Decisive Zone - Dubai Reviews 111

Had a very good experience with Decisive Zone, I got my mainland license and Ahlam gave an exceptional customer service.

If I could give no stars I would.
Quite obviously they have paid for good ratings on here. Our experience setting up a company and visa's was awful. They wrote the wrong nationality on our Visa applications, constantly provided us with false information regarding how we should setup the Labour file to obtain the ability to get our employee's a visa. The tried to get us to lie on 2 further government applications, when we asked about the reason they said it would "speed the process up". They provided their own telephone numbers instead of ours on the Emirates Residents Application, this caused major problems when trying to log into other government apps, as the security text messages, go to the company, so you can't verify anything like housing apps etc which you need to live in Dubai. Also they do not tell you the full cost at the start , in our experience they kept asking for more money. We spent almost double the original quote, despite asking at the time of the consultation would there be any other charge to which we were told no.
Over all the Company Lie, over charge and the employees are badly Educated on the products they sell and Badly Trained on how to deal with western customers.

Kyle and Rose are not goof consultants. The fees are extortionate. I opened a mainland business. They prmosed me a sheikh zayed ehari address but ended up giving me some industrial address that belongs to mechanic shop.

Better to go with another company or apply yourself in person by visiting one of the government offices.

Everyone speaks English, and they will advise you and the price is a set price. No additional fees. The whole process is actually quite easy and does not need to cost a fortune.

Very unprofessional team, their words and work don't match at all. I wasted my time and money because of this company. At the end, they told me, Govt charged me, but fact is, they cheated with me in Govt name.

Excellent Service , Thanks a lot

Ibis a pleasure to get assistance from the company....very much appreciated with very good hospitality and assistance from MR Kamran khan for what you have give us during and since the process of issuing the visa....great job sir.. thanks for everything.....

Another great scam, this company is just there to steal your money.
Do not be seduced by the proposals by mail or via Facebook, all their promotion are just there to take your money in the moment, put any annual renewal, liquidation closure or modification will cost you three to four times more.
You may not know it yet but obviously you depend one hundred percent on their company as a kind of subscription, depending on the Free-zone or I depend on you are in the obligation to go through them for any modification or change and of course the prices are free.
Indeed in 2021 I was seduced on a Facebook ad and then by a massive Target by e-mail. (Open your license for 5000 aed! No hidden fees) this is the slogan that attracted me to them.
During all this year I never managed to open a bank account for this company.
When I went to complain to two of course it offers you the service accompaniment 7000 aed! But, but, but, it's just a service or putting you in touch everything else is for you so rest assured you would never have a bank account! Maybe heats up with a $50,000 deposit.
Finally the moment of the annual renewal has arrived of course the annual renewal costs three times the price of the creation of the license.

Their fees are also twice as much as the freezone fees!
I asked Shams to pay their fees directly and to manage myself the closing of my license but no I can't I have to go through them to get a compliance document!
Very strange because I know a lot of people who were in the same free zone Shams, And they managed to close directly.
The interlocutor with whom I discuss Malak, always has a good excuse to justify the actions of their company.
Moral of the story if you really want a company in the emirates do it by yourself, you needed nobody this company are just there to take your money there is nothing serious.
It's just pay to pay to pay.
Run away, ah yes last thing most of their comments are crazy I am in e-commerce, and I can assure you that I am used to spot fake page and fake comments.

Kamran Bhai, Excellent 👍 Service.

Shane Shajahan - PRO is a great help. Very knowledgeable of local government process and regulation. He guided me though the process of my comapny establishment and visa issuance. Excellent services and attitude and a accessible all time. Well Done

Great Service.

Kamran Khan Driver is excellent in his job and very friendly nature

Overall a great experience! Special Thanks to Muhammad Hassan for managing the overall process. Also, I want to express my much appreciation for Talha Saboor for coordinating the biometrics and medical appointments. Talha was cordial, pleasant and handled the bureaucracy very well. And that he is a great conversationalist helps a lot for someone new to the city. :-)

Kamran khan was amazing driver very helpful and very calm person . And the company is amazing as well I highly recommend and mr hussan is an amazing person he right away give any answer very soft person .

Yesterday we went for our Biometrics & Medical. We were provided excellent customer service by Talha Saboor. He was very friendly, patient and helpful.

It was Awesome experience. THANK YOU TALHA!!

Ahmad Faraz

First of all... Decisive Zone rocks!
First choice if you are in need of help to settle your business in Dubai!
Fast and easy! I highly recommend!
Special thanks going out to Ms Ruella Rodriguez, Mr Muhammad Hassan, Mr Kamran Khan and Mr Ali which did all the paperworks for settle my business and my visa and organized all my necessary to-do things including the pick and drop service for my medical and biometrics and delivering the papers to my doorstep!
Real great service!!!!
Thank you very much!!!!

Great experience setting up my business, extracting visa and renewing my Emirates ID!

Excellent service. Kamran was respectful helpful and proactive.

Easiest visa and medical processing I’ve experienced in 10 years of living here… I’d definitely recommend Kamran to anyone, thanks Kamran!

Kamran is very professional, polite man. He helped me through the process for biometrics and medical with ease. Thank you, Kamran
Ahmed Farouk

Kamran was very professional, polite and kind man. He helped me through the process for biometrics and medical with ease. Thank you, Kamran!