack of customer care. I understand mistakes happen but no effort was taken to see if I could be squeezed in there and then it at least with a small delay. I turned around and left telling them I’ll look somewhere else which I have done successfully. I’ll be changing my prescription for them now as that service has been far from perfect too.

Danielle at Dears on the High Street Dunfermline was very easy to deal with and removed my ear wax painlessly. She gave me very good advice and I would have every confidence to use this service again and recommend it to my friends. Worth every penny of the £55.

Another great consoletation with Lauren at Dears pharmacy at the Leslie Fife Branch Lauren is helping me alot and am very grateful for her advice.

I handed my prescription in the day before. I go's to collect them and they couldn't find them. After about 20min a lady from the street came in and said you have given me someone else's tablet's. She was not happy. Then I heard my name getting read out. It was my prescription that had been handed to someone else. After another 10 Min or so the chemist shouted my name. Came up to me ask my address. Gave me the prescription and walked away. I said to him no apology then. He gave me a dirty look and walked away. They are putting peoples life's at risk. This should be a criminal offence.. I don't want to be dragged in to a manslaughter enquiry.

was nervous getting my ears cleaned, Denise from the kirkcaldy high st branch put me at ease by explaining everything to me, showed me the before and after, ear feels alot better now

I went for an ear cleaning, having found the pharmacist highly capable in the past. This time it was mixed, with two new pharmacists. One was capable, the other not. The incapable one treated my ears first and declared my right ear 'clean as a whistle', while I needed to treat the left with oil drops longer. Two weeks later the second pharmacist found the right ear was not clear, so cleared it. The left ear still needed more drops, now ith bicarbonate of soda. A week later, the first incapable pharmacist treated the left ear and declared it 'clean as a whistle.' I said the hearing was strange. She dismissed it and sent me packing. The left ear is still badly blocked, and I no longer trust Dears to do ear cleaning.

Im not sure why some of the staff are so aggressive with customers. I feel they think customers are just upsetting the staffs free time theres one in particular, has a look of Marty Feldman ok.

Kamil at Dears pharmacy was the friendliest person! Felt extremely comfortable on both visits. First time we were with him for nearly an hour explaining preventatives and the vaccines we could receive. He explained everything so well, and was so easy to pay attention to. Would definitely go back for any further needs at a pharmacy! Thank you so much Kamil!

Visited Dears Dunfermline twice for my travel clinic and seen both times by Kamil. He’s a star!
Never felt rushed, put me at ease straight away and was very knowledgable.
Injections were pain free, played some calm music and just made me feel very relaxed.

Wouldn’t hesitate to return to speak to Kamil again.

Who ever was driving like a maniac on the evening of Tuesday 24th February 2026 should have there drivers license revoked. On the A71 westbound Calder road just after the Hermiston Motor around 6pm Driving like an idiot . Overtaking at a bad place in the road you very nearly caused an accident with my can and I had children in the back

You should be ashamed and worried

Booked a gender sneak peak test by blood drawn in Glenrothes Glamis Centre 2 weeks in advance, paid a hefty deposit, just to let me know when we arrived to the pharmacy, that they don't have the test in stock, but they can order some by next week if I'm okay to move my appointment.
Deeply disappointed!!! Even furious! You had 2 weeks to order the kit, but at least a phone call in advance not to travel unnecessarily and waste our time.