I’m absolutely in love with my new curtains! 😍 They completely transformed my living room, making it feel so much brighter, cozier, and more elegant. I really love the quality of the fabric and how b... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
J'ai commandé des rideaux occultants thermiques blancs et j'ai reçu des rideaux gris-bleu qui ne sont même pas occultants. Malgré des photos prouvant leur erreur, le service client m'a indiqué une p... Toon meer
Bedrijf heeft geantwoord
Lynn S below is a whiney little Karen! What an Absolute Jerk for leaving a 1 star only because her FREE coupon had a $40 dollar min purchase. That's called business Lynn! Her review had nothing to... Toon meer
Deconovo Black Out Curtains are fabulous !!! We live in Texas & the heat here is intense & these curtains are helping us keep our home cool while all the air conditioners struggle to keep up with heat... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Deconovo specializes in affordable and modern home decor. Our European and US-based designers stay up-to-date with the latest trends to ensure our range of stylish home decor products always stays on point. Over the years, we have expanded our catalog to include all categories of home decor. We offer sofa covers, cushion covers, bedding items, tablecloths, table runners, weighted blankets, towels, bathroom textiles, and more. Our company culture values authenticity, simplicity, and reliability - the exact components that make a home thrive and grow. By staying true to our customers, people, and the environment, we contribute to improving the lives of those around us and the local community, helping them to live better and realize their true potential.
Contactgegevens
16192 Coastal, 19958, Highway Lewes, Verenigde Staten
- 877-630-2161
- info@deconovo.com
- deconovo.com
4,1
Goed
283 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fast delivery
27 oktober 2023
The Great set of curtains. What made my experience Great
What made my experience Great? The fact that my curtains were delivered on time, the curtains are white as snow, like i ordered, the width and length was exact, like it should be. Lots of times my order is incomplete in all theses ways. So Thank You for an accurate order.
27 oktober 2023
I requested information on how to…
I requested information on how to return and never received a response
27 oktober 2023
Antwoord van deconovo
Hi Faye, thanks for your feedback. We have replied to your email, and have not received your reply, please check your inbox, if you need other help. you can contact us again!
Kind regards,
deconovo
Easy company to work with!
My curtains were easy to order and came promptly. They are exactly what I need. And, my pre-order call to customer service to verify the color I ordered earlier this year was professional and answered all my questions.
27 oktober 2023
I still don't have the curtains
I still don't have the curtains. They were shipped out on 10/26 from Lubbock, TX which is 2 hours south of Amarillo where I live. They went to Fresno, CA then to Litchfield Park AZ as of 10/27 at 3:10 AM which USPS says they are awaiting the item. As of 11/3 12:58PM USPS says they are awaiting the package.
26 oktober 2023
Antwoord van deconovo
Hi Toni, thanks for your feedback. We are very sorry, as the package was damaged during shipping, we have sent you an email today and will provide you with a follow-up solution. if you need other help. you can contact us again!
Kind regards,
deconovo
I haven't received my curtains yet and…
I haven't received my curtains yet and it has been 10 days and you promise 3 to 5 days. I will review again after I get my order
27 oktober 2023
Antwoord van deconovo
Hi Sandra, we're sorry your order took longer than the 3–5 days you were expecting, and that we didn't keep you updated. We can see the order was canceled and refunded in full at the time. Our delivery estimates now include production time, so they're much more accurate. — The Deconovo team
Wrong product
Wrong size wanted and not blackout....I taped on 52x63. .but when I ordered it came up wrong....I tried it last night and it did it again
26 oktober 2023
Very happy with my shopping experience
25 oktober 2023
In love with the quality
In love with the quality, versatility and fast shipping of this company.
24 juli 2023
Curtains are really nice the fabric and…
Curtains are really nice the fabric and the design however there is a strong chemical smell on them, put them on my daughters room and the room smelled so bad that I have my daughter sleep in a different room. I will be washing them hopefully the smell will go, otherwise it will be a waste of money.
28 september 2023
Love the curtains!
25 september 2023
It came in the time specified...was…
It came in the time specified...was very happy with the materials...
27 september 2023
I have not received a label for return…
I have not received a label for return and it is 10/07/2023. There was nothing in my new or other email. I have received other emails from Deconovo. I finally received the email with label tonight
Thank you Deconovo.
6 oktober 2023
Review zonder uitnodiging
Antwoord van deconovo
Hi Sara, thanks for your feedback. We will endeavor to improve our services to give our customers a better experience!
Kind regards,
deconovo
My lamps are so beautiful
28 september 2023
Nice feel and touch fabric
The fabric material seem very nice to feel. I need to iron them though to make it look nicer. I still need to review the other curtains I bought from deconovo. All nice thus far.
28 september 2023
Tablecloth purchase
I bough a tablecloth for my entertainment system, it fits perfectly. Thanks !
27 september 2023
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.