One of the worst customer service experiences I’ve had in a long time. My order was marked as delivered but never actually reached me. I checked everything I possibly could on my end a... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great product, bought the wood fired oven, once semi mastered it's a great oven. The temp on outside gets a hotter than expected from the videos although at 80 degrees it's safe to touch. The colour w... Toon meer
Great portable pizza oven the Diavolo. Great price compared to more known brands and you get accessories such as the heat gun which you need to make sure you have perfect temperature when making pizz... Toon meer
Excellent customer service. I called hoping they would price match a pizza oven I had seen on John Lewis website but JL couldn’t deliver in time… I was told the item on JL was the old model, they... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Delivita is a British brand specialising in high-quality, wood and gas fired pizza ovens, made for Outsiders. Designed for versatility and ease of use, their ovens are compact, portable, and perfect for both home and outdoor cooking. With a focus on creating exceptional culinary experiences, Delivita’s ovens are built for high performance, reaching cooking temperatures quickly and maintaining heat efficiently. Beyond pizza, their ovens can be used to cook a variety of dishes, making them ideal for food enthusiasts who enjoy hosting gatherings. Delivita also offers a range of accessories to enhance the cooking experience.
Contactgegevens
Lancaster, Verenigd Koninkrijk
- 01524770060
- hello@delivita.co.uk
- delivita.com
4,1
Goed
446 reviews
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Heeft 42% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Superb service
Superb service - unfortunately pizza oven does not live up to our expectations- perhaps it’s a trial and error experience but having followed all of the instructions we have yet still to achieve the perfect pizza - but we are not defeatist’s and will conquer this issue
27 juni 2025
Excellent customer service
Excellent customer service. I called hoping they would price match a pizza oven I had seen on John Lewis website but JL couldn’t deliver in time… I was told the item on JL was the old model, they could do the current upto date model and with a new customer discount code so although they could not price match the new model was a fraction more than the one on JL website & next day tracked delivery.
Parcel arrived first thing the next day & although a gift it was well received & cooked the most perfect pizza’s.
Also comes complete with carry case pizza peal & travel gas canisters.
5stars for this company.
10 juli 2025
Poor Service
Product arrived semi defrosted and squashed, didnt want to do refreeze, contacted customer services and was told that is quite normal and is ok to re freeze
3 juli 2025
The item ordered was lost in post
The item ordered was lost in post, Delivita were quick to make amends but unfortunately my last order was one item short and I had to chase to find out when it was due, this is why I am giving one star. Everything I have purchased form Delivita has been quality, for this I would defiantly award five stars.
26 juni 2025
Excellent service, Speedy delivery & great product
Speedy delivery
Excellent customer service
And the product ( Diavolo pizza oven ) is first class at a great price
2 juni 2025
Excellent quality of product
Excellent quality of product , once you master the art of pizza
4 juni 2025
Misleading customers, Over is Made in "China" not "Yorkshire" as claimed on the Websites
Your website clearly states that your pizza ovens are "made in Yorkshire." However, upon receiving the product, it is evident that it is, in fact, manufactured in China. I purchased the oven on the basis that it was made in the UK, as advertised on your website. Adding this to the main website clearly means that all your ovens are made in Yorkshire. This discrepancy is misleading and a breach of trust, and potentially breaches consumer protection regulations. I have contacted you three times to address this issue but have completely been ignored. I never requested a refund; just wanted them to remove the false Claim of "Made in Yorkshire".
7 april 2025
Takes some time to get the pizza right
I bought a pizza peel and some organic dough for a try. The pizza peel is well done, thick stainless steel and sturdy olive wood handle. For the dough I have followed the instructions and didn't really get it right the first time. The second time was better but it takes some practice. Maybe a better video (more detailed and slow instructions) on how to prepare and rolling the dough would be appreciated. The pizza is light and has a good taste. Also the pack was sent next day but courier (DPD) didn't deliver. They came the day after. Good Delivita put some ice as the dough was still frozen. Good company. Recommended.
9 juni 2025
I liked that Delivita do packages
I liked that Delivita do packages. You need to geat going. No looking for this and that and then ordering. Ordered one day next day arrived. In the evening making pizza from Delivita dough and having a glass of wine.
9 juni 2025
Quality
Quality product that looks better than the market leader in my opinion. Excellent customer service as had a couple of queries.
9 juni 2025
Great Pizza oven 👌🏻
Have use the oven twice now and really happy with it. Also had someone missing and the customer services sorted it straight away and sent it out the next day.
9 juni 2025
Dough balls
The dough balls arrived well packed and quickly. Good quality and cooked beautifully in the wood fired oven.
27 mei 2025
Tested the dough out in my pizza oven…
Tested the dough out in my pizza oven snd the results were great!
27 mei 2025
Love my Pissa Oven
I received my bright orange wood burning pizza oven as a birthday present from my wife and daughter, and what a wonderful gift it is! The first day I spent curing it and on the second day all the family came around for the first run of pizzas and every one came out good, no, great!
I also received the waterproof cover and pizza tools, which are essential.
I LOVE IT!
13 mei 2025
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